Took in an 01 cherokee with noises in the front end I pre diagnosed as atleast a bad steering gear…read more Bought jeep in PHX drove to visit friend in the Mabank area before heading home to Indiana. Called Tuesday set up Wednesday appointment 8:00am. I told them "I think it has a bad steering gear and maybe some other stuff maybe some linkages or something". They said "alright we'll have to do a diagnostic then still". They do a diagnostic and agree steering gear is bad but nothing else is gonna need an aligment too extra $60 no biggie. I bring them down a new one within an hour of them calling so about 11:00(had ordered some parts in PHX preemptively didn't want to wait). Asked if they thought they'd have it done that day said "maybe well we got lunch yet today". Anyway leave it with them get a call around 4 saying "it won't be today probably 10-11:00 tomorrow". Called at 11:00 next day not ready. Called at 2:00 not ready but they said "it's done as soon as a tech can get it an alignment. I said "so I'll be down at 3:00?". They said "yeah if we can get a tech on it". Anyway I show up slightly after 3:00 it's ready I'm like "cool" still got 14hr of driving still. Pay the $400 and change. Main noise is gone but still has a noticeable noise and sloppiness in front. Also they ripped my floor mat hook out of the carpet. The check sheet of alignment had the same red zone as before but I don't align cars so take that as you will. So anyway I take off and drive to MO. Stop about every 2 to 3hrs on the way. Feeling front wheel bearings and diff cover. First stop diff cover was warm stopped at TSC grabbed 3/8 square drive open it up took a good bit of gear lube and obvious sign rear main seal had failed. Right front bearing seemed warmer than left. Second stop diffs cool other than throwing a little fluid right bearing is hot and left is definitely warm. Continue this next day too get home. Both wheel bearings definitely bad and a bad rear seal on front differential. Summary wouldn't recommend if you're on a time crunch or for a sole opinion on mechanical issues. Price was kinda high too.

Needed a tire repaired and the folks at Burnett got it repaired super quick even though I was a…read morewalk-in without an appointment. They got me up and running in no time. Highly recommended!!!

I was thinking of getting a new truck until Diamond Detail made mine look new. I was AMAZED! Highly…read morerecommend!!!

My car is a 2002 honda and I bought it last year and it was pretty nasty condition then. I did my…read morebest to clean it up, but I didnt have the right tools or cleaners the car needed to look nice again. Lysol and determination wasnt even cutting it. The shampoo vacs at the car wash are a huge pain and never work long enough. I wish I had called these guys the day I bought the vehicle. They brought my car back and it literally looked like a new vehicle. Picked up at my place and dropped back off. I couldn't believe how well they restored it, it looks fantastic! Great deals, amazing detail work, and good customer service. Was worth every penny.

Friendly service, great tire work and a good experience over all. Would definitely recommendread more

Extremely great customer service here, the kind that- as soon as you pull up, you're greeted with a…read moresmile and direction. I was turned away at two places before I ended up here for a tire replacement. If I could rate 10 stars, I would.

We have been using Goggans Tire Service for over 20 years. The are very personal as well as…read morehelpful. Most importantly, they will offer the best solution available. Rather it be a new tire, a used tire or a simple plug-- they will take care of you at a minimal price. Most often, you can be in and out in less than 15 minutes. Thank you Goggans Tire (Mike, Hal, Gary, etc) for your loyalty and personal service. You guys are the best!

This place always saves the day when tire problems come along. They work on all cars trucks plus…read moreatv ,trailers and tractor tires too. Got four brand new Cooper tires for my 4runner and was giving rebate form for 75 dollar visa gift card some special promo they were doing. I mailed it out and receive my card in mail 6 weeks later. They do fast work and get you back on the road. Recommend

Service department recommended oil, transmission, break fluid, and coolant changes on top of $450…read morediagnosis charge for over $1200 without fixing the problem I even came in for. None of those needed servicing and diagnosis over $450 is insane. Accusations were made and they were very unhelpful. Will never return.

