1. Restorative Sleep & TMJ

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    Olympia, WA

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    Restorative Sleep & TMJ

    4.0 (1 review)
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    2 months ago

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    Olympia Orthopaedic Associates - Eastside Clinic

    Olympia Orthopaedic Associates - Eastside Clinic

    2.8(93 reviews)
    3.7 mi

    Despite the low rating and questionable reviews, I (an experienced reviewer for almost 10 years)…read morehad exceptional service with OOA. From the front desk, nurse, anesthesiologist and surgeon (Dr Messini) I had zero complaints. There is an online portal that you can use to message the team and view your summaries and medications I've spoken to over 6 different people (scheduler, front desk, surgeons nurse, etc) and always receiving the help I was seeking. If not immediate, I had a follow up call or voice mail to close the loop. We all know people are only able to assist within their scope, some of these reviews are coming from individuals who have one other review which pains a skewed picture

    This review concerns continuity of care at Olympia Orthopaedics, which is my reason for this…read morewriting and conferring a one-star rating. Several days ago, I re-injured a shoulder rotator cuff causing sharp pain, considerable aching, loss of sleep, and limiting personal care. An MRI and a medical examination of the original injury signaled the need for a complete shoulder replacement. Instead, I chose a treatment plan of physical therapy and acetaminophen with a cortisone injection when needed. The recent re-injury caused sufficient pain to seek a cortisone injection. Therein rests my review of Olympia Orthopaedics. My physician is away on vacation and cannot order the injection. No health care provider is identified as a standby during his absence. The schedulers must "find a team that is willing" to order and give an injection during my physician's absence. Olympia Orthopaedics Urgent Care Clinic does not give cortisone injections. My torn rotator cuff and re-injury is certainly not an emergency. However, I await a resolution to my current need with the experience and thought of "once out the door...". Clearly, Olympia Orthopaedics needs to have a contingency plan/policy for continuity of care for patients when a health care provider is unavailable for whatever reason.

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    Olympia Orthopaedic Associates - Eastside Clinic - Dr. Lamour treating a

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    Olympia Orthopaedic Associates - Eastside Clinic
    Olympia Orthopaedic Associates - Eastside Clinic

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    Restorative Sleep & TMJ - medicalsupplies - Updated September 2026

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