Kristin is PHENOMENAL! Been getting toxxed by her for almost a decade and am always happy with the…read moreresults!

I had surgery (abdominoplasty) with Dr. Goldman a few months ago and it was one of the best…read moredecisions I have ever made. Dr. Goldman made me feel so comfortable and the results have exceeded my expectations. Prior to surgery, over the past few years, I also had injections and spa services at Westlake Medical Spa, they have a great group of providers from top to bottom. I highly recommend Dr. Goldman and his team, you won't be disappointed.

First time doing Bro-Tox and got a little extra with a diamond tuck (they call it a diamond glow)…read morewith Ashley and Kassie. First of all, I hate needles. Second of all, it was worth it. I'm sure the gals sensed my anxiety and they made it a very relaxing experience. Place was really clean and classy. Service was very casual and non-intimidating. I got the work done right before I attended a wedding with some friends in California and the compliments I received at the reception was a testament to the good job this med spa did. My recommendation? Don't go for the cheapest game in town. Lots of budget skin clinics out there. Invest in a quality, honest service , like the gals at Grace B and you won't be disappointed.

Unfortunately, I would not recommend this business to anybody. I understand cancellation policies,…read moreand I am never one to flake on an appointment. However, I had a last-minute work trip come up and had to get some vaccines prior to my travel. When I called 24 hours prior to my appt (after Labor Day weekend) to check if it would be safe for me to still get Botox, I was advised that I should not get Botox within one week of the vaccines. I asked to reschedule my appointment and was advised that I would be charged $125 cancellation fee. I feel that not only is the fee exorbitant, given that I was trying to reschedule based on their advice, NOT cancel; and it is unclear that reschedules fall under the cancellation policy which reads: " Appointments must be cancelled 3 business days in advance. If you do not cancel within 3 business days, you will be charged a cancellation fee. Cancellation fees are based on the service. If you need to reschedule, you can do so by phone. Email and social media messages are not acceptable." I even asked if I could get a different service done in lieu of Botox but was advised only the injector was working on the day of my appointment. I will not be back and cannot recommend this business to anyone else.

I went for Botox. Jen the PA was great.. She explained…read moreeverything and it all went well. They were professional and probably comparable in price to everywhere else.

This review concerns how the Patient Experience team handled a visit to The Skin Center on…read moreSeptember 19, 2024. I had been a client for about a year and a half, regularly seeing an outstanding nurse, D.M., who left in April 2024. Every treatment from her--Dysport, filler, and even treatment for my gummy smile--was perfect. She completely corrected that issue, and I was consistently pleased with the results. On September 19, I saw a new (to me) practitioner, Bailey. She was kind and seemed to understand that I just wanted to maintain the results D.M. had given me. Unfortunately, that wasn't how it turned out. I contacted the office with concerns, and Bailey responded quickly and scheduled a follow-up for September 24 to correct the Dysport placement that hadn't reduced my gummy smile as expected. I appreciated her willingness to fix it, and I understood that, as a new patient to her, a correction might be necessary. In the following weeks, I noticed heavy creasing around my face--outside my normal smile lines--and saw this clearly in photos. I compared them to earlier images from just a few months after my last visit with D.M., and the difference was significant. I contacted the Skin Center again. Bailey was once again helpful and kind. She said it could be related to the crow's feet injection spreading to the zygomaticus muscle, which affects lip elevation. She explained that if that was the cause, the best solution would be to wait about three months. She also asked if I had experienced weight loss; I had lost about 8 pounds, but not enough to explain the change. After doing some research, I found images showing the results of neurotoxin spreading to the zygomaticus muscle, and they matched what I was seeing. I was grateful the result was just creasing--some outcomes are worse. I appreciated that Bailey was transparent and gave me two options: she could fill the creases at no charge or I could wait it out. She recommended waiting, and I agreed. The experience took a disappointing turn when I asked for a refund and the Patient Experience team got involved. I requested a full refund to my original payment method, as the results were not what I expected. Anna Lukas responded that the creasing was not caused by Dysport (despite Bailey suggesting otherwise) but said they wanted me to be happy. She added that the product Bailey used for the correction had already been "comped" and offered a partial refund or in-center credit. This response was frustrating. Corrections are routinely done at no charge and shouldn't be framed as a special favor. More importantly, offering credit assumed I'd return, even though I wasn't sure I wanted to. Anna's tone implied that the problem was my face--not the treatment. I responded that I wasn't open to a partial refund or credit. Anna later said I could receive a full refund--but only if I signed a legal document including a non-disclosure agreement. I found that extremely inappropriate. No patient should be silenced from sharing an honest experience, especially after a cosmetic procedure left them visibly worse than before. I was embarrassed by my smile and sought answers in good faith. Bailey and Faith responded with professionalism and kindness. Unfortunately, I can't say the same for the Patient Experience team. To be clear: Bailey, Faith, and especially D.M. were all wonderful. The issue is not with the Shaker Heights team themselves--it's with how the Skin Center's leadership responds when things go wrong. Rather than taking accountability, they deny fault, offer token gestures, and rely on legal tactics to quiet dissatisfied patients. I can't recommend the Skin Center--not because the team at Shaker Heights lacks skill or care, but because if something goes wrong, the Patient Experience team is not equipped to handle it with empathy, transparency, or integrity.

