Dr G is an excellent Rheumatologist Dr and there are very few in Knoxville! Just make sure you…read morearrive on time!

Sadly, this specialist office has gone the way of many before it, the patient is an object and no…read morelonger a person. No longer is the patient allowed to be in charge of their healthcare. If you follow the treatment plan they want you to, you will remain in their good graces. They give a little allowance for your own concerns specific to your case, but have very little tolerance to do so. They won't hesitate to make you aware that they are in charge, that you are not, and you have to do what they say. Anyone seeing a rheumatologist is usually suffering from chronic pain or an autoimmune condition causing pain as well as other problems. The individuals that elect to work in this field need to have a tremendous amount of compassion and the ability to listen to the patient. I found this office, the clinical staff and the administrative staff are lacking in this necessary attribute. The worst of them being the doctor. They want to compartmentalize your care and if it's not specific to their "wheelhouse" , then they don't want to touch it nor do they care to even hear about it. But the human body works as one, and sometimes these paths need to cross. They can't handle that and they won't handle that. If you dare push back, they will fire you from their practice and they won't think twice about it. I have no doubt that there are good providers that work under this office, but I have not met them or experienced their quality care. They have lost sight of the goal. I don't know if they're trying to accommodate some mold or some grant requirements but they are running a team of bullies. Now, if you want to fall in line and be a good little robot, then they'll be tickled to death to work with you, but you're not allowed to have an opinion or anything remotely close to one. Do not dare to stand against them! If you need specialized care, do not go here! you will not get it. You will be dismissed! Do not go here if you need compassion and empathy and patience for your circumstance. They will disappoint you! You will be dismissed! It shows that the staff there have spent little to no time dealing with an ill patient, in the midst of a flare, bedside in an inpatient setting. They like their ambulatory, walkie - talkies. not even low maintenance, they like no maintenance. Don't have a crisis. Don't need an immediate response on ANYTHING. They are not urgent care! Nor anywhere close to urgent care! Dont need them because they don't need you and they'll tell you that proudly. You will be DISMISSED! They have a checklist and an order of operations, and they will go by that list and you will as well or they will fire you. You may have clinical documentation of why you won't fit that mold and that you need exemption and exception. They will fire you and YOU WILL BE DISMISSED! It is apparent what they are doing is old fashioned bullying! No one should enter their doors as a new patient without being fully aware of how they are about to be treated. It is inhumane and so opposite of the hypocrite oath. And I will just say shame on WBB for supporting your OFFICE MANAGER who told me I had no rights as a patient! The state of Tennessee would disagree with you! I'll never believe that this office ever looked at my complete medical record and even if they had it, I don't believe for a moment they read it. I don't think they were prepared in this slightest for me to be the exception to the rule and the fact that they have no tolerance for that shows in how I was treated. They will fail you! And FIRE you. They will be offended and leave you in the lurch. It's disgusting but true. Be very careful. Exceptionally careful. I attempted to be open minded ever since my very first appointment. Outside of being told I have "PTSD" and to "see a therapist", that is the most recognition that I got that I might be different from all the others. Saying that didn't change their approach at all. In fact, this doctor seemed annoyed about my affliction and has ever since made me feel like I was doing something wrong.. They don't try to help or do they even attempt to get you help or anything to assist you. But they push, and then they push harder, then even harder for you to make the changes that they want. The doctor rules at this practice!

Love Dr. Bush! He spent a lot of time with me at my first appointment, answered all my questions,…read moreand shared a lot of info.

From the owner: Tennessee Direct Rheumatology specializes in providing personalized care for arthritis and…read moreautoimmunity. Dr. Brett Smith also provides Internal Medicine services, as well as joint injections, osteopathic manipulative treatment and PRP injections.

Dr. Smith used to be my Rheumatologist a few yrs ago. When he left Blount I was devastated. When I…read morewas able to seem at TN Direct Rheumatology I was so happy! He is very caring and takes all the time to listen and get to know you and your family! I can not recommend him enough!

