While on a 3k mile road trip our 2020 Mazda CX-5 needed regular service. We were in Rexburg Idaho…read moreat the time and the closest dealer was Young's in Idaho Falls. We dropped in shortly after they opened and asked them if they could help us out. Ben Speer the Service Writer helped us out and got us in without an appointment. It's a small dealership and fairly new (March 2023) but it's a nice facility with friendly staff and customer waiting area. We were treated care and professionalism. They got us in and out in short order. Thanks Young to Mazda and Ben!!

Everything started out great. I was told I was pre- approved for a Jeep I wanted they just needed…read moreto detail and do a safety inspection. I kept hearing tomorrow, tomorrow till after 5 days the phone just rang and rang. Service finally picked up and I asked them how much longer on the Jeep, and they said they had no idea what I was talking about. They didn't have any wait on cars at the moment. He sent me back to sales where I sat on hold for 53 min before someone hung up the phone on me. Obviously, by this time I was fuming, so I went in. They told me my Subaru was definitely on the list to get done. Next thing I know, someone comes over and says he will have the General Manager call me by no later than 10am the next day. Surprise, no call. I'm not impressed in the slightest! They tell you what they think you want to hear, and then when they can't produce they lie instead of just telling you the truth. Not a good way to ruin a business.

I bought a Volkswagen Taos car with my wife on 05/11/2025. My wife drove 15 miles and then there…read morewas an engine error. We brought the car back to Teton Volkswagen and asked to change it to the same car. They told us well and changed it, but we had to pay another 1,120 dollars. It turns out that they sold the broken car and then billed 1,120 dollars for a replacement for the same one. It's just some kind of deception. I advise everyone to check cars carefully when buying from Teton Volkswagen because you can't change them back for free.

We decided we would start looking for a different car and Teton Volkswagen was our first and…read moreultimately only stop. After a rocky start, we were paired up with Brian. Although he says he is the newest member of the sales team, he was helpful and knowledgeable. Everyone we interfaced with was kind, considerate and helpful. We ended up up purchasing a vehicle without looking further for a couple reasons - main reason is we loved the car. Secondly they offered 0% interest on that model. To sum up, the stars were in alignment and we are happy customers.

I began taking by Hyundai Santa Fe to Woody Smith for servicing in 2022. The first couple of…read moreexperiences were great! They made it so easy with online scheduling and the service and customer service were great. The service manager was very personable and helpful and went above and beyond, even having my car vacuumed out when I got my oil changed. Then, probably around a year later everything started going downhill. I made an appointment online like I had before, but when I showed up for my appointment, they had no record of it and couldn't get me in. I understand that things happen, so I didn't think much of it. When I did end up getting in for the oil change, the experience just wasn't as good, although I couldn't tell you exactly why. Then, I needed new tires. They said they could sell me new tires rather than me having to go to a tire store, and since I had trusted them in the past, I took their recommendation on tires, although I hadn't ever heard of the brands they recommended. The tread on the tires has worn out quicker than on any other tires I have ever purchased and now I need new tires again. I haven't had even a remotely good experience since then and haven't taken my car back there in the last year because my last experience was so bad. I took my car in for an oil change. I left it there and was planning on picking it up at the end of the day. I got a call in the afternoon asking me if I had been having issues with the closing mechanism on my driver's side door. I responded that no, I had not had any issues with that door. He asked me the same thing in different ways at least 3 separate times and I assured him that no, my door had never had issues with closing. Apparently, the mechanism was broken, and they couldn't get the door to even latch. They asked for my permission to take the door panel off to see what was wrong, which I gave them. They called me back saying that there was a broken part inside the door, and they would need to replace it and did I want them to do that. I said yes, and they told me they needed to order the part, and they hoped to have it the next day. I had to call them to check on my car and the part and they were not at all helpful or communicative. When I went to pick up my car, it was $200 more than I was expecting to pay for the oil change. I questioned them and they said that was the cost for the door part and they did the labor for free, basically out of the kindness of their hearts. I wasn't thrilled as I hadn't budgeted for that extra expense and let them know that, but he said it wasn't their fault and I had to be wrong about my car door not closing properly before. I didn't argue with him and just paid it. A couple of weeks later I noticed that that door was making a scraping sound when I opened or closed it slowly. When I opened or closed it quickly you couldn't tell, which is why it took me a couple of weeks to notice it. I called Woody Smith and told them about the metal-on-metal scraping on the latching mechanism they had worked on. It was as if the door was hung so the alignment of the door was slightly off. It was the same guy who called me initially to ask about my door not closing. He was extremely rude, treating me like I was an idiot and told me that nothing they did would have caused that so it had to be something I had done. He then told me it sounded like the door had been ripped open in a windstorm. I assured him that nothing like that had happened since I had owned the car, let alone since they had worked on that door. He insisted that it wasn't their fault, and they wouldn't do anything about it. I asked him to speak to a manager and he said that he was the manager. I asked him if he had a supervisor and he said yes, but he wasn't in. I asked for a return call from that supervisor but never got one. That door is still messed up. It leaks water and the wind noise on the freeway it terrible because it no longer seals properly. I never had those issues prior to them "fixing" that door. I haven't taken my car back there since, but I am frustrated that I took my car in for a simple oil change and now I have multiple problems with my door that didn't exist prior to them working on it. I don't know what happened between the first couple of times I took my car there and the last couple of times because the service was night and day different. I won't go back as long as that rude man, who clearly wants to push the blame off them onto anyone or anything besides them, still works there. I wish I knew his name so I knew who to steer clear of but I'm sure I would still recognize his voice. I don't typically write reviews, and I wasn't going to, but I wanted to save someone else trouble of going here. Find somewhere else that employs more reputable people.

