I initially contacted Tyndall Septic Services in Brewster, NY since they had good reviews on the…read moreinternet but they were backed up for 2 months. So I contacted Eastern States Septic Co in regards to my sewer system not working. They were available. (Maybe this was a sign from above.) They had serviced my sewer system four months ago to fix a float switch and reset alarm ($150 charge) and empty the tank ($325 charge) - $510 bill with tax. I spoke to Ritchie and was disappointed that I needed his service again. Since he did not like my attitude, he hung up on me. I called him back since I needed some body and they were local. He knew very little about the system even though he had serviced it four months ago. So I found the invoice of the plumber who installed the pump 14 months ago and told him that a Liberty 50E pump was installed. He said that these are pumps sold at the Home Depot stores and any respectable plumber would not have installed such a pump. In the meantime, he only installs Goulds pumps which he claims are much better. Curious, I decided to investigate this Liberty pump. I called Best Plumbing in Westchester County. They only sell Zoeller and Liberty pumps to plumbers and Liberty is a popular brand with them. I emailed another plumbing distributor. They sell Goulds and Liberty pumps. They claim that they are both made in the USA and are both good but the Liberty is less expensive. Finally, at the link below, Liberty is listed as a top rated pump. In conclusion, I feel that Eastern States Septic just wants to sell a more expensive pump to make more money. https://www.sumppumpsdirect.com/stories/726-Top-Rated-and-Best-Selling-Sewage-Pumps.html Ritchie finally agreed to service my sewer system. He pumped out the tank for a $325 charge and found that the pump was disconnected from the outtake pipe. He charged $150 to reconnect it which I thought was expensive. I asked him if the plumber who initially installed it did not connect it correctly. He never answered me. I also asked him if the tank could have been emptied by connecting a pump to the outtake pipe, thus saving $325. He never answered me. I called a local plumber after their work was completed and he stated that he would have put a pump into the tank and connected a hose to the outlet pipe in order to empty the tank thus saving me a $325 charge. In conclusion, Eastern State Septic completed the job (time will how well they completed their work) but both jobs could have been done for at least $650 less ($325 charge to empty the tank.) In conclusion, they are not looking out for the best interest of their customer. Their interest is to maximize revenue for their firm at the expense of the customer. By the way, I found the Westchester County Licensed Septic Collectors list after their work was completed. It seems that there are several options. https://health.westchestergov.com/images/stories/realty/septic/SepticContractorsDec2018.pdf https://health.westchestergov.com/images/stories/realty/septic/SepticCollectorsDec2018.pdf

I've been using this company for 10+ years to pump my septic and have always had excellent service…read more Richie is a great guy and I enjoy all the poo-poo puns we exchange when he comes around. I don't quite understand the negative review above, sounds like the guy was more concerned with saving every possible penny than getting reliable service, which Richie provides. No BS!

Precision Excavating repaired our septic system in 2021 and we were extremely impressed with all…read moreaspects of the work they did. We did extensive research before selecting a contractor because it was an expensive project that we felt we couldn't afford to get wrong. Precision stood out from the other companies because of their attention to detail and fair pricing. After a phone discussion with April and visit from Phil a few days later, we were furnished with a quote that was much more detailed than any of the other contractors we spoke with. The excavation work and repair was performed over a three day period by Phil and Andrew. They were able to skillfully repair our system using high quality materials, and insured that zero damage was done to the surrounding areas of our property. April filed all the necessary paperwork with the county. Since the repair was completed the system has worked as designed, which was a great relief to us.

Precision Excavating replaced our septic system a few years ago. We had put it off for years…read morefearing the cost and the paperwork, as our house is older, on a hill and had several other complications due to age and location. They were amazing. First of all, the price was less than half of what we had thought. They completed all work for the permitting and completed all of the approvals. The project was on time, work was tidy and it works! The project came in under budget. Our kids can play on the lawn again. We were happy with the whole process. It was a wonderful experience!

I recently hired HP Barnes, Inc. to re-do our septic fields and am very pleased. Ted Barnes was one…read moreof the few people who responded immediately to my request, came out the same day, gave a comprehensive estimate of the cost and timing, plus he adhered to his original estimate to the penny. The work was done very professionally, within the time frame we were given and he was very pleasant to work with. I highly recommend him!

