I brought in **36.8 grams of 14K gold scrap** and was paid **$2,070** total. After getting home and recalculating everything, I realized the payout was extremely low compared to the estimated melt value at the time, which was around **$3,264**. That means approximately **36.6%** of the value was kept. For people who may not know: * A very fair/refiner-level buyer often keeps around **10% or less** * A decent local gold buyer usually keeps around **10-20%** * Keeping over **35%** is extremely high I do want to be fair and say this was partly my mistake because I should have slowed down and double-checked everything before agreeing. I had calculated my gold beforehand, but once the pieces started getting separated, weighed individually, and moved around during testing, I got confused and didn't stop to fully redo the math in the moment. It wasn't until I got home and sat down with the numbers that I realized how far off the payout actually was. At the same time, this is also why I personally would not return. An honest buyer who is trying to build trust and long-term customers usually does not let someone walk out with this large of a gap without at least explaining the percentages more clearly or offering something closer to a fair market payout. I'm posting this mainly as a warning for others: if you're selling gold, especially larger amounts of scrap gold, know the approximate melt value beforehand, take your time, and get multiple quotes before agreeing to anything. read more

Jack helped me set my earrings and made the experience so pleasant. He was forthcoming about the pricing when I called for an estimate. Took less than 5 minutes for the consultation and the quality of the work is outstanding. Picked up my earrings within four days and his prices are very reasonable. Will happily refer anyone to get their services done here. read more

Burbank VIP Jewelers - Jewelry Near Me - Burbank, California

I came here to try to sell my engagement ring, but he was really honest about the price and didn't try to lowball me. He gave me on his answers and even gave me some good suggestions on how to sell my ring but very honest over there and helpful, which is a good sign for a business. If I want any jury in the future, I would definitely come to a place that's trusted like this. read more

Jack is the man! He is the real gem in that store and I'm definitely coming back and with friends. He has a wonderful collection of gold jewelry that I'm now dreaming about. I definitely recommend this place! read more

Went today to meet with Jack. He was very kind and helpful and gave me a good price for the gold chains, rings, and silver jewelry I wanted to sell. He inspected my heirloom inheritance piece and referred me to an appraiser who would test/inspect/appraise in my presence because I feel uncomfortable sending it away to get certified. I highly recommend this jeweler! read more

The jeweler here took a diamond we wanted reset and put it in a setting I chose - also supplying the two side stones from his collection. My ring is still going strong and maintained about 6 years later. read more

Burbank VIP Jewelers - Inside ring was set here with our stone and the jeweler's side gems. - Jewelry Near Me - Burbank, California

This place is THE BEST! I came in with my engagement ring, Jack perfectly resized it for WAY less than other places that quoted me. Not only a perfect job, I dropped it off in the morning, he said most likely to pick it up the next day but he called me later that same day to say it's ready if I'd like it sooner. I brought more items to him - gold chains, bracelets, everything he fixed to perfection. Stop your search cause this is the place!!! read more

Burbank VIP Jewelers - My engagement ring that Jack fixed perfectly!! - Jewelry Near Me - Burbank, California

I have nothing but amazing things ti say about this establishment and the owner, Jack. Wow, what incredible service and the cleanliness of it. Jack embodies just a genuine jewler and so friendly. The turnaround time for what I came in for( ring sizing) was incredibly quick. I am goibg to recommend all of my friends and family to this place. You have to come here for incredible jewelry, great service and just an overall amazing experience. Thank yoy so much. You will definitely see me again for for ring service's. read more

This place was only a secondary option for me since other jewelers had a slightly higher rating with more reviews...BUT, was I ever so glad I came by after checking out a couple of other jewelers. Jack is a Mr. Nice Guy who took the time to explain and show me the whats and the hows. He gave me way better pricing than the others I've visited. See and find out for yourself. Compare his pricing with others. Don't settle for the first jeweler just because they have better ratings and more reviews. read more

Jack was so kind, efficient, and quick to help. I had a ring stone loose and he was able to fix it within minutes! The jewelry store also has a lovely selection of products. Thankful for this store and the quick, lovely assistance. read more

I never caught this guys name but he's very nice and kind. he offered to clean my gold jewelry with his fancy hydro sonic cleaner (or whatever it's called lol). should definitely check his store out. hope to see more foot traffic and gold there cuz he is definitely the type of guy you'd wanna do business with read more

The gentleman in here is really nice! I came in this afternoon to sell some gold and silver jewelry that I didn't want anymore. The silver jewelry was all in a ball and just a mess of broken earrings, broken rings, broken necklaces. The gold was a nice crucifix pendant and chain. He gave me $250 cash for everything! There was plenty of parking in the parking lot and I got buzzed in quickly and helped right away. This place on the north west side of Victory and Olive in the same lot as Subway. The service was so great that I plan to return at some point. :) read more

