I am very happy with Dr. Q. I've had my last 4 pairs of glasses and prescriptions done here. He is…read morethorough and helpful and an all around good guy. Go local!

Q Optical in Rhinebeck is the best optometrist ever. Yay!…read more Very sweet and nice doc who didn't mind that I am totally paranoid about my eyes and flinched throughout the exam. Friendly, patient front-woman, who didn't care when I tried on basically every pair of glasses ever. Tiny shop but relatively broad and well-chosen selection of frames - some very-high-end, some more 'normal'. Also I liked the doc's own personal glasses and he let me try them on. :D Problems: Sort of weird hours (since it is basically a one-person operation, can't expect them to work every minute I guess!) -- they don't have a website, though, and they don't always answer the phone or seem to have a message, so it is hard to tell when they will be there, etc. Personally I think that they should develop a web presence of some kind - doesn't have to be big or anything, but more info would be nice.

We've been using Visionexcel for many years now ...15 or 20 years in fact, and pretty much…read moreexclusively having Glenn work with us. We don't always love what he says or love the answer to our questions....but business is business and I don't know of any business that always gives you the popular/yes answers or even the answer we want. Overall, we are pleased with the service and eyewear we have purchased at this store and Glenn has hung in there with us through the years and provided good quality eyewear and good quality service. We will continue to use them until there is good enough reason to switch.

You can't beat the staff here. Everyone is always so friendly & helpful. Plus, they have a really…read moregreat line of designer frames,thankfully my insurance is great & I can always splurge on a pair. I got Dr. Diana this time, have never had her before. She was really informative & helped me understand my vision issues. Kudos, I will never go anywhere else

My lenses weren't right the first time and weren't much better the second time. They should have…read moreretested my vision instead of just offering me two lenses to hold up in front of my glasses and tell them which one was better. I told them and the new lenses still weren't right. Wasted money and wasted time.

My family and I have gone to Dutchess Optometry since we've recently moved to the area. I can not…read moretell you how great the staff are!! Very welcoming and helpful. Yes, buying glasses in the optical shop is more expensive than going to a discount store, but they know their stuff! The quality of product is great. I actually have had a problem with the new pair of glasses I bought. I took them back right away and they suggested certain changes. The lenses were still not working with my eyes and now I'm switching frames and lenses to try another to make sure it works for me. I even was sent in to see the Dr to make sure my prescription was correct again. They are not going to let me down, and I truly appreciate that. Customer service is important, and they certainly provide it!

Professional and helpful Fast service…read more Available Relatable Easy access Large selection Friendly Never crowed

would give it a 0 but cant. shipping and receiving individuals are rude with big attitudes. Slow…read moreand lazy.

Dr miller has been my dr for years, and would not go to anyone else…read more He is excellent. Takes his time and explains all procedures. The staff at park opticians are professional and friendly.

After a miserable time at Lenscrafters (see other review!), I was pleased as can be by the service…read moreand skills at Park Opticians. A Kingston mainstay for over half a century, I deeply regret not having visited before. Dr. Miller's experience and knowledge helped to alleviate any fears that might have evolved in my brain since my nightmare at Lenscrafters (see other review) last spring. Their prescription was spot on, unlike the one I got from the goons at Lenscrafters (see other review), and I actually look forward to next year's appointment!

Jules Vision Center Vails Gate has horrible service and is not truthful. I went to return a pair…read moreof smart glasses that I had purchased. No problem I had to pay the 35% return fee, and it was only 2 days that I had the glasses. But the employee Adam lied while his hands was shaking trying to show me a scratch on the frame saying he could not re sell them. I took pics and of course there are no scratches. I will never ever use Jules Vision Center again. The sad part is I have been going there for years with my entire family. SMH.

I've been using Jules vision for over 30 years and have always been satisfied with their service,…read moreReading all these negative reviews really surprised me. The front desk staff has always been helpful and personable. I haven't used the optometrist in over a decade but my retired ophthalmologist recommended the optometrist there.

Do yourself a favor and go to a real eye doctor and then buy glasses online. I'd been happy doing…read morethat for a few years now, but I thought I'd try getting personal customer service to see if it was better. Oi. The "doctor" was a tele health visit. Okay, whatever. When my glasses were ready I went back and tried them on. Everything was a blur. I was told that I just needed to get used to them. I know that's a thing but I've had these eyes for almost 70 years now and never had anything like this, but okay. Nope. Took them back and they gave me an appointment with a different optometrist. He was a real person and seemed pretty put out that he had to do a do-over. I mean, like seriously put out. I tried telling him what I was experiencing and was talked over and told to just answer yes or no questions. Fine. He attached a post it note to the new prescription that said it was a tele health fix, like that's a regular thing. So eventually my new glasses come. Way better. However, I still can't focus on anything over 150 yards. You just need to get used to them. Okay. Now it's a week later. They're great up to 150 yards but beyond that I just have to take them off to be able to see. And now my 30 day return policy is expired. Oh, and I live half an hour away and this took four visits to arrive at this conclusion. This is definitely my last LensCrafters experience.

This is part two of my review. After engaging with the management staff because of an error from…read moreRayban, the manager, whose name starts with an L decided to do the right thing and redid my lenses and replaced my frames that I originally wanted for only $100 because I was insured and now they are absolutely the most perfect glasses I've ever had. Hedda the sales person, is so amazing. What a professional.! And incredibly stylish. No wonder, she came from New York City. They have definitely done right by me and I highly recommend them now because Customer Service is what it's all about. But be fore warned,be very specific on what you get and ask for And always get Insurance !

I'm still in shock, 3 hours later. My eye "exam", from the time I left the counter to the moment I…read morewas, once again, in front of the counter, was a total of 8 minutes. Eight minutes ! I voiced my displeasure and asked for my bill. I also said that everybody I knew would know about this fiasco of an operation. The clerk hemmed and hawed, then went to speak with somebody. The clerk came back and said that there would be no charge but that they would keep the lens prescription. After letting her know that I wouldn't trust that prescription for two seconds, she again said there'd be no charge. But I reminded her that I had wasted my time and that I was still in shock over an 8 minute "exam". I can't think of anything that could have been worse than this place.

Wasted day off, go in and check in they said it would be 39.00 for exam that clearly states on…read moreinsurance that exam is covered. They say it's because it is remote exam and since it's remote have to do an extra test. I said not my problem exam is free. Older lady gets an attitude, why the the younger girl is saying we will wave the fee. Left and made appt elsewhere I would not recommend also