The New Crystal Restoration Enterprises, Inc. in Port Chester NY have done work for clients and…read morefamily members of mine for over a decade, and have never failed. the feedback i received has always been lovely. they do great work, and have great ethic and morals to go along with it. i specifically like that they focus on 'green' cleaning as there are too many toxins nowadays to worry about. (PS-not sure why Yelp shows I'm in CA, I am in NY/CT area)

https://maps.app.goo.gl/5EhM8NWJKa7ZtSMh8…read more Since you've chosen to reply to me publicly while continuing to ignore my private message to your company I will follow your lead. Response from the owner 53 minutes ago Dear G, We are sorry to hear that you feel you had a poor experience, but your claims are untrue. We are disappointed in such baseless claims being made as we have run our business for the past 60 years with exceptional customer satisfaction. We are thankful for our thousands of satisfied customers who value our commitment to superior services. The New Crystal Restoration Team Response from the customer: Your past history is not an exemption of your present quality. My claims are based on facts. Your team was on different pages, you acted as if you were doing me a favor when in reality I brought your company this job ready to go, and fully planned, yet your PM couldn't even arrange a walk through or bother to listen to a single word I said as shown by his literally taking zero notation of the specific needs my family required of your company, which were first and foremost to complete a rebuild in a timely manner and supply our insurance company with accurate estimates which were previously lacking. That is beginning of the failure of this experience, Anthony Villani had his own agenda, and didn't care for ours. Later he would muddy our ability to move forward by providing false information to our building manager, claiming the units you were paid to remediate from mold were "slated for removal" This was never said to anyone at First Service Residential, and the units indeed are still sitting in the apartment, and based on the written statement from Anthony at Duct Dusters, the third party HVAC specialists you hired, they were unable to fully clean the units, thus they remain both unusable since you disassembled them, and unsafe. Following, your CFO made ridiculous requests while your PM hadn't even done what she claimed he had, you took my money and quit without notice when I initiated contact, you didn't complete the remediation as stipulated by the inspector at RTK environmental... and everything else I wrote is a fact, aside from my own opinion of how Anthony Villiani manipulated me, but I assure you I have serious reason to place this accusation and I am more than happy to continue to prove it, as I did in my email to all three of you which has gone unanswered for months. So if you wish to reply to my claims, I suggest you do so in a manner that addresses them, preferably in private where a professional resolution can be made, rather than simply discrediting them on the basis of your reputation, which it appears, aside from your paychecks, is all you care about.

Bowerman has done a lot of work for us: rug and upholstery cleaning, basement mold abatement and…read morecleaning. All of there work is excellent and professional. They discuss each project and explain what they will be doing. And they are courteous and friendly. Jonathan and JG, who did work for us, were very good!

The workers who came into my home for mold remediation could not have been nicer or more…read moreprofessional. They did an amazing job regardless of the fact that none of them wore any PPE which I found..curious. What does NOT SIT RIGHT WITH THIS SERVICE is that after being assured that the already pricey estimate would not increase, I was "offered" another estimate for the repairs to my home that were incurred in order to get to the mold. YO BOWERMAN ... You broke it you fix it!!! LOGICALLY, HOW IS THAT NOT PART OF THE SERVICE!!! YOUR ESTIMATES ARE NOT INFORMATIVE OR ACCURATE. Word-of-mouth heading out to all my neighbors in Bronxville. https://www.servproscarsdalemountvernon.com

I can't imagine how the other people haven't given him five stars. My guess is they aren't five…read morestar people . Let me say this I guarantee you that you will not find anyone more passionate about floors. Actually you will not find someone more passionate about anything than he about his craft. We had someone else prior who we fired when they misrepresented who would do the work and had sketchy people scaring my family and messing up our floors. Steve came in didn't charge us a penny over estimate and made the floors look beautiful. He is without a doubt the best and we have had many.

Finding a reliable and skilled contractor can be harder than locating a needle in a haystack…read more Needed old carpets in the whole house removed and oak floors and stairs sanded and refinished. I decided on Steve Leger based on his knowledge and accessibility. I almost didn't go with him because he didn't provide some answers I was seeking but was telling me to trust him that he knew what he was doing. Working with Steve, I learned that he was passionate about giving you a quality job so he may take longer than others. He always returned calls/text or answered right away if possible. He troubleshooted problem areas to find a good solution. There were other positive things. In the end I was "floored" by the amazing results. Yay! I have someone I can recommend now.