I have been looking to buy a home for the past year. We've gotten familiar with septic sytems given…read morethe areas that we are looking in as they are standard. A home we've recently considered was listed as a cesspool, which we were less familiar with and a little worried about. We hired Barnes to help us undertstand what we were getting in to. Blake and Luke Barnes, of HP Barnes, came to the home and very patiently explianed the myriad of systems to us and what could come up later. Their knowledge and professionalism was well beyond my expectations. In the end, they discovered it was indeed a septic system with a field and not a cesspool, but given the construction type, they explained how it could have been easily mistaken. The point... I would not call anyone else for help with septic/sewer in the area they service. AND a local family business too!

This guy was the best! Courteous, friendly, and skilled. He not only fixed my toilet--he replaced…read moresome of the older parts that would've given me problems in the very near future. He worked in tandem with a septic company I had to hire, and called to check in on how things were working out. A real gem. There's not enough good I can say about him

Anthony, the owner of Little Plumber responds quickly, does a thorough job, cleans up, and gives a…read morevery fair quote. I have been a customer for almost 15 years now. He has never let us down. I am writing this as my hot water heater just went kaput and Anthony responded immediately, came to us after he worked a full day elsewhere two days in a row order to get our old hot water heater out and the new one in. I wish even one of the other contractors I have used could be even half as good. He is literally the only one that has never let us down..

Please stay away from this business. They came to my property to do a regular pump of the septic…read moreand typically professionals come with a map so they know the placement of the septic tank. They had no idea and literally dug up most of the front yard then they couldn't open one of the sides. Luckily I was home and went out there to ask them to stop digging the yard and they told me that my septic was damaged. The young man who I assume is one of the sons started screaming profanities at me and I asked them to leave. I had another company come out to figure out what the damage was and there was no damage. They try to scare you especially if you are a female so you pay them money to fix issues that are not broken. Very sketchy business and if you notice they are one of the few that do not have an actual website that you can review. Customers beware! There are lots of other local companies to choose from.

This company installed a new septic at our home in 2012 and they continue to service it for us…read more They will always have our business! They are prompt, professional and thorough. They simply get the job done right. Scheduling is handled with ease and we were able to get a same day appointment.

This company cannot be trusted. They make errors that required multiple "service calls" that you…read morepay for! They were sent out to our house for 2 extremely basic jobs. First to winterize an outdoor kitchen area in the fall, and second to de-winterize the same area in the spring. Both required a second "service call" at my expense because they missed a leak. On the de-winterization job, their recommendation to fix the leak was to cut away the stainless steel below our sink (photo attached). I'm glad they were not capable enough to do the work because the person we hired to fix it, laughed at this recommendation. It was fixed in 20 min without any cutting!!! When asked to remove the charge for their second "service call" to diagnose the problem that I found, they refused. Stay away!!!

We had excellent service from CJ's! Needed a new water line put in for our fridge - they showed up…read moreon time and were done within an hour. Will definitely use them again should we have the need.

The work that was done was good but the owner, David, made promises he could not keep. He promised…read morevinyl cornerposts of a specific color and this is stated in his signed contract. After the rest of the siding was delivered to my home and they were about 25% done with the siding he informed me that the vinyl cornerposts were not available to him in the contracted color. As a result alternative materials had to be used which I did not want. Also he promised to show up on more than one occasion and he did not. Damage was done to my driveway from the container, a cable repairman had to be called because of the damage done by the installers and an air conditioner repairman had to be called because the installer put a tarp over it during the removal of the old shingles and it shut down and had to be reset by a technician. Also a rain sensor which wirelessly controlled the underground sprinklers was removed and thrown away even though it was shown to David before the job started and instructed that it must be reinstalled for the system to function properly. There were other more minor issues too. All of these expenses, I was told are my responsibility but you should be aware of the ancillary costs involved with the job due to damages done. Finally,because I did not pay the final installment until the following business day after completion, (I kept getting conflicting stories on when the job would be completed) the owner, David got quite nasty. He basically flipped out and acted in a manner that could not allow me to recommend his company.

Excellent experience from start to finish! If you're looking for someone who is professional,…read moreknowledgeable, reliable, and takes pride in doing the job right, I wouldn't hesitate to recommend him. The installation of our new water heater was done with great attention to detail, and the quality of the work was outstanding. Most impressive was the commitment to customer satisfaction. When we had a concern after the installation, Russell came back promptly to resolve it and made sure everything was working properly. It's clear he stands behind his work and genuinely cares about his customers.

I need to update my previous review. The owner called me and wanted to understand the situation. I…read moretold her everything that happened. She apologized and refunded me my money..we are also having them complete the gas conversation. Wonderful customer service!