Just started renting through Mill Creek Management the ladies in the office are very helpful…read morethrough the process I highly recommend

The ladies in the office made this rental experience such a smooth process. They were on top of all…read moremy rental paperwork and guided me through everything. I highly recommend Millcreek. Very prompt with maintenance requests as well.

Highly recommended from the first call Joanna answered and she showed us the house we were…read moreinterested in. Very professional and help us every step of the way she answered any question we had in a timely manner. Even checked in with us after move in very pleased with our experience

100/10 stars! I had a unique and slightly complicated moving situation with tons of questions and…read morepersonal worries, and JoAnn Silva has totally put me at ease! She has been the most incredible, hospitable, understanding, sweet, outgoing, helpful, and accommodating person I've ever had the pleasure of dealing with. She's gone above and beyond with answering all 300 of my crazy questions and communicating promptly, compassionately, and professionally. I had originally contacted them for a certain property I saw online and was interested in calling home. They contacted me swiftly and even told me about the other properties they available. I ultimately ended signing for a different one their houses than the one I had originally messaged them about and am so beyond thrilled! Venture Property Management's website/portal platform is also sooo easy and transparent, so it's really nice finally having a living situation where it's easy to see and pay bills. From applying, sending documents, paying the security deposit, and rent, VPM has been amazing every step of the way. JoAnn has made this entire move such a breeze, and I've really been worrying for nothing. I'm in love with my new rental, all thanks to her. She's a ray of sunshine and truly the best in the biz!

Before Chambers Property Management, I honestly felt like I was on my own. I technically had a…read moreproperty manager, but actually getting help was another story. Questions would come up and I'd either get no response or something super vague days later. After a while, I just stopped asking and hoped nothing went wrong, which isn't exactly comforting when real money is involved. Once Chambers took over, that changed pretty quickly. Now when I have a question, I ask it and I get a real answer. Not days later. Not after following up multiple times. Just a normal, timely response like you would expect. It sounds basic, but it made a huge difference. What really stood out to me was how approachable they are. I've asked about lease stuff, tenant situations, random landlord questions, even things I probably should already know. I never felt rushed, brushed off, or made to feel dumb for asking. There were also times I reached out about things that weren't urgent at all or weren't technically their issue yet. They still helped me think it through and gave honest input. That was unexpected and genuinely appreciated. At this point, I don't feel like I'm guessing anymore. I don't feel stuck or unsure every time something small comes up, and that peace of mind alone is worth a lot. Thank you Chambers Property Management!

I live in the bay but own a property in Fresno. My experience with my previous property manager…read morewas a nightmare. Instead of managing and stabilizing my building, I lost money every month and my stress level was out of control. My priors manager's communication was terrible and to make things worse they were also unapologetic and unprofessional. I think the latter may have actually pissed me off more. After my frustrating experience, I spent a lot of time researching for a better property manager. After interviewing Kendra, I decided to switch to Chambers, and the difference has been unimaginable. Kendra and her team have been nothing short of amazing. They are incredibly professional, responsive, and genuinely make me feel valued as a client. Kendra's communication is excellent, she's quick to respond and always keeps me informed. The level of service she provides has given me peace of mind, something I desperately needed. I also appreciate having Chambers PM, specifically Kendra, to serve as a resource. My other properties are in Oakland and Walnut Creek, which is currently out of their service area, so I self-manage those rentals. And any time I have question about landlording or just need a second set of eyes on a tenant application, Kendra is willing to offer her expert advice, even though those properties aren't being managed by Chambers (yet! when/if they come to the Bay, those properties will be managed by Chambers.) My tenants are also much happier now. Kendra doesn't waste any time finding reliable tenants to fill vacancies whenever I may have one and her attention to detail has made property ownership stress-free. I feel very comfortable reaching out to her whenever any issues arise because I know she'll handle them promptly and effectively. The Chambers' team are a wonderful group who are truly engaged with their clients. Kendra's informative, has great communication skills, and goes above and beyond for her customers. She actually cares about her tenants and always answers the phone or calls back right away. If I could give more stars, I would! I highly recommend Kendra and her team to any homeowner looking for a reliable and trustworthy property manager. They have exceeded all my expectations and made a world of difference in managing my property.