Jack is amazing and kind. I've been here twice now for repairs. He's very fast and not overpriced. I highly recommend and tell all my friends as it's hard to find an honest jewelry repair place for our special pieces. read more

I went to Burbank VIP Jewelers to get my late mother's wedding ring repaired and my grandmothers wedding ring sized. Jack was kind and helpful and did the work quickly for a reasonable price. Just picked up both rings and they look perfect. read more

Burbank VIP Jewelers - Wedding rings - Jewelry Near Me - Burbank, California

Just moved in to our new office in Burbank and I needed my wedding ring cleaned/polished and watch battery to be changed. Nothing crazy as far as price to do the job, but I just say, I was so impressed with the owner Jack!! Such a nice humble guy with tons of knowledge! Service was excellent and I was in n out in less than 10 minutes!! My next visit will definitely be a larger purchase as I'm looking for a 20 year anniversary present for my wife!! Overall great experience and great customer service!! read more

Burbank VIP Jewelers - Fixed watch and polished ring! - Jewelry Near Me - Burbank, California

Jack, is 100% legitimate he is one of kind he is not out to get you , he gives you applicable amount by accurate weight. He's not trying to get rich off you, he is trying to give you the best deal possible. I highly recommend VIP Jewelers, if you go anywhere else that's your bad! read more

Jack is the coolest! He is the owner and the nicest guy in the world. Expert repairs & beautiful jewelry at the best price. read more

I went to get my watch battery replaced here recently. The husband and wife owners were sweet and very helpful. They changed my Watch battery in the matter of a few minutes and the cost was very reasonable. read more

I have been to Burbank VIP Jewelers twice to get a few watches resized. Jack is extremely professional and gets the job done within minutes. Prices are fair. I highly recommend VIP jewelers so all your jewelry needs. read more

I have been coming to VIP Jewelers for several years, if you need anything custom made, Jack is the person who will be sure your expectations are met! He has been in the jewelry industry over 30 years and I trust him wholeheartedly with any repairs, maintenance or questions I may have, he has the answer. On top of everything else, he listens to you and is the kindest man in the business, not just looking to make a profit, but truly wants to make you happy. If you're not happy, he's not happy and gets the job done right! I cannot say enough good things about Jack and his services, he's the only jeweler that I trust and know I'll be leaving his store with a smile, everytime!!! read more

The best jeweler!!! So nice and also such an artist. He has done so many pieces for me including revising this family heirloom. Take expensive and costume to him and see his selection. So grateful!! read more

Burbank VIP Jewelers - Family 1950s ring was revised. Love it. - Jewelry Near Me - Burbank, California

I stopped by to have a repair done to a bracelet due to a botched job by a previous "jeweler." The craftsmanship is perfect. The bracelet looks amazing and charged me a better price than I was quoted elsewhere. Additionally, he authenticated a 14k chain for me free of charge. This is a great business and I will surely be back. read more

Friendly, kind & fast service! Came in to fix my watch band & he was very helpful! Would definitely recommend this jeweler! read more

Jack is a very special man. He is very courteous, knowledgeable and honest. I have referred several of my friends to him and they have all been more than satisfied with his work. read more

Jack is very honest and goes way above and beyond to make you happy. My bracelet is fabulous and its thanks to his patience and suggestions and beautiful workmanship. So appreciate everything Jack. Plus he loves my dog. read more

DONT LET HIM OUT OF YOUR SIGHT! I walked in to ask about getting a ring with sentimental value re-plated with gold where it is starting to wear off. He took it from my hand, then the phone rang and he went into the back, I assumed to answer it. The next minute I hear this grinding sound and I shout for him to stop - he had already started grinding off the gold that was still on the ring!! He then came out and told me that he wouldn't even re-plate it, that I should make the decision to just remove it all. That is NOT what I wanted, but he took it upon himself to start destroying it before even finishing the consultation! read more

I had some gold, silver and gems to sell, and decided to try Burbank VIP based on many of the reviews here. Jack was kind and honest, and I left with cash in hand (much more than I was expecting!). Even though he was paying me, he still completed a minor repair on another piece of jewelry I brought in free of charge! I can highly recommend him and will be back. read more

I truly recommend this place! Jack provided me with the BEST customer service. I went in to get my diamond engagement ring repaired. Jack did an amazing job!! he even polished my ring and made it look like new!! The turn around was fast, and the price was more than fair. I am so happy I stumbled upon this hidden gem!! read more

I got my ring fixed and was really fast and great service. I highly recommend going here he is very knowledgeable, kind, and reasonable.

