As a registered nurse with over 50 years of experience in healthcare, and as a new patient of this practice, I can honestly say I have never seen such unprofessional, unethical and irresponsible care. Not only did they "forget" to order an injection that is time sensitive, they could not tell me when I would be able to receive my injection. In fact, they seemed to dismiss this error as not being important. This appointment was scheduled several months in advance. I even called the day before the injection to make sure the appointment was confirmed, especially since it was time sensitive with a limited window within which it could be given. When I became upset about this, they became defensive and told me that I was the problem. Clay Perdue was extremely unprofessional about this matter. In addition, Mr. J. Paul Greene, the practice administrator violated my privacy by discussing this matter in their waiting room in earshot of other patients. On a follow up call to him asking him for answers on how my issue would be resolved, he became hostile and yelled at me, even telling me at one point that "...you have had your chance to talk, now you need to stop talking and listen to me" in a loud voice. At the time of this call, I was already at another provider's office having made my decision to find another provider...my phone was on speaker because of my hearing impairment and this conversation was heard by the new provider's staff. Eventually, I did get my I injection within the window of opportunity, but the stress that this caused was unprofessional, unethical and completely unnecessary. I told them I would not be returning. Within several days I received a "Notice of Termination of Medical Services " from them despite the fact that I was the one who terminated them! I guess it was important for them to feel that they made the decision to terminate service when, in fact, it was me. The important thing is that I will never return. I wish there was a "zero " rating here. As a registered professional nurse with 50+ years of experience this was the first, and definitely last time I will ever use this practice. If professional, ethical and patient-centered, respectful care is important to you, think twice. Unless, of course, your needs are basic and you don't expect much. One last point about my injection. They should have charted the injection was administered at the time it was administered. They did not. According to my record, it took three days to chart after I received the injection. When I wrote to question why this had not been done, I was told by the person who administered the injection that it took time to get around to charting that the was administered. Again, unacceptable. read more

Going to the doctor use to scare me. I was tired of being ignored and not listened too while everyone blamed my weight and did nothing to educate and encourage me to live a healthier life. Clay and his entire staff are top notch! They listen sincerely and go above and beyond to educate, support and encourage you while you learn valuable weight management skills, and meet all of your primary health concerns. Don't look any further for the best medical care in town! Schedule your appointment and take control of your health, your weight, and your life ! read more