I've been renting from Armstrong for almost a year now, and I honestly have nothing but great…read morethings to say. The staff is always friendly, helpful, and genuinely cares about their tenants. They're also very prompt when it comes to maintenance requests. A huge thank you to Taylor and Jesus for being on top of a major maintenance repair that needed immediate attention, especially during this heat with children in the home. Taylor went above and beyond by staying on top of the work order and making sure everything was handled in a timely manner. That level of care and communication doesn't go unnoticed. I truly appreciate everyone at Armstrong for making renting here such a positive experience. Thank you for all that you do!

I have rented a property from Armstrong Property Management on and off for over seven years First…read moreof all the office team are incredible the service they provide is punctual they won't leave you hanging. They will check up on repairs that have been done to the house that you are renting. I would love to add one more thing that the rent was very reasonable especially for the neighborhood that it was in.

Oscar has been absolutely wonderful to work with. He is incredibly attentive, helpful, friendly,…read moreand always willing to go above and beyond the normal scope of what is required of him. He consistently takes the time to answer questions, provide guidance, and make sure everything is handled thoroughly and efficiently. -Rochelle

They suck so bad. They don't fix anything. They don't care about your home once your in it. They…read moreonly want money and wanna keep raising rent for shitty houses that they won't fix.

I hired Visalia Rental Properties to take of my house while I was at the coast, I was told they…read morewould run credit checks and do inspections of my property and have the carpets cleaned due to having new carpet and wood flooring. I also told Whitney I wanted no animals on my property as well. So it wasn't long until the house was rented out, around 4 months later my friend that lived down the street said he saw a dog going inside my house. I got a hold of Whitney at Visalia rental properties and she said it was just a friend visiting and it wasn't their dog. Two years later after they moved out new tenets moved in and they started to complain about urine smell upstairs it got so bad that Visalia rental properties replaced the carpet and then charge me for the bill! Well we live in a small world I have family members that knew the family that was living in my house and they said Whitney said pets were fine and needed a $1600 pet deposit! So Visalia rental properties pocketed the $1600 pet deposit and made me pay for the carpet to be replaced. Also I was getting $1750 for rent and they were charging the tenets $2500 pocketing the rest and still charging me fees! THIS IS THE WORST COMPANY EVER! Beware if you are considering doing business with them they are a very dishonest company!

I have rented a home from this company for over a year now and although they have taken care of…read moresome things there are many flaws. They have been courteous when I call for service however on several occasions it has taken weeks and even over a month to get things taken care of. (Being nice is one thing; actually taking care of what you say is what is important.) They have also been rude on occasion and have not followed through with what they say. For instance, the first winter I lived in the home I called the office late on a Saturday evening when I came home to a very cold home and a heater that was not working. I called the office at which point I was forwarded to someone "on call". I ended up talking to the owner (wife?). When I stated my issue and apologized for calling so late (the call was necessary because I have a wife and small kids and it was cold) she was rude and accusatory. After I confronted her about being rude and suggested that she not answer her phone if she does not want to take care of people she quickly changed her attitude. Furthermore, there is also a lot of miscommunication among the staff. I have called for an issue and then after no response or resolve for a period of time I called again and spoke to a different person who then wants to treat the issue as "new". It seems that this company seems to do the least possible in managing properties and I would not recommend them. Please note: Not all is bad, though. I do live in a nice, clean home. I can't say this about all of their homes though. I happened to be at one of their other rental properties and I wouldn't want my friends and family living there!