Tire Damage and Service Dispute After the first service was…read morecompleted and I returned to collect my truck, I was informed that one of the tires had two noticeable gashes. I was told that replacing the damaged tire would cost me more than $300, which essentially negated the savings from the complimentary service. I questioned the service manager about how he could be certain that the tire damage did not occur while the truck was still being used as a demonstrator, or perhaps during transportation, offloading, or while being moved on or off the service rack by a technician. There are numerous possibilities for when the damage could have happened prior to my purchase. However, the service manager could not provide any evidence to support his claim and that I was responsible for the damage. Despite this, he assured me that the gash was my responsibility and that I would have to pay for the replacement tire. When I again asked if it was possible the damage happened before I took delivery of the truck, he admitted he could not prove otherwise but insisted that I was still responsible for the replacement. Lack of Support and Final Decision Since I purchased the truck, it has seen minimal use and has never left paved roads. Given this, I am unable to determine how the tire could have been damaged during my ownership. Nevertheless, Hall's Chevrolet refused to warrant the tire or absorb any part of the replacement cost. As a result of this experience, I have decided that this will be both my first and LAST purchase or service visit at Hall's Chevrolet in Canton, Texas. Money over customer satisfaction here The lack of accountability and unwillingness to address customer concerns was disappointing, especially considering the reputation I expected from a dealership like Hall's Chevrolet. I believe that customer service should extend beyond simply performing routine maintenance and should include standing behind both the vehicles and the work provided. This situation has left me feeling undervalued as a customer, and I sincerely hope that others will be cautious when considering their own purchase or service decisions at this location.

We had to make an appointment 2 weeks in advance to have a check engine light diagnosis & an oil…read morechange. HOURS pass, no call from Boyd's. We call & call...only goes to voice mail....voice mail is full (tells you we're not the only customers trying to find out WTH is going on) Long story short...7 hours after we dropped off our car & 6 unanswered calls later, we paid $135 for an oil change & a print out that the left rear tire pressure was low. Best wishes to you and any other customer you choose to rip off... I just thought Clay Cooley was a shister..then along came Boyd's to prove Clay Cooley was more "honest"...

My car had a noise that both Vandergriff and Christian Brothers acknowledged but could not identify…read moreto fix. I brought my car to Boyd Automotive based on a friend recommendation. Jordan identified and fixed the issue quickly. He also took time to explain the issue to me and print out a bulletin that I could have for future reference. These guys were great to work with!

I was "lucky"enough to have my brand new Honda Accord severely damaged in one of the worst hail…read morestorms in recent memory. My insurance company provided a list of several "chain" body shops in the area. Due to the sheer volume of cars damaged by the storm, these shops weren't even putting people on a waiting list. My father-in-law has been a loyal customer of Williams for many years, and he recommend that I at least call them. They were extremely helpful and were able to get my car in immediately. They handled everything, including getting the damage reappraised after Farmers initially cut a check for less that 1/4 of the actual repair costs. All of that was great, but the finished product is why I'm writing this review. The work was literally flawless. My car looked as good as it did the day a drove it off the lot with 6 miles. The interior was clean and there no signs anyone else had been in the vehicle. From start to finish the experience was excellent. The customer service and craftsmanship are both 5+/5. A few weeks after I got my car back, it was damaged again, although less severely, in another hailstorm. I bringing my car right back to Williams next week without a second thought.

My husband's truck was towed to this facility and I was given the wrong information about…read moreretrieving it. Which lead to it being there longer and accumulating additional fees. The man that helped us today Bill confirmed that he heard the other man Frank give us the wrong info but no one chose to call back and correct their mistake, which in my opinion is bad customer service. So we felt like we should have been charged the price we were quoted and not the additional fees and we voiced that. Bill dismissed what we were saying and got really flip about it and said the only way we would get the truck is if we stopped talking about it! Then he told my husband to shut the fuck up after he proceeded to voice the fact he was not happy with the mistake...that is UNACCEPTABLE!! I tried to get the owners information to report him but he stated that info could not be given out I even called back to ask for a manager and was told there was no manager I could speak to! I don't no if Evelyn and Wayne Williams know that thier employees are rude to customers or not but they definitely need to be made aware and I'm going to make it my business to inform them! However I would like to give a shoutout to another employee who also happens to be named Bill for being understanding and kind and very apologetic for the rudeness that we encountered. I see he understands that he works with a very racist and bigoted man I hope he does retire soon so no one else has to encounter him!!

LADIES BEWARE! Needed oil change, my husband attempted but couldn't get drain plug out. They…read morecouldn't get it out either. I was sent to muffler shop who couldnt either. I spoke with oil place boss, Joe, who refused to pay to replace bottom oil pan which is only way to even change oil now. It was 30,000 mi since theyd changed oil, which again we tried unsuccessfully several times over a one year period so i was talked to by Joe likee an idiot. Yes we shouldve taken sooner but he wouldnt even consider that his guys caused problem to begin with. So, now my husband will be going up there to try & resolve issue. I will share my problem to anyone mentioning having work done here. I will update review if resolved but will not be going back here. Ladies if using this place save yourself some time & have a man bring your vehicle for service or dont use them at all.​

Very honest shop. My wife got her brakes replaced here and it was a good experience.read more