Here is a follow up. I just got off the phone with him. He actually hung up on me. I never raised my voice or used any kind of bad language. I just asked when my ring will be fixed. From what he said I don't think he's even started on it. Now it's supposed to be ready on Saturday, almost 4 weeks from the time I gave it to him!!! At the time of this review I still do not have my ring. If I could give zero stars I would. This is one of the worst customer service experiences I've ever had. I took my antique ring to get repaired and have the stone replaced which was green tourmaline. I gave him a piece of tourmaline and the ring. One of the prongs had come loose and needed to be repaired along with the stone to be cut and polished and put in. He said it would take 2 weeks. I called after a week to check the progress. He said he had not even started on it. I called a week later. He said it would be done by the end of the week. I called at the end of the week. No answer. I went by and there was a sign that said he would be gone untill Tuesday which is today. I went by again. The sign is gone but the door is locked. The owner does not pick up the phone and his voicemail is full. It is now 3 weeks and I still do not have my ring. All I want is my ring back at this point so I can take it somewhere else. This ring is extremely important to me and is an antique. Do not use this guy. Worst experience ever!!!!! read more

Quality and care. Expert master craftsman. Reynoso has been my go to person for 40 years!!

Francisco is great. He built a beautiful ring for me out of an unfinished turquoise stone and did it quickly, beautifully, and the price was incredibly reasonable. read more

This guy is amazing. One of my favorite small business'. Never been unhappy with any piece of jewelry I have taken to him over the past 12 years. read more

Went this morning to get my engagement ring resized and my experience was great. He was so fast and no appointment was needed. Great price and great service. Now my ring fits perfectly. Thank you. read more

Reynoso Lapidary & Supply - Jewelry Near Me - Van Nuys, California

On the recommendation of a friend, I drove all the way to Burbank today to bring a vintage turquoise bracelet in for reshaping to fit me, two other silver bracelets with clasp issues, several sterling necklaces, a gold necklace and a vintage gold and pearl bracelet for repair. Reynoso is a pro and a super nice guy! He took care of the three bracelets in a few minutes, then took the other items in for repair. His charges are fair and he is an honest, kind person who gives good advice about jewelry. He also has lots of interesting lapidary stuff, and can cut and polish and set turquoise and other stones and he makes silver and gold jewelry -- a true craftsman. Thank you, Reynoso! read more

Reynoso Lapidary & Supply - Reynoso reshaped this Vintage bracelet so it fits now! - Jewelry Near Me - Van Nuys, California

This Jewler is my favorite business -WHY? Because he is so honest and fair. It's rare to find such a knowledgeable man that is so honest and kind with a desire to help. Thank you so much for all the help you have brought to me & how you've improved my life. read more

Reynoso Lapidary & Supply - Jewelry Near Me - Van Nuys, California

I took a design idea I had along with rough chunk of turquoise. He made my ring exactly as I wanted for a great price. His work as both a Lapidary and jewelry (mine is silver) is excellent ! Highly recommend. /Users/a2016/Desktop/IMG_0015.jpg read more

Reynoso Lapidary & Supply - I gave him the raw stone (new Lander SPIDER WEB Turquoise ) - and, the design i wanted - it is perfect. - Jewelry Near Me - Van Nuys, California

He really knows what he is doing, I was so happy to find him, I recommend this business if you need anything repaired or designed

Wonderful work. Great location and very reasonable pricing. I don't have much more to say except he does very good work and does it within 2 days read more

I have used this store for jewelry making supplies when I lived in Van Nuys. They also did custom jewelry making at a very reasonable price, adding a battery to a necklace to allow it to light up at night. read more

Wow, Reynoso works magic (and very quickly)! Best prices in town. My engagement ring was a tiny bit loose so he checked my size and 15 minutes later, my ring fit perfectly. Highly recommend!!! read more

I needed some inexpensive jewelry repaired and didn't want to spend as much as the items were worth. The gentleman did great work for a fair price. Perfect for my needs. read more

What a find! I've been driving by this shop for years and never even knew it. I came in needing a repair on an antique bracelet clasp and he knew exactly what to do with the issue. I waited about 15 minutes and the result looks flawless and original to the piece. The work was much less expensive than i thought it would be too. I will definitely bring jewelry repairs here in the future! read more