If I could give Diana more than 5 stars, I absolutely would! As first-time homebuyers, my husband…read moreand I were nervous about the process and didn't know what to expect, especially since we needed an extremely short closing timeline due to work and because we were coming from out of state. From the very beginning, Diana made the entire experience feel smooth, organized, and stress-free. Diana is incredibly knowledgeable, professional, and truly dedicated to her clients. She took the time to answer every question we had, explained each step of the process, and always made sure we felt informed and confident. Her attention to detail, communication, and commitment to helping us achieve our goal of becoming homeowners were exceptional. One thing that really stood out was how seamlessly Diana worked with our lender. She recommended Jeanne Honley with NewRez to us, and it was clear that Diana and Jeanne's teams had a great working relationship. Their communication, coordination, and teamwork made such a difference throughout the process. They worked together to keep everything moving, especially with our very short closing timeline, and we always felt like we had a strong team advocating for us. Diana also handled challenging situations with the seller's side with professionalism, patience, and confidence. She remained focused on protecting our best interests and navigating every obstacle that came up. Her expertise and negotiation skills gave us peace of mind during what could have been a very stressful time. Buying our first home is a milestone we will always remember, and we are so grateful Diana was the person guiding us through it. She went above and beyond in every way and truly cared about making this experience special for us. If you're looking for a realtor who is knowledgeable, trustworthy, hardworking, and genuinely cares about her clients, we cannot recommend Diana enough. She exceeded all of our expectations, and we will absolutely work with her again in the future!

Diana truly feels like an angel sent to help us. We struggled to sell our house for five months…read morewith our first agent. During that time, we barely had any inquiries, and very few people even came to see the property. Our previous agent told us that the leased solar panels made the house difficult to sell. We held a couple of open houses, but no one showed up, and the stress and frustration from our ongoing expenses really started to weigh on us. We loved our first home and would have happily stayed there forever if we didn't have to relocate for work. Switching to Diana was the best decision we made, and we couldn't be happier that we did. After working with her, our house sold in just two months, and the escrow process was quick and smooth. At first, I expected it would take several more months to sell because we had already been burned by our previous agent and didn't want to get our hopes up again. I still remember how happy I felt the moment she called to congratulate us on the sale. Diana truly was our angel. She is someone any buyer or seller can completely trust and rely on. I look forward to working with her on the purchase of my next home.

DO NOT RENT PROPERTY FROM THIS "Property Management "! The…read morefamily that are the property management are all always unprofessional. They come unannounced, always take the laziest and cheapest way out of assisting their tenants. They can never get things done or communicate and when they do communicate, it's always an excuse. Save your money, and family and look elsewhere.

Does not exist, addresses are fake. No real email or phone numbers. Drove to addresses listed and…read morethere wasn't anything there.

Bill Whitlatch became very rude and condescending when I tried to collect on a past due invoice for…read morework performed on one of the properties that he represented. I found this to be unwarranted as I had been very patient until he was able to collect enough rent from new tenant to be able to pay for our services. He then chose to further disparage me to my brother when he did finally pay the invoice. Just my personal experience with Whitlatch Group.

He was very helpful with getting us our building to rent for our business. The other agent wouldnt…read morespeak to us and he was able to arrange everything easily.

Nothing like getting charged a 700$ pet deposit and still getting charged for cleaning that wasn't…read moreeven needed. The break down for keeping our deposit is a joke, you can tell they just make up things. I kept this home immaculate. Shame on the owners and shame on prime properties. DO NOT RENT FROM THEM. Over two years you came out TWICE. and one of those was to prevent water damage from a leak. You're welcome. Since you kept our deposit, you should probably actually paint the entire home (lots of places missed) AND replace those nasty carpets that I had to RE CLEAN. Because lord knows none of which was done when we moved in. Trust these reviews.

Staff is rude af , didn't even try to help. I had called to get information on a home and even from…read morethe phone call they were rude. Wasted my time to come turn in applications. In person they're even worse. Good luck!