the two cleaners who came to our house during the NYE deep cleaning special did a great job. I would book with rhino's cleaning services again! read more

I would leave zero stars if I could. They damaged a very sentimental item of mine. Knocked it right off the wall and broke it! They tried to fix it with my super glue and made a total mess everywhere. This is not the first time they broke something and I made the mistake to allow them back. On top of that, they do the bare minimum. Each time they left I had to go back over all the streaks and dried product they left behind. Consumer beware..take your business elsewhere. read more

The housekeepers are good the office is in complete disarray. They are unreliable, constantly changing, blocking entire days and canceling. I don't know how they stay in business. read more

I used rhino before for a move out cleaning and I was very impressed. That was roughly 3 years ago. So when we were looking for someone to deep clean our current home they came to mind. They did such a good job! I wish I would've taken before photos but they cleaned my house top to bottom. Baseboards, dusting, cleaned all surfaces, mopping, even vacuumed my stairs and couch, my slider door looks a see through! I highly recommend them and will be using them more regularly! read more

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Im not sure who in this complex hired this company but this is what their employees are choosing to do instead. Im sitting on my couch when I hear my front door trying to be opened. I wasnt expecting anyone so I went to my camera app and saw these two women trying to, not only open my door, but my neighbors as well. Had one of our doors been unlocked who knows what couldve happend. This is completely unacceptable and I'm not sure what type of people you guys are hiring. Please be aware of what your employees are attempting to do, especially while in uniform and pursue affirmative action immediately! read more

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Have been using Rhino's deep cleaning for about a year and am very happy. The kitchen and baths just sparkle when they are done. They came yesterday and as usual did a great job. I use about every 3 months and plan to continue to use. Pat C. Las Vegas read more

We are always very pleased with their service. Mariam and her partner are always prompt, friendly, and do an excellent job! They are very thorough and treat our home with care. Definitely recommend! read more

I had rhinos awhile ago fatima wonderful group she works with request the same group ***********

Signed up for the summer deep clean for $149 for up to 2500 sqft home. No mention of a time limit beforehand through text or email. Got a call 2.5 hours in saying they need more time and it'll be $40 more. Told them no way. We tipped the ladies $50/each but now regret because they didn't do good anyway. Missed a lot. Not worth the money or hassle. I suspect the company doesnt pay their employees enough to care. read more

I wouldn't bother hiring them for deep cleaning or any type of move out cleaning. We have an empty rental and overall needed a good clean. Even paid extra for the windows to be cleaned (something not included at all). They left the place with so many missed areas including dirty shutters, dirty laundry room, dusty vents and fans. The windows are still dirty because apparently they don't clean the outside of it, just inside. They also are not permitted to get up in high areas. I mean, what's the point for a move out