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    Resurrection Custom Cycles

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    5 years ago

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    Cycle Dynamics

    Cycle Dynamics

    (3 reviews)

    Council Bluffs

    Took my bike in on Thursday to get a tire change and brakes replaced. I was a little sketched by…read morethe place as I have heard bad reviews.. When I took my bike in on Thursday I was told it would be ready by next Tuesday.. okay fine. I was called the following day and told my bike was finished. I was told I didn't need new brakes and that they just needed an adjustment which fixed the problem and he also showed me how to adjust them. All and all I think you should give this place a try.

    I had just moved to Omaha from Denver. I was and still am running a Power Vision (PV) tuner. I had…read morea great tune and had just purchased a power vision module to download the existing tune on. I first contacted Cycle Dynamics via email and John responded to my request saying "So I'm sure it will be more of a simple tune. We normally do 350 flat rate but I'll do just 100 an hour on the Dyno unless we get over 4 hours which i doubt" I agreed to this as I was only looking for an update using my current tune. I informed them that I want my original tune saved. I emphasized keeping the tune to the extent that the technician (Chad) who was actually going to do the tune knew. John then took the bike for a test ride to see how the bike rode. John later told me as we were causally talking about my bike that when he was taking my bike on the test ride he "wheeled my bike almost to the balance point." At this time I was a little thrown off that he wheeled my bike without asking first. I was told the bike would be done the next day by the end of the day. John mentioned that he might keep the bike for an extra day so he can do the tune when the temperature is ideal for tuning. Mid day the next day I called and was told I would be called back. The end of my working day came and still no call, I called back again to have John answer and say they had been on the phone with DynoJet all day and were unable to process the bike until the next day. I told John I will plan to be there the next day at around 1715 to pick up the bike. I told him to let me know if anything changes. The next day I took an Uber and was dropped off at Cycle Dynamics. I was informed that not only was my bike putting out 11 less horsepower and 8 foot pounds of torque less than what the original tune was putting out (the original tune was done in Denver), but that they also had not been able to save my original tune to my device. I was then told they had not done a test ride, but ready to go. When I asked John what I owed him he said, "well we agreed to $350, we spent all day on this thing" I figured he would work something out due to his shops negligence in deleting my "good tune" and the fact that he completely neglected the idea to call and inform me of this serious work discrepancy. I paid the bill to get my bike out. The ride home was the most frustrating ride I have ever had. Absolutely no power where I had it before, and decal pops were guaranteed during any phase of riding. My bike was literally shooting fire when I was riding it. I told John I want my money back for the unrequested service. I sent John an email and then had to call him the next morning to see if he had received it. He had, but he told me that it was not his fault that things were going so poorly. I asked for a refund and he told me he would have to think about it and get back to me the next day. He could not see why any of this was his shops fault. After a few days without a call from John I called Cycle Dynamics again to have the phone answered by Chad the technician who did the tune. I told him it was a bad tune and he wanted to make it right. I respected him and his promise to make it right. He then gave his word as a man that he would give me a refund the next day under the condition that when I get my original tune back on the bike that I will bring my bike back for the service that was originally promised by John Harter. I told him the only way I would use their services again is for them to pay me my money back and then when I felt comfortable and had my tune back on the bike I would allow them to do my tune again for the original quoted price guidelines. We both agreed and he then told me to drive by the shop the next day to receive my refund. The next day came and I was told at the door that I would not receive my refund by Chad the guy who gave me his word. As the conversation continued John Harter said that the reason they didn't call me to inform me that my tune was deleted was because " they knew I would cancel the service and they already had too much work in it to lose money on it" They offered me $100 refund. I told them I was there for my full refund and that I came in good hopes to reestablish the relationship, I told them to think on it and get back to me. Not even 5 minutes after I left they emailed me informing me his decision not to issue the refund was final. My argument was that the work I requested was not done as described. I specifically said I want a touch up of my original tune for the altitude difference. Once they managed to lose my tune they actively decided to create a new tune on my bike without my consent. I had not received one phone call from Cycle Dynamics in regards to any servicing discrepencies on my motorcycle. I cannot knowingly ride my bike with the tune Cycle Dynamics forced on my bike. John Harter the owner of Cycle Dynamics is an amazingly awful businessman. Only a matter of time before this shop goes Belly up.

    Hats Off Motorsports

    Hats Off Motorsports

    (22 reviews)

    I've been to this place a couple times and I've received expert service both times…read more I go to Hats Off when I need to do an oil change on my Yamaha motorcycle. They have factory parts, factory oil, and they are closer to me than any other Yamaha dealer around. The prices are typical dealer prices, which is fine. The employees are kind of short with their customers, not extremely friendly, but they definitely know their stuff. I'll continue coming here when I need some Yamaha factory OEM stuff.

    Terrible service. I…read moretried to be very understanding when it took weeks of rescheduling for my bike to be picked up because they were busy. Okay. Finally the day comes for it to be picked up, and I wait for 2 hours after the scheduled time window, and then call. George says he forgot to tell me that the driver had to cancel. Again. Two weeks after my bike was finally received, and my estimate for a tune up was over $1,000. I asked about why I needed a chain cleaning, and George laughed and said the $49 charge was "because it needs it". He further spoke to me in a condescending manner. George said I must come in to pay for the work. While there, I told him that I was trying to support his local business, and I didn't appreciate being spoken to in a condescending manner. He then said he would no longer do the work on my bike. So, I am now out $80 for his "service" of picking up and dropping off my bike, for work he refuses to do because he can't handle a woman giving him some honest feedback about how he treats his customers. UNREAL. Maybe men get a fair shake from this guy, but I'm not sure women will. DO NOT RECOMMEND AT ALL. Run, don't walk away from this castrated individual.

    RPM Powersports

    RPM Powersports

    (2 reviews)

    My friend and I decided to visit this shop to purchase motorcycle riding gear for our upcoming…read morerider safety course. Being first-time buyers, we had an idea of the brands and styles we were looking for but wanted to receive further information. All the employees were very knowledgeable, willing to assist, and made us feel very welcomed and comfortable. We will certainly remember this little hidden shop and return in the future!

    Do not purchase your parts online from this company. Items will show in stock and they are not…read more They are doing drop shipping. Therefore you'll be waiting weeks for your product that shows it is to be delivered within a few days. Then when you contact customer service. They just let you know that it will not be shipped out for multiple days and that you will get a email when it is shipped out. Never got an email when it was shipped. And there was a delay. So don't ever waste your time with this company. Horrible customer service, not that smart. So my item was supposed to be delivered Monday. Now it shows probably end of the week. This makes the trip that I had planned ruined for the part to be installed. Buy elsewhere. ! Maybe lay off the cocaine or the weed a little bit. .? I can post a picture from your customer service representative. He told me I would get an email when the item shipped out. That was incorrect also. Got the email saying it was shipped out last week when I ordered it. And that was not correct.

    Resurrection Custom Cycles - motorcyclinggear - Updated June 2026

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