We love our new bathroom remodel. Joe really did fantastic work. He was very efficient,…read moreknowledgeable and fair. Would definitely recommend OC Floor & Tile!

Just a basic level worker need more experience bathroom smelled of cigarettes and butts in drivewayread more

Steve Cavazzi did an outstanding job installing some tricky tile for our kitchen wall & backsplash…read more He literally rescued us, as the first person we hired showed up, saw that the job was going to be harder than he realized, got an "emergency phone call," left, and then ghosted us. We had everything pulled apart and Steve swooped in, worked on a weekend, and got it done. #HERO And at a very reasonable & fair price, not gouging us at all even though we were clearly stuck. And he's so nice to boot! He is an artist and really takes your design goal to heart. Cannot recommend more highly!

Steve Cavazzi is a true artisan! He is meticulous; his tile and stone installations exhibit the…read moremost precise work I've ever seen. Steve is great with details - patterns, niches, mosaics, mitered corners etc., as well as slab material installations. FYI: I'm an interior designer with many years of experience building and renovating high-end kitchens and baths in the Tri-State area. Steve is by far the best!!

We contracted Bona-Fide Construction in January 2023 for a small bathroom remodel. Initially, we…read morewere informed that this would be a collaborative project in which they worked with the owner of the home to ensure satisfaction so we were looking forward to working with the company. However, we noticed that accessories, and appliance like the bathtup, towel racks, lighting fixtures were mostly their "idea". When they were done, there was quite a bit of cleanup that we had to bring to their attention like messy grout under the vanity which looked awful and paint causing the door to stick. There was also a lot of cleanup we had to do as there was dust all over even though they told us we did not have to move anything "out of the way". Fast forward to June, I contacted them due to several nails popping out of the "new" ceiling and they informed me that the warranty on their work had expired but as "courtesy" they would fix this item. Important to note here here is that the nails were popping out of the ceiling initially when they began the work and this was brought to their attention to which they responded that they would "take care of it". Initial issues included hot water coming out of "cold" water faucet; installation of a vanity which may have been damaged as it seems crooked as installed and the door - to this day - does not close properly. Technically, it was the wrong vanity to replace the old one as it's too high as well. Based on our experience, they do not work as collaboratively as they should with the owners. We depended on their guidance as supposed "experts in the field". I would not recommend them for bathroom remodeling.

Free estimate appointment was done immediately however, there was no follow up. Price is a little…read morespeed compared to other roof installers. The catalog shows quality.

Never heard back from an internet, phone call and text request for an estimate. I did request a…read morequote for siding but chose not to use them, so I am curious if that's what the lack of follow up is for when asking for gutters or a roof estimate.

This company did an OUTSTANDING job, assessing and repairing my drainage needs. I had basement…read moreflooding after rains, due to the water level buildup around my house. Bill Jacobs did not try to "upsell me" over the phone, telling me possible solutions that were less complicated than I anticipated. He assessed the issue, evaluated the drainage piping issues and suggested least expensive solutions first, with further review once accessing the drain pipes. He communicated extremely well around appointment times, during the project, even showing pictures to explain how the progress was going. He made improvements over what the builder failed to do, burying gutter downspouts and connecting all drainpipes around the house. His crew unfortunately cut my underground electric dog fence, which was my fault as I forgot to indicate the lines. They told me what they had done and fixed it themselves the next day. After the job was completed, they cleaned up the site perfectly and threw down hay until grass regrows. Bob then took me around the house explaining all that he did, and answered all of my questions. Bob Jacobs is a man of his word, is honest, communicative and shows pride in his work. He correctly assessed what needed to be done, as the area flooded weeks later and my basement is dry!! Thanks Bob!

If you need excavator and/or skid steer work done, Bill is the gentleman to call. I hired him to…read moreregrade a yard, replant bushes and finish a gravel drive among other things. He's willing to do what you'd like or steer you in a better direction. I've been in construction for over 20 years and it's harder and harder to find people who do good work and care about that work. Honestly, I have a hard time having other people do anything construction related for me because there's some much poor work done by so many people. Bill and his crew are among the few who I'd hire again and again. You aren't going to find better and his pricing is very fair. If you hire someone else you will find you've overpaid for less quality, trust me. Have Jacob Enterprises do the work!