1. Reuse First

    1. Reuse First

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    Chicago, IL

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    Reuse First

    5.0 (2 reviews)
    InexpensiveArts & Crafts

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    10 years ago

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    Michaels

    Michaels

    3.8
    (21 reviews)
    2.8 mi
    $$

    I had a great experience this evening at this store. The manager, whose name I didn't get, but she…read morewas a young woman, was so extremely helpful. I needed help with a transaction, and she went out of her way to make sure I was satisfied. The store is also nicely laid out and clean.

    CHECK YOUR VINYL IN THE PARKING LOT BEFORE YOU LEAVE!…read more Normally I love this location and I can't even fathom how much money I have spent here, but I am very disappointed in my last two trips to this store. On Saturday I went there to get some last minute items I needed to make stuff for a concert for my friend and I to use as accessories to our outfits. On Sunday I opened the Cricut Smart vinyl (HTV) I bought and almost half of it had been used. Someone must've bought it and used part of it and returned it. And this store must have just put it back on the shelf without inspecting it. I contemplated just taking it as a loss and not returning it because I knew I would get looked at sideways when returning it. But then I thought: No, I am not paying for someone else's shadiness and this store's lack of due diligence of inspecting items that are returned before placing them back on the shelves. Yesterday evening, I went back to the store with the pictured item (even though I didn't really have the time) to exchange it. And yes, I got looked at funny. The employees weren't rude or mean, but it was definitely uncomfortable for me. I never received an apology for the inconvenience and was made to feel like I was suspect. If I continue to visit this location for arts and crafts supplies (since Joann Fabrics will no longer be an option), I will be checking any Smart vinyl I buy, along with anything else packed in a way that is not fully visible, in my car in the parking lot of the store. But I will probably just start ordering my vinyl from Amazon because they are much better about matters like this and better customer service.

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    Reuse First - artsandcrafts - Updated July 2026

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