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    Results Contracting

    5.0 (1 review)

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    Siding installation

    Siding repair

    Siding replacement

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    11 months ago

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    Great Lakes Home Renovations - Admiration

    Great Lakes Home Renovations

    (45 reviews)

    1/17/18 UPDATE: Terry the Repair Guy came out and fixed the window at no-charge. Great Lakes Window…read morecalled and apologized, said they appreciated the comment and took care of the situation which made me feel much better. I'm increasing their review from 1 to 3. I still had to wait too long to get the window repaired but they followed up and did the right thing. ~~~~~~~~~~~~~~~~~~~ I bought a window from Great Lakes Home Renovations 7 years ago. Recently I haven't been able to close the window properly and there's a big gap so I called for service repair. After the "5-7 days it would take to get a call back" I never heard from anyone so I tried contacting them multiple times leaving many messages with both the receptionist and person I was told that was assigned to my case, Derrick. Finally, after many attempts, I reached Derrick in the office. He never apologized for not getting back to me. Mind you, I live in Minnesota and we are currently experiencing sub-below temps and I have a window that won't close and freezing cold air is pouring into my house. Derrick informed me that the window installation is only covered for the first 2 years and it will cost me $75 for them to come out and look at it. He seemed to be put out by my request to have the window fixed and asked if I still wanted them to come out. Really??? I'm the most upset about 3 things; 1. The terrible customer service 2. The poor quality of the window because even though it's been 7 years I shouldn't be having trouble shutting it. 3. My bad, because I thought the window had a lifetime guarantee. Buyer beware!

    Quality and service was excellent. Remodeling in an old house is challenging and they made it look…read moreeasy. The bathroom is beautiful.

    Results Contracting - roofing - Updated May 2026

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