I brought this 25 year old ring to Mr Reynoso not expecting much. It was beat up and missing two diamonds..,. Not an expensive ring... But I gave it to my wife when we were young so it had great sentimental value. It has always been a showy ring and my wife was always proud of it. When I told Mr Reynoso how old it was he said..."she wore it every day". She did! I was so impressed by the quality of his workmanship and how reasonably priced the repair was that I needed to leave this review. He will have all my jewelry business and should have yours. By the way... When I gave it to her after the repair...... It was more emotional than when I first gave it to her.... Tears and all! read more

Reynoso Lapidary & Supply - Like new - Jewelry Near Me - Van Nuys, California

Mr. Reynoso was such a sweet, humble and honest man. We brought in my ring in to fix the setting and he did it so quickly and his prices are extremely fair! Don't let the storefront deter you, his craftsmanship is impressive! read more

Mr. Reynoso is an artisan. I've used his service twice: to repair a ring about a year ago and a necklace more recently. He's friendly, does great work, and his prices are reasonable and affordable. His store is unique and has a lot of really cool stones and gems. Highly recommended. read more

I am really pleased with the service I received from this establishment. The owner was really friendly and honest. I came in to resize my white gold diamond ring from a size 6.5 to a 5.5 and his quote was 1/3 of the price of most of all the other quotes that I received. He said it would be ready within an hour and within 20 minutes I got a call from him saying it was ready. When I got their the ring was done, shined, and fit perfectly on my finger. The price was only $20, which was a great deal. I recommend this business to anyone looking to get their jewelry resized. read more

Reynoso Lapidary & Supply - Resized my ring perfect from a 6.5 to a 5.5 - Jewelry Near Me - Van Nuys, California

I have been going to Javier for years and he has always been fair and honest with me, like many other reviewers on this page I never even ask him how much, he is always fair and honest. I have left him with priceless gemstones and jewelry and they always turn out perfect. I have brought him concept designs and he figures out a way to make it happen. I can't say enough about the professionalism and master craftsmanship he has always shown He is always free with advice as to how I can improve my design skills. Through me and my customers much of his work is still perfect after 20 or 30 years of wear. read more

Reynoso Lapidary & Supply - Jewelry Near Me - Van Nuys, California

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Mr. Reynoso is amazing. He does great work at an affordable price. I have brought several gold and silver pieces to be repaired and sized, but the best was that he custom made me a new cross out of Jet, a fossilized wood that looks like black stone, when my old one broke. He is a lapidary after all. If you need custom stone pieces, he's the man. read more

I went to Mr. Reynoso, for a second time, because I was so delighted with him the first time. Once again, he resized my ring quickly, at a very reasonable price. He even shined it up. It looks beautiful. He is also a very sweet guy, and I'm so happy to support his business. read more

I found Reynoso on Yelp while looking for a place to resize my ring. Every other place I looked at was too expensive and wanted to keep the ring for days or weeks. I stopped by Reynoso this afternoon for a quote and Francisco resized my ring while I waited. The ring previously fit my pinky & now fits my ring-finger perfectly. I am very happy with the work Francisco did and it only cost me $10. He also shined up the silver, so my ring looks better than ever! I am very happy to have found Reynoso and will definitely return whenever I need jewelry repaired or resized in the future. read more

This is one of the last true lapidary shops left in the valley! The art of lapidary is a dying art and its hard to find supplies for people that are still involved. Reynoso's also does jewlery repair as well. Resizing and whatever your needs are Reynoso can handle it. Awesome selection of gems and rough gemstones along with books on how to grind, polish, ect... Excellent customer service too! read more

Mr. Reynoso has a lovely shop where I enjoy taking my grandchildren to see his collection of crystals, minerals and clocks. He has repaired some silver jewelry of mine and done an excellent job for a very reasonable price. He is unfailingly nice and pleasant and I would definitely recommend him to anyone. I will continue to patronize him for any jewelry needs in the future. read more

we brought my raw opal engagement ring here after another jewelry without lapidary experience made and then had to repair my ring twice within roughly eight months of me wearing it. my ring was fixed and he completely redid the setting in a handful of days for much less than my fiancé and i were anticipating. we'll absolutely be coming back for more jewelry and lapidary work! read more

