The cleaning ladies were so nice and very efficient . I never hired a cleaning company before. , if…read moreneeded I will definitely go to this company again. They worked efficiently and effectively. I am sure it helped since the place was empty. I was just happy, because with my medical condition I would not have been able to do it . Thanks again so very much

Lori takes care of both our business and our home. She does an amazing job. Very professional. I…read moreget a text message reminder before and one to let us know she's done. We trust her to take care of us and she has delivered beyond our expectation. My wife and I are running around constantly and its nice to have that piece of mind. Thank You so much Lori and fellow Yelpers I recommend her highly.

I'm amazed with the service! I contacted MISTA-SPOT to come to my home to consult for deep cleaning…read moreI was impressed with the response time and how quick he put me on their schedule, I was on a time crunch. The very next day the job was done and when say everything was SPOTLESS it was truly immaculate. I will use Mista- Spot services all the time they are pros, friendly mannered The best around, you won't be disappointed. Thank you again.

I hired this company for a deep clean hoping it would help me get my home back in order during an…read moreextremely difficult time in my life. Unfortunately, it turned into one of the worst service experiences I've ever had. During the cleaning, the crew broke my television and a utensil crock, yet the owner refused to take any responsibility for the damage. On top of that, the quality of the cleaning itself was careless and unprofessional. Wall pictures were left crooked, the attic light was left on, and the liner from my bath mat was thrown away without asking. The most alarming and unacceptable issue was that the crew left my front door wide open when they left the house. It remained open for hours until my daughter came home from work and discovered it. This is an extremely serious safety issue that never should have happened. When I contacted the owner to discuss these problems, instead of showing concern or attempting to resolve the situation, they were condescending and dismissive. There was no accountability for the broken items, the careless work, or the security risk created by leaving my home open. I had reached out for help during a very vulnerable time -- after multiple deaths in the family, losing our senior dogs, recovering from a chronic illness, and managing renovations on a second home while my primary home had been neglected. I trusted this company to help bring some relief during an already overwhelming period. Instead, the experience added more stress and frustration. If you are considering hiring this company, I strongly recommend thinking twice. Based on my experience, there was a complete lack of care, professionalism, and accountability.

Needed a one-time cleaning for a house I was renting. Work was done well, and as requested buy a…read moreconscientious crew. I even got a follow-up text message to confirm everything was done to my satisfaction. Yes, I would hire them again.

Spring Lake Maids did an excellent job cleaning my home. They responded very quickly when I…read moreinitially inquired and were able to set up an appointment that same week. The two ladies who cleaned my home arrived on time and were professional, efficient, and kind. The price was very reasonable and I would definitely use them again and recommend them to my friends and family.

Was very impressed with the excellent job. Good value. Owner was also responsive and fair. Will use…read moreagain for future cleaning.

He worked non stop and meticulously. His price was very fair and I would strongly recommend him. He…read moredid a deep thorough cleaning and I will have him bimonthly.

Ryan was wonderful to work with us. With less than 24 hour notice, he arrived on time to do a deep…read moreclean of my sisters home while she was in the hospital. He was efficient and thorough and considerate. We hope to have him back again.

I hired Sonia's to deep clean my sister's house as a gift for Christmas. The service was easy to…read morereach on the phone to schedule and discuss. They also communicated promptly about when they would arrive, when they were finished, etc... They brought in a team and cleaned the house from top to bottom. My sister said she had never seen a house so clean. Everyone was extremely happy with the deep cleaning, and the service was very pleasant to work with --- A++!

Not sure what's going on with her business but I have to tell you she screamed at me now I just had…read morea stroke she screamed at me because she tried to bamboozle me and get me to deep clean which I already did the month before by somebody else and she wouldn't give up she told me a price of $150 but then she said deep clean 250. The girls are very nice but they did not speak English you had to translate to an app. She actually pulled them out because I wouldn't get the deep cleaning after we settled on the 150 she tried to get $300 out of a small apartment that I live in. What a rip off I wonder if she pays taxes on her business I'll have to find out. No one screams at me and a businesswoman she's not no class at all.

Excellent Cleaning, but Serious Administrative Failures by Ownership…read more While the cleaning team at Always Immaculate provides high-quality service, the administrative side of the business--specifically the billing and communication managed by the owner, Sally--is a major source of frustration. There is a documented disconnect between the work performed on-site and the invoices generated by Sally's office. The Billing Discrepancy: We understand that it's difficult to charge down to the minute, so we were Ok with the rounding to the nearest 10 minutes just for simplicity. While we never reported any incidental overcharges and payments, we received balance due invoices after the fact for the same incidental amounts. On January 6th, I was invoiced for four cleaners. However, both the on-site receipts and Ring Doorbell footage confirm that only three cleaners actually arrived. Despite the reduced labor, Sally sent an invoice claiming a balance of $28.27 was still owed (and another invoice for a previous service for $3.23). After conducting a thorough audit of the actual labor provided on Jan 6th (3 people for 1:20 hours each = 4 man-hours at $39.00/hour), the math shows that no balance was owed. In fact, due to the missing cleaner, I had already overpaid by $54.90 (the equivalent of 1 cleaner for 1:20 hours) Lack of Accountability from Ownership: The most disappointing part of this experience has been the total lack of professional communication from Sally. Multiple attempts to resolve this obvious mathematical error have been completely ignored. It is unacceptable for an owner to be so quick to request more money while remaining silent when presented with evidence of a significant overcharge. Bottom Line: While the cleaners themselves do a great job, I would strongly recommend NOT giving this company your business. But for anyone that does decide to go with an "Always Immaculate" or is already a customer, make sure to meticulously track arrival and departure times. Verify and calculate every invoice for actual hours and calculation against your own records. While everyone can make an error on occasion, once you approach Sally with a billing error not in her favor, her customer service is completely unreliable and unresponsive. Which even more so supports the conclusion that she is dishonest and may be purposely overcharging in small increments

I've had Always Immaculate for 7 years. They've done everything from cleaning my house to windows…read more(and my windows are huge) to my tile floors. They have never disappointed me. If you are looking for reliable & trustworthy cleaning company you can't get anyone better than Always Immaculate.

Let's just say this was the house cleaning I didn't know I needed. Scheduling was so easy because…read morethey returned my call so quickly. The ladies were on time, efficient, friendly and worked non stop. This was the best deep cleaning my refrigerator and stove have ever had and my bathrooms looked brand new when they were done. I already scheduled my next appointment. If you're looking for an honest, hard working cleaning company this is the place to call.

I called in an emergency for next day service and Al fit me in! His technicians came in and deep…read morecleaned and added personal touches! Amazing service, communication and follow through!