LADIES BEWARE! Needed oil change, my husband attempted but couldn't get drain plug out. They…read morecouldn't get it out either. I was sent to muffler shop who couldnt either. I spoke with oil place boss, Joe, who refused to pay to replace bottom oil pan which is only way to even change oil now. It was 30,000 mi since theyd changed oil, which again we tried unsuccessfully several times over a one year period so i was talked to by Joe likee an idiot. Yes we shouldve taken sooner but he wouldnt even consider that his guys caused problem to begin with. So, now my husband will be going up there to try & resolve issue. I will share my problem to anyone mentioning having work done here. I will update review if resolved but will not be going back here. Ladies if using this place save yourself some time & have a man bring your vehicle for service or dont use them at all.​

Very honest shop. My wife got her brakes replaced here and it was a good experience.read more

We were driving from Texarkana to Austin this morning and a tires started to go flat. Pulled up to…read moreBurnett Family Tire & Auto and had a wonderful experience! Friendly, fast, and nice place with great coffee. Thanks so much!!

Took my car in Friday April 4th to have tire checked out after it lost 12 pounds over night. Guys…read morewere very professional and got me in right away. However severe weather had come in and did that play into them rushing their analysis. They came out told me they found nothing and they believed car would be safe to tow on Monday. We got 180 miles outside of Canton when tire blew. Please know that people put their safety in your hands and your job should be more thorough. Did storm play into quality of service received or is this common practice?

Service department recommended oil, transmission, break fluid, and coolant changes on top of $450…read morediagnosis charge for over $1200 without fixing the problem I even came in for. None of those needed servicing and diagnosis over $450 is insane. Accusations were made and they were very unhelpful. Will never return.

Tire Damage and Service Dispute After the first service was…read morecompleted and I returned to collect my truck, I was informed that one of the tires had two noticeable gashes. I was told that replacing the damaged tire would cost me more than $300, which essentially negated the savings from the complimentary service. I questioned the service manager about how he could be certain that the tire damage did not occur while the truck was still being used as a demonstrator, or perhaps during transportation, offloading, or while being moved on or off the service rack by a technician. There are numerous possibilities for when the damage could have happened prior to my purchase. However, the service manager could not provide any evidence to support his claim and that I was responsible for the damage. Despite this, he assured me that the gash was my responsibility and that I would have to pay for the replacement tire. When I again asked if it was possible the damage happened before I took delivery of the truck, he admitted he could not prove otherwise but insisted that I was still responsible for the replacement. Lack of Support and Final Decision Since I purchased the truck, it has seen minimal use and has never left paved roads. Given this, I am unable to determine how the tire could have been damaged during my ownership. Nevertheless, Hall's Chevrolet refused to warrant the tire or absorb any part of the replacement cost. As a result of this experience, I have decided that this will be both my first and LAST purchase or service visit at Hall's Chevrolet in Canton, Texas. Money over customer satisfaction here The lack of accountability and unwillingness to address customer concerns was disappointing, especially considering the reputation I expected from a dealership like Hall's Chevrolet. I believe that customer service should extend beyond simply performing routine maintenance and should include standing behind both the vehicles and the work provided. This situation has left me feeling undervalued as a customer, and I sincerely hope that others will be cautious when considering their own purchase or service decisions at this location.

Took my car in to have the brakes changed, oil changed and transmission fluid changed. I couldn't…read morebe more pleased with the service. I highly recommend this place and I will be returning.

I can't say enough good things about the service and expertise of the men that work here. We've had…read moreour four vehicles in here a half dozen times. There's almost always a wait time to get our vehicles serviced but I've never walked away feeling taken advantage of. They charge fairly and always take the time to explain the repairs before doing them. They're definitely my go-to mechanic in this area!

Brought my car to get inspected and they were really quick. The most waiting I did was them to…read morefinish on the couple of cars ahead of me. They have been my go to spot for years. So they must be doin something right. Now the only problem I have is that the workers did not use masks or gloves when working on the vehicle. I mean the guy test drove my car and didn't wear any protective gear. They might wanna make that a rule. Atleast when driving the people's vehicles

I have never been there and they falsified information on my carfax. They stated that I had 130000…read moremiles on my car when it was less than a year old and so now it looks like I rolled mileage back which cost the sale of my car.

These guys are awesome, bring all my vehicles there and nowhere else. Even went over my newly…read morepurchased 2012 ram 2500 and gave me some pointers on owning a used diesel. The culture here is old school. Look forward to my next oil change

I cannot say enough about the service from here. Reggie is the man for great customer service…read more Always fast and friendly. I have been going here for thr past 13years and will continue to drive the hour to get here because of their service and Reggie.

Don't even go to Firestone they'll break your bank and make you wait longer. Ask for Alex and he'll…read moreget you right !

If you are a woman, do not go to this shop alone. They will harass you, and do everything they can…read moreto take advantage of you in the process. They will try to force you into buying unnecessary services, gouge the prices on normal services, and then not complete the services you came to them for. Steer clear.

I've taken several of my cars there over the years and they've always been outstanding. They even…read morerebuilt the transmission in my wife's 1973 International Harvester Scout II! Their prices are really reasonable and they're very honest. I highly recommend them.

If I could give this place zero stars, I would. Woods Transmission & General Repair is hands-down…read morethe most unprofessional, disorganized, and downright shady shop I've ever dealt with. They will waste your time, your money, and your patience. The staff acts like they're doing you a favor just by acknowledging you, when in reality they can't be bothered to lift a finger unless it's to run your card. My "repair" took weeks longer than promised, cost way more than quoted, and the car came back with NEW problems it didn't have before. When I pointed this out, they shrugged it off and tried to upsell me on even more repairs. The shop itself is a mess--looks like no one there has cared in years. Phones go unanswered, no one knows what's going on, and accountability is nonexistent. I wouldn't trust these people to check tire pressure, let alone touch a transmission. Save yourself the headache. Go literally anywhere else. Hopefully this shop can serve the city better when it gets turned into a parking lot.