I had a consult today with Stacey, and I enjoyed everything about the experience! The building…read moreitself is gorgeous and all of the staff are so friendly. Stacey was amazing, and I loved how she let me chat away all of my skin issues and what I'm hoping to accomplish with her. She was very informative and helpful. I can't wait to return to Stacey!

Anna was wonderful during my facial. She explained the products she was using and why. Wonderful…read moreexperience.

After moving from Texas, I purchased a Groupon for fillers from Anew. I was able to get in within a…read moreweek and, following that appointment, and after a year of excellent results and customer service, I wouldn't go anywhere else! Tiffany is an artist and has an eye for perfection. She provides the results you ask for and I always leave looking refreshed: with natural-looking results. The staff is knowledgeable and helpful. I highly recommend Anew!

I must have spent HOURS researching this Anew MedSpa along with others. Based on their high quality…read morereviews, I decided to chose Anew MedSpa. They are not only AMAZING in the services they offer, but they are the NICEST people on the planet. Rachel (esthetic director and manager) made sure I knew every-single-step of how Botox works and the routines/procedures/payments/etc of this spa. Daniella (nurse practitioner who did the Botox) explained the procedure (I was nervous...) and even gave her email so I could check in with her anytime with any questions. By the way - she emailed me back within hours of me sending her a question and was so kind. What I LOVE about this place is how they go for a natural look. Nothing "fake" about how your Botox will look or any other treatments. I definitely did not want that fake look - and was happy to hear they dont like that look either. They are about enhancing your natural look. Since my first appointment with them, I have been back for more appointments and even use the skincare they sell there (Zo Skin Health). Seriously - my skin has never looked better. I am beyond thrilled with their services and with the products they offer. I completely 100% recommend them!

Great place for all your facial needs! I've been seeing owner Marijana for the past few years and…read morehave seen improvement in my skin since. I came to her looking to even out tone, reduce hyperpigmentation, and renew my overall skin. As a result, I started getting perfection peels here. After my first peel and seeing the layers of skin coming off as my face felt on fire, I was scared. However, Marijana assured me this was normal and my skin would transform. Boy was she right! Having pigmented skin, I was skeptical about procedures leaving scars, but she was very careful in application and testing how the skin reacts. Over time, I trusted her to make the right choices for my skin. She is patient and will take her time to work on your problem spots. Look out for package deals. This is where you can save a little money on some of the treatments (pro-cell, jet peels, hydrafacials, etc.). Her schedule can book up fast. So plan ahead. The office will call you with a reminder about your upcoming appointment and to confirm. If you need to cancel a service, be sure to do so at least 24 hours in advance or there is a charge (maybe $25?). They can also place you on a cancellation list and call if something opens up before your scheduled appointment. The spa also carries various skin care products from brands like Eminance and Image. Marijana uses these products in her services. So you can experience them at home too if they work well for you! She will also order any of them for you! Located in a small strip center with limited parking. Highly recommend booking a service here! Are you ready to 'peel' away the layers and reveal a brighter you?

Love Destiny Derma Spa. Natalie is wonderful I always feel relaxed. She is extremely sweet and…read moreprofessional..

Always had a great experience here....yes, you need to call ahead of time ...yes, wait time for an…read moreappointment is indicative of what a fantastic practice it is...doctors take "time" with patients. Think ahead....I tried going to clinic for my check up last year ...after less than 5 minutes and "you're good" .."exam?" Wasn't sure I wasn't walking out with cancer or not. Had a growth removed at West shore years ago on my back...(and needed a few more cells removed after biopsy came back...no issues since then ) they offered if I couldn't find someone to help I could come in every day and they'd change the dressing ...didn't need that but grateful for their concern. After an almost check up at Clinic last year I'm back to Westshore ...I know enough to call ahead of time. Even got an appointment during Covid days, and they are running on limited hours.

I was referred to this office by my primary care physician. Let me tell you, I am not even going…read moreto consider going to this office for my appointment. I called in early JULY and they told me they could not get me in until OCT 31st since I was a 'new' patient. I made the appointment because I had a few moles that I was concerned about. Over the next few weeks I noticed the moles changed and called back and told them they were changing and I was extremely concerned and could not wait and their response was - well we can get you in the end of SEPT......REALLY - I am so glad they are concerned about whether their patients have skin cancer and make it a priority. What a joke this place is. Since I was not happy with waiting 2-3 months to have my concerns addressed I contact another facility - Associates in Dermatology and they got me in the morning after I called them. I would suggest if you want a Dermatologist that cares about your health go to Associates in Dermatology instead.

From the moment I walked in the office had a great vibe and I was greeted with a warm welcome from…read moreCorey at the desk. My free consultation was extremely thorough complete with bloodwork and a 3D body scan. Once in the room with the provider Janai, we went over all my options and we picked what was best for my situation. I'm in menopause and had been trying for 2 years to loose weight and nothing was working. I decided to give it a try. It has truly been a blessing for me. No side effects? Low cost (compared to all the other places I looked into), it's black owned, and they really care. The weekly appointments hold me accountable and allowed me to make changes if needed. She extremely knowledgeable and they really care about your health. The office is clean and the visit are quick. I like that... doesn't take up my whole day. Maybe like 10-15 minutes. It's been a year and I'm down 52lbs and I look and feel great. I stated March 2025 and I'm almost at my goal and I'm extremely excited about that. This journey has been amazing and I would definitely recommend them to anyone that's interested in being healthier and more comfortable and confident with themselves.

Great people, service and it works. Has several different types of medications so you can get what…read moreworks for you.