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    RG Yacht Solutions

    5.0 (1 review)
    Open 7:30 am - 5:00 pm

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    2 years ago

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    Florida Tube Amp

    Florida Tube Amp

    3.0
    (4 reviews)

    I took my signal processors in for a full service to clean and deoxidize all the I/O ports, and…read morereplace a faulty back-lit LCD screen. Six weeks later, picked them up, get home to find the 2 row 16 digit LCD screen was not fixed and not one single I/O port were cleaned, scratch brushed, deoxidized or lubricated. A second processor dropped off the same day with a failing PSU that had a loud hum and needed repairs as well. It came back still humming, opened up the case to the processor and a very small amount of cob webs where around the PSU indicating nobody even opened it up to service it, but yet they claimed it took 2.5 hours to fix. The third processor, lol, claimed he didn't have service documentation to fix faulty ram, so nothing was done to it. I took three processors in for repairs and six weeks later, all three came back no better than before. To top if off, they scratched up the face plate on one processor trying to take it apart. Do not fall for the Google Reviews, half are not vetted genuine reviews. Avoid this home based company at all costs. 10/02/2025 EDIT: Ya see folks? He didn't address the incompetent service. Just out to convince you he's the good guy after taking 6 weeks and giving him $500 in cash to give me back still broken processors and services that were never rendered. The truth is, none of this took place "on-line", it was in text and he blocked me after I said I would have to seek council for advice after being ripped off. He's played this exact thing out with other customers when they said they would have to take it small claims. He blocked them as well and did the same stunt with them. In fact there is a review on this very site from a Will M. over a year ago that shows his propensity for bad service and this is exactly what happened to me. Beware!!!

    Russ and his team at FTA are great! Outstanding service and great prices! They have repaired and…read morerestored many of my modern and vintage electronic audio devices. Glad to have them nearby!

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    2.6
    (5 reviews)

    Avoid uBreakiFix in Port St. Lucie. I brought my 2017 MacBook Pro in for a simple battery…read morereplacement. The laptop worked perfectly fine other than needing a new battery. When they opened it, they insisted on completely disassembling it to clean the dust out of it. They called me the same day telling me the laptop trackpad and keyboard will not respond and I need a new motherboard. They said that they will continue to diagnose. I did not hear from them for two weeks. I called them back up and they said it can take 3 to 4 weeks do a computer repair. After another week, I sent an email to their customer relations/support. I received no response. I called after six weeks. They said that the last update on this repair was 3 weeks ago --- that is when I called them 3 weeks before. After six weeks total, I had enough. I went in and picked up the ruined laptop. They kept it for SIX WEEKS, broke my internal keyboard and trackpad, and told me the motherboard needed to be replaced. Upon picking it up and testing it myself, the motherboard works fine--their technicians just failed to plug the internal keyboard/trackpad data cables back in or damaged the cables so they couldn't be plugged backed in. If I use an external keyboard and mouse, the laptop will work. They charged me $65.47 upfront, stripped my laptop of its portability, and wanted to replace an expensive part that had nothing to do with the problem they caused by their bad workmanship. Scottie was the one who worked on it. Avoid ubreakifix. The company should be renamed, customerbringsinforserviceibreak.

    Overpromise, underdeliver, and scammity scam scam. LONG…read morereview warning. I needed the charge ports replaced on my laptop (a Lenovo Thinkbook which I use for employment). That's what I told them when I brought it in, and when I called before I went. I was initially told, both on the phone and in person, that the laptop repair I asked for would take 2-3 weeks. He said they would clean my keyboard and screen as a matter of routine. After I paid the diagnostic fee (even though I didn't need a diagnostic, I wanted the charge ports replaced, period, but I looked at it as a deposit) he didn't want to give me a paper receipt, but I insisted. Turns out, the *receipt* says 3-4 weeks. Surprise! Then, they had to send it away to a place called "U Rock" (because some lady there "did not do micro-soldering right now" for reasons unspecified), and URock is not available physically or by phone or email to the customers. It's apparently not available by phone to the staff at UBreakIFix, either. I waited nine days, no call no text no email: no estimate. I called. Same guy who gave me the bad timeline says they've got limited notes from "URock" but the new part is on order and to call again "Monday." I called Monday. Still nothing (still same guy): no diagnostic notes, no estimate, no timeline. He said he'd call me the following day at 5pm. No call. I called *them* at 5.40pm; the notes were still very sketchy and could have applied to a part test, could have applied to a repair, and could have applied to the machine as it was when I brought it in. Still no estimate. At this point they've had it 14 days. I ask about the timeline. Was told "well, it does say 3-4 weeks." Okay, but even though that's a week longer than I was originally told, I certainly never imagined it might take them up to a month just to get me an estimate! That was a Tuesday. No contact from them at all during the rest of the week. I called on Friday. Got a different guy, who was able, eventually, to track down the ID number of my ticket, (no explanation about why the ID number they gave me was unusual) and eventually, to follow the shipment back (apparently the tracking number they were given by URock applied to a different carrier than they had said)-- evidently, the "repair" had been done; I NEVER got an estimate or agreed to it, but they wanted $96 more dollars (in cash -- it would have been $98 had I used a card) to give me back my laptop, which they said was ready for pickup that afternoon. Went in at 2pm. Neither the first guy nor the second guy showed up. My laptop was there, they plugged it in for me flat on the desk and it seemed to work but I said at the time I'd have to see how it functioned at home. The young woman who took the remainder of the payment said, when I asked for the part that was replaced, that "URock scraps the old parts." So that was suss right there. We are now 2.5 weeks in, so the original timeline *did* hold, so that's cool I guess. Keyboard and screen were NOT cleaned. I asked the young woman about that and told her who told me that would happen. Her response? "He's not here. He's out on a call. And it's not in the notes." I gather that whatever they say doesn't matter if they're not there when you show up about it. Apparently, it doesn't matter even if they *are* there. Got it home. Plugged it in, put it on my actual lap. Same problem I brought it in for: the primary charge port is fried, and the contact points on the secondary charge port don't hold if you move the machine. People? It's supposed to be *portable.* It's also less than 5 years old. I called. Young woman said "but we tested it while you were here!" smh. And then told me the work was warranted and if I took it to any of their franchises they'd have the notes. Great. :/ I'm looking just EVER so forward to *that* process. As far as I can tell, they charged me $149 without ever giving me an estimate while holding my machine hostage for 2.5 weeks, never once reaching out to me with any updates or diagnostics, and NOT ACTUALLY REPLACING the charge ports I paid them to replace. Do not go here. It was a complete and utter waste of money and time, horrible communication, fraud, and a huge frustration. Awful.

    RG Yacht Solutions - electronicsrepair - Updated August 2026

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