Dr. Brett Smith is unlike most of the other doctors I have worked with. He truly cares about me and…read morecontinuously works to help me. As my rheumatologist, he takes the time to listen and help me with any and all health issues I am having. He even picks up on things that my primary care physician does not. I am pleased that I can now utilize him as my primary care physician. I trust that Dr. Smith has my best interests at heart.

We just had our first baby recently and have loved the care we are getting at KPA! Dr. Maeng at…read moreCross Park Office has been great and took the time to answer all of our questions. Stephanie at the front desk was helpful with scheduling and getting us set up with the patient portal to make accessing our information super easy!

My family has lived in four states within the last decade and have had our fair share of…read morepediatricians. Many are competent with no bedside manner, or vice-versa, but rarely do you find the holy grail combo of both. Every practitioner we have encountered in our sick and well visits have been wonderful-friendly, thorough, informative, and compassionate. Dr. Gilmer caught a medical issue with our 8-year-old that needed to be treated ASAP, which we are so grateful for. Dr. Solomon is very thorough and amazingly sweet and patient with our preschool-aged twins. There is a bit of a wait once you are directed to a room, but thats no big deal to us if a doctor is ensuring that your child is well cared for and you have all of your questions addressed. During COVID times, the waiting room is closed. They have you wait in your car and enter on the left side of the building for well visits and the main entrance for sick visits. You are told what room number to meet them in. Everyone is masked, even after the local mandate has been lifted.

The doctors are very good and professional and treat you as family…read more Dr Justin Cecil is a PA but is very good and can do alot of things that you would think you have to do at a specific place

They have become WAY too busy. Why have a PCP if you can never see them. If you call for a sick…read moreappointment they quote 5 days out. How is that even reasonable? Corporate America has taken over the medical field and it is not in the best interest of the consumer. You feel rushed when you can get an appointment. A huge group like the one at Deane hill/Northshore only has 3 doctors on staff this week. That is extremely poor scheduling and time management. And it's not like you can find any doctor in town that isn't part of a huge corporation anymore.

Knoxville Orthopaedic Clinic has a super team of doctors, nurses and administrations working…read moreovertime to provide my son with a healthy recovery from his injuries. The moment I called to setting up his doctor's appointment, to checking him in to see his orthopaedic was very professional. While we were waiting to be seen we really enjoyed to comfortable chairs, vending machines and the free wifi in the waiting area. The entire staff working at the Knoxville Orthopaedic Clinic was very kind to my 12-year-old son Rain. And doctor Curtis Gaylord MD is truly the best pediatric orthopaedic surgeon specialist on this planet. Doctor Gaylord is one of my son's favorite super hero, who can fix, mend, and repair any injuries or broken bones.

As a long-standing patient at KOC, I have had the privilege of seeing Dr. Ivy, an exceptional hand…read moresurgeon. Regrettably, he retired, and I was referred to a different provider who did not meet my expectations. Several months ago, I scheduled an appointment with the new provider. Everything was proceeding smoothly until I checked in a day before my appointment. To my dismay, I discovered that KOC had switched me back to the provider I had previously expressed dissatisfaction with. Upon contacting KOC, I inquired about the reason for this change. They informed me that I lacked the authority to select my preferred provider. This revelation has shed light on the circumstances leading to Dr. Ivy's retirement. I speculate that it may be attributed to the current operational practices of KOC, which differ significantly from their past methods. KOC's approach to patient care appears to be more dictatorial rather than empowering. By dictating which providers patients can see, KOC may inadvertently impact their health outcomes. Furthermore, the lack of respect shown towards patients' concerns is concerning. I guess I will be flying out of state again to see my doctors. Apparently, they have zero confidence in their patients abilities to make decisions about their own care.

Appointment is suppose to be at 9 but you might be waiting till 30-45 minutes later. Then when you…read moreare taken to a room with a nurse who takes your vitals and maybe a blood draw, you might be sitting there for a hour waiting for the doctor to come in. The excuse is always, "Busy busy day today, slightly behind" but no apologies. And now I'm feeling like my concerns aren't being met.