I had to have my wedding rings modified and resized and was THRILLED with the results. Previously I had taken them to other jewelers and was told the modification I wanted was not possible due to the ring's original design but when I got them back from here, they were perfect. They looked like they were originally made that way. He also fully cleaned and polished them. They looked brand new! 'Mom-n-pop' businesses like this are rare to come by these days. Don't let the storefront or the state of the store fool you. The owner is a skilled and seasoned craftsman, with a lifetime of experience under his belt. He gave me an extremely reasonable price on the work he did, had the work done exactly within the timeframe he quoted, and called and left me a message when it was ready to be picked up. It's not often I need services like his but when I do, I will give him 100% of my business. read more

Reynoso Lapidary & Supply - Jewelry Near Me - Van Nuys, California

He was very kind and honest. He did everything in his power to help me resize my ring however I didn't get the answer I wanted but I got an honest answer and that was much appreciated. I would absolutely return with a different ring for him to resize. read more

I highly recommend Mr. Reynosa for jewelry repair, as he welded my rings back together at a fair price. Great work. I have also placed an order to make a special ring I've created. Can't wait to see the mold. read more

Great stones and crystals. He sells a small bag of chakras stones that make a great gift for under $30. Rey also does jewelry repair and makes custom jewelry for almost nothing. Sweet honest man. Please visit his business. read more

Don't let the appearance of the shop throw you. Fabulous quality work. I didn't need anything complicated done to my rings but, having tried another place, was remarkably surprised and pleased at both the workmanship and cost. Will be back when I need other jewelry fixed or modified. read more

The owner quickly repaired the clasp to my daughter's gold necklace. He refused to charge me. I didn't have any cash so I insisted he charge $10 on my card. He still refused to charge me. I only had 5 Euros in my wallet so I gave it to him, thanked him and left. I love mom/pop type businesses like this. The shop is nothing fancy but you can tell the owner loves what he does and has been doing it a long time. I will definitely go back if I future jewelry repairs. read more

I have taken two projects to Francisco and have been very happy with his excellent work both times. In the first instance, he converted an antique Knights of Columbus Fourth Degree watch fob into a screw back pin for which he only charged me $15 cash. The second time, he attached an old Knights of Columbus challenge coin onto a neck chain that I had provided. For this job he only charged me $20 when they were wanting over $80 at other jewelry repair places to do the same thing! In both cases I gladly "tipped" this humble man extra as I thought his work was worth more than his asking price. I believe Francisco to be both a true master craftsman and to posses integrity; I do highly recommend him without reservation. I will try to attach before / after pictures of his work; otherwise, please look in the photos section for this business. read more

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So fantastic! Best jewelry shop in the valley. I took my engagement ring here to be cleaned two days before my wedding. I was worried I'd have to wait a few days for it, but he cleaned it right away, handed it to me 30 seconds later and didn't charge me a dime. Definitely visit him for any repairs! I have not stopped talking about this place since I visited. A real gem of a shop- pun intended. read more

This man is wonderful! I go to him for every jewelry fix I need. He is kind and very good!! I will refer all my friends & family to him!!

Once of the sweetest guys you will ever meet. He has been able to fix any jewelry that I have brought in for a great price. Also, he does it very quickly. read more

I brought some stones to Reynoso to be polished and turned into cabochons. He did such a beautiful job for a wonderful price. Not only is Reynoso one of the only lapidary guys around, he is wonderful and has been around for decades. Great for stones but also an awesome jewelry repair that my family had used multiple times. Love this valley gem. (Pun intended) read more

I went in to get a ring resized recently and the process was great. It only took 20 minutes and the owner cleaned my ring as well without charging extra. The place is a nice hidden gem. read more

I needed a chain repaired on my grandfather's antique pocket watch. He dropped what he was doing and promptly fixed it. He refused to charge any money for his work! In this day and age his generosity was right on time. read more

Love Mr. Reynoso - such a nice, humble man. Resizes and repairs rings right in front of you. Quality work -can't ever see where the band was cut and soldered. Very reasonable rates, too! read more

I took my engagement/wedding band set there as a diamond had fallen out. The price to replace and fix it was better than I was expecting. He also fixed some bent prongs on the ring. I had a really excellent experience and will be returning for any future jeweler needs. The place is a hole in the wall but don't let that throw you off because it's great and the owner seemed very pleasant, experienced and knowledgable. read more