Needed a new battery for my fossil watch. I didn't want to go to fossil; last time i went to fossil to get the battery replaced, the worker squished the gasket and i didn't notice until a day or two later that the gasket was sticking out. I ended up having to go back to the store to get it fixed (remember this). I've seen this store in the plaza while getting subway and decided to check it out. I came in on a sat afternoon and Jack was there to help me. He literally changed the battery in a minute. He showed me that there was some sort of grease on the watch back and wasn't sure why it was in there and told me that he'd clean it out (it was nice of him to be up front with me). He replaced the battery and handed me the watch. At that point i remembered the gasket experience from the fossil store and asked if the gasket was ok. He told me he didn't see one when he had the watch open. I said..."oh... really?" He said he was pretty sure. Then he brought his tools from the back of the store to the front so that he could open it and show me. We took a second look and low and behold there wasn't one. Im assuming the worker at the fossil store messed the gasket up last time and decided to just take it out and tell me it was fixed (they worked on the watch in the back). Well i asked if he had gaskets here and he put one in for me for no extra charge. Had a good experience at vip jewelers, I'd come back here. TLDR: Jacks a good dude, nice store. I'd come back. read more

Came in here to appraise a few pieces and left a little richer; in cash and in experience. Jack is very knowledgeable, and doesn't mind taking the time to help his customers understand more about the jewelry industry. Beautiful selection of jewelry here, even though I came to appraise I couldn't help leaving without something for my other half. Whether you need quality prices, a better understanding of the market, or just want to free spend on some beautiful jewelry, Burbank VIP Jewelers is the place to go. Thanks again, Jack! read more

The best jeweler in LA ! Very fair and reasonable. I've been coming to jack since 2016 he is amazing. Always repairs and cleans my jewelry and gets the job done so quick! 10/10 recommend read more

I had a few rings that I recently inherited that I needed enlarged. These rings were all really different aesthetically and are vintage and valuable - both financially and sentimentally. I brought 4 rings to him and he immediately told me that he couldn't do two of them (one was a harem ring that was super complex and the other was a rounded stone). The two he enlarged for me turned out AMAZING. It's a super thick 1" gold band with diamonds all around it and it was my mom's from the 50s. I love this ring. He was able to cut it, fill it in with 14kt gold and make it look seamless. I was amazed and impressed with the quality of the work. The other was my engagement ring which he enlarged using white gold and made the prongs around the diamond stronger and more secure. Again, very impressed. Trustworthy and super quality work. read more

I've had great experiences at VIP Jewelers! I've been there on 2 occasions and both times I found the owner to be kind, helpful and conscientious. I brought in my engagement ring to see if he could straighten the band which had become a little bent. He took a careful look at my precious ring and brought out a tool from the back to straighten it. He did the work in front of me so I could watch what he was doing with confidence. He also helpfully explained the difference between platinum and white gold to help me better understand how soft each metal is! I am a satisfied customer and would recommend VIP Jewelers to anyone looking for solid work and good customer service! read more

Went there for a quick batter replacement on my wristwatch. Fast, friendly, and inexpensive. Would recommend.

I don't know much about jewelry, and needed to find a place to resize my engagement ring. I was kind of nervous about it because I didn't know what it would cost, if it would be the same material and quality, or how long it would take... Jack is the business owner and he made me feel completely confident in his abilities. He is fully equipped on site, offered to have my ring finished the same day, and when I said I was nervous about a smaller stone being damaged or falling out he explained to me the process and that he would tighten the settings after cleaning them. The ring looks incredibly brilliant now! I thought it was clean before, but now it is much more reflective! The band is seamless where he resized it of course and this was an amazing experience. He's a very honest and reputable jeweler! read more

Burbank VIP Jewelers - Jewelry Near Me - Burbank, California

This place is the BEST! I always take my watches here to change the batteries. Jack is awesome, honest, quick and the most reasonably priced shop. Thank you Jack. read more

Thanks for the fast speedy service. They were fast friendly and reasonably priced. Highly recommend A+++ service

I had them replace my Omega watch battery. Three days later, my watch stopped working again. I just took it to another place to have the battery replaced, thinking that they just put a defective battery in there and I didn't want to go back to the same place. Come to find out, apparently when these folks were replacing the battery, they broke the arm that holds the battery in place. Who knows how much it will cost to be repaired. I do not recommend. read more

Came in to resize a ring which came out great. The owner was very honest with me when I asked about refinishing another ring in gold as he did not recommend it due to the style of the ring. I appreciated it as he could have easily told me yes to make money. Will definitely be returning here for all other jewelry fixings! read more