Trevino's Auto Mart has the best customer service I've ever experienced in any type of industry…read more Mario, Ernesto, and Alan are very friendly and helpful. I never felt pressured to buy a vehicle, and they were willing to answer every question I had. I will definitely consider them when purchasing a vehicle. Prices are also very reasonable, and every worker is very honest with their process! Highly recommend!

They had terrible customer service they wouldn't cooperate when I tried asking questions but rather…read moreleft me hanging talking to myself I hope they fix that problem because I was really looking forward to buying a vehicle but now with those workers way of dealing with customers

Great first time buyer!! El tio helped me tremendously recommend too anyone looking a for a great…read moredeal!

Worst customer service I've dealt with. I've been a solid customer and paid off my vehicle in just…read moretwo years. The one time I actually need help--getting a rim repaired through a local third-party shop--I'm denied a loaner simply because the work isn't being done at the dealership. That kind of policy shows exactly how much they value customers once the sale is done. I won't be buying another vehicle from here.

Shady people, don't trust them! I personally caught them in…read moreseveral lies Have proof of all this, damaged vehicles, and do not stand behind it. Very rude in front of other customers. They do not stand behind you after you buy the vehicle. Belittled and embarrassed in the dealership! Upper management is not any better. My personal opinion go somewhere else Trust me, you'll save yourself a lot of heartache

When checking in for our appointment, we were told there was not one and would need to wait our…read moreturn- 1 1/2 hours then 45 minutes for the oil change. I showed her the email appointment notice- date, time, confirmation. She said "that is not a guaranteed appointment, you still wait your turn in line. Appointments allow us to know how many people are planning to come, then we know how many technicians to schedule". There is no need to make an appointment at this business, plan to wait your turn. Boggus is now SAMES Ford with horrible service :(

We bought a 2023 F 150 from Boggus Ford in February. The truck that we wanted had been set aside…read morefor the rental fleet. After some negotiations it was released to the sales fleet for us. And we feel like we got a good deal on our trade in and on the the new one. I highly recommend this dealership.

It seems like customer service is usually dependent on the representative with whom you are…read moredealing. That said, I cannot recommend highly enough Toyota of Pharr and particularly their salesperson, Travis Moss. We bought a used vehicle from them and within 24 hours it had developed some difficulties. Nothing too major, the vehicle ran fine, but it had some electronic issues which really burdened us. We reported this to Mr. Moss and he did not hesitate in asking us to bring it in to let them look at it. It was an intermittent problem and I was totally prepared for them to tell me that it was a used vehicle and basically, too bad. However, they really went to the mat to diagnose the problem and try to fix it. They even sent my vehicle to the dealership that dealt with the brand we had purchased to get it fixed. In the meantime they offered us a loaner vehicle since our car was our only form of transportation. At the end of all this, the vehicle was absolutely fixed and the customer service was second to none. If you are considering a new or used Toyota, I would highly encourage you to go to Toyota of Pharr and seek out Mr. Travis Moss. This could have been a nightmare but it was absolutely a very positive experience. Thank you, Travis!! Thank you, Toyota of Pharr!!!

Jose Teran should not be working with customers. He talks down to you, and has an attitude when…read moreTHEIR employees mess up. Went in for free scheduled maintenance and ended up with a $300 invoice. Then Jose talked to us like we were trying to swindle them. Horrible service. They dont answer the phone all day and when they do, they dont know what is going on.

Experience going is person is exceptional. Trying to get in contact with someone for a simple…read morequestion is near to impossible. Seems as if no one wants to pick up the phone and answer a simple question. Was told to hold on the line while the person i was trying to speak with got to me. Then they told me she was joining the call. After she disconnected and the call hung up. Called back numerous of times and no one seems to want to answer the phone.

As someone who is a representative for this community, I'm embarrassed by this business. This is a…read moreterrible car servicing place. Their sense of work ethic is bad. I made an appointment for several services. When I asked about servicing the transmission, the employee says "we can do it or if you're having problems, you can bring it in later." The point of being there is to not have issues in the first place. They then did it again. When I asked about them checking my car battery which is free, the female employee says "we only do it if you ask and even if we do, it's not a test. It's just a test for if it's good or bad. If your car isn't starting, bring it in to us." I think that's kind of the point of why I was asking. I'm not really into my car not starting. They never offered to check the battery and they only did the transmission only after I insisted. Overall, they see you as another transaction. That was evident when nobody went over what was done to my car until I asked. They were just going to take my money and send me on my way. They don't have much of a sense of what it means to serve people or go above and beyond. They follow their manager's orders but unless you're purchasing a car there, it's not really a meaningful experience. In fact, it's terrible despite that U.S. flag on their dealership's logo which now that I think about it, makes sense given the corporate transactional mindset through which they run their business and take their customers' money without a true sense of service. I'd go elsewhere.

Kris was such an awesome person to work with. She told us a price and did just that! She went out…read moreof her way, several times, to make every step for us easiest. I have complete faith in her for any other vehicle experience, with family that is in Texas. Kudos, Kris! You rock and thank you again for helping my mother-in-law!

I think we got took. Got home and saw on tv another dealer had 15,000.00 off all Chevy Silverado…read moretrucks 1.9% financing for 72 months. Ours is 6.9% and no discount