Absolutely great experience from the second my wife and walk in to get our 2021 Santa Fe serviced…read more Tanya was the first to greet us and it was as if we just purchased the most EXPENSIVE car on the lot. She treated us the way a customer should be treated after the sale. Not a big facility so we could hear her phone conversation with other customers and she was amazing and very professional. Purchased our Hyundai in Peoria Az. and was welcomed that way only when we made the purchase. We had some operating questions and she had an employee come assist and was extremely helpful. We purchased an RV spot in Star Valley Ranch RV Resort in Wyoming (1 1/2hr drive) and extremely happy we came here for service. Bottom line is that they made us feel as we were the ONLY customer there. Thanks so much to the ENTIRE staff at WOODYSMITH Hyundai in Idaho Falls Az. Tony Dominguez in

I highly recommend this company. Dylan was professional and very thorough. My windows have never…read morelooked better.

Super great/friendly customer service! Was able to get exactly what I needed done, the day of! My…read moredriveway is spotless. Super worth the money. I'll be coming back for any power washing I need in the future!!

They do great work , exactly what I wanted and for a fair price. Definitely coming backread more

Last minute I really needed a quick detail. My car was pretty gross and I had to give someone a…read moreride. Rob did an amazing job with basically no heads up. He is a super kind person and does great work!!!

We stopped at this Kia unexpectedly due to an issue with Turo Kia Carnival 2026. They were very…read morewelcoming in assisting us. The customer service was excellent. They were so kind and nice and even vacuumed our car. They got us in quick and assisted us with our issue so we could get back on the road. I highly recommend this Kia dealership. :)

We were on our way back home to Phoenix and our light came on. We called their services team for…read moresome help and the lady was very helpful and informative. Told us to come in to see what they can do. Their mechanic Ruston was very helpful and answered all of our questions and got us right back on the road. Just wanted to say thank you to the team!

Very professional, very nice, great customer service, very affordable selection of cars. We will…read moredefinitely go back in the future if we need another vehicle. Thank you!

today the fine staff that works at buyers market helped me endlessly even with my previous debt…read moreissues. They helped me sort through everything and they were able to get me into a 2014 awesome reliable vehicle for me and my family. I definitely recommend this company to anyone if you're going to Idaho Falls go to buyers market.

Knights in shining auto came to our rescue today! Thank you so much gentleman for helping to get us…read moreback on the road! Highly recommend the crew they are a fantastic bunch!

Absolutely amazing customer service. We were involved in a big rig accident and these guys handled…read moreeverything...got the spill cleaned up, delivered our wrecked semi and set the trailer out so we could recover the load and make delivery on time!! They even sent pictures over for us to send to our insurance adjuster to expedite the claim...GREAT JOB!!