Do not expect to feel taken care of at this primary care. Let me start off by saying Dr. Wakefield…read moreis an incredible doctor- the problem doesn't involve him at all. His staff could not be more unprofessional. I have been going to this office for over a year and two months ago I started having really unusual neurological symptoms that arose from an area in my spine. Dr. Wakefield ordered several MRI's for me, including for the brain and the spine. When my MRI came back for the spine, something was detected and I was told I needed to get another MRI with contrast to rule out a lesion or tumor. Over these few weeks my symptoms have progressed to where it is affecting my ability to walk and even ended with me having to go to the ER because I lost feeling in the left side of my body. As I await this next MRI, my husband and I kept getting calls from insurance telling us that they needed the doctors notes and previous MRI test results to go ahead and approve the MRI with contrast and that they had had trouble getting ahold of anyone from my doctors office about it. Because of this, I have politely tried to explain this to a few members of staff. Never once have I been rude or raised my voice-- that is not the type of person I am and that's not in my nature. I got a phone call today from the office manager Janet who was beyond dismissive of me and made allegations that I was "harassing" her staff all because I called a few times requesting the information to be sent to my insurance company for them to proceed with my MRI. I am so incredibly discouraged with my treatment at this office. I have been nothing but kind and respectful to the nurses I hear speaking about other staff members and patients right out in the open, which is incredibly unprofessional in my opinion, and it is beyond incomprehensible for the manager to not take my issues seriously- she told me they cannot "drop everything for me," which is not something I have ever expected or requested of them. I just simply wanted insurance as well as my doctor's office to work together and submit what they need to in order for me to get proper health care. It seems like that is too much to ask for from the staff here at Norwood. I have also requested numerous times for a phone call with any of my test results, and the nurse refuses to do so even after being asked by Dr. Wakefield. I do not always have access to the portal so a phone call in the midst of the scary symptoms I have experienced to let me know where my health stands should not be a tall order. I feel like I am being pushed out of this office, which is incredibly confusing as I have never been a problem or cause for concern, and I have been nothing but respectful to the staff when I have been experiencing very poor health care. Threatening to discharge a patient over them POLITELY requesting that paperwork be sorted with insurance is a very bizarre move and really had me taken aback. People that behave this way should not be a part of the medical field or deal with people struggling with health issues. Looking at reviews on here, it doesn't seem like I am the only one and this is a recurring issue. Sadly I will be seeking a new doctor. I hope that the staff at this office is retrained to learn how to speak to concerned patients, but something tells me that won't happen.

I had to have an ultrasound done at Summit Diagnostics. The waiting room was clean, nicely…read morefurnished, nothing fancy, welcoming, and, I almost forgot, it was decorated for the Christmas holidays! The receptionist immediately greeted me, and quickly and efficiently checked me in for my 1:00 appointment. After a 15 minute wait, or so, my name was called, and I went in for my ultrasound. The ultrasound technician was pleasant and got right to the procedure. She was all business, very little small talk, which was fine, since she has a lot to focus on, and the procedure was over sooner than expected. That's it. This location is farther than the Summit Diagnostic in my neighborhood, but I was able to get an appointment sooner at the Park West location. I'll gladly drive to this location if it means getting in sooner than my neighborhood Summit. And, oh, by the way, I saw one Bible in the waiting room, and I'm okay with that.

My doctor has been sending me to this place for years. It has an awful vibe; I hate going. Although…read moreit is a non-denominational facility, the person in charge only allows religious publications in all the waiting rooms, specifically christian. Think multiple bibles (who reads the bible when waiting for an xray?) and religious magazines. If that wasn't bad enough, the clientele there is often in rough shape, near death with cancer etc. So they are clearly sending the message that they think you are going to hell and need to repent before death. Really inappropriate for a non-denominational medical facility. They seem to be confusing their medical obligations with their religious need to proselytize. No needless to say it is a very uncomfortable place if you don't subscribe to the religion they are trying to beat into you. It's a nasty vibe. Not caring at all. Do not recommend.

Great place to have a physician. My doctor was not in yesterday and I saw the Nurse Practitioner,…read moreNikki. She was very thorough and professional. Highly recommend Summit!

after moving here, care was not as good as my previous place. they told me to get an appt at a…read morewalk in clinic inatead of seeing someone or doing a take health appointment. that is with myself and 2 sick kids at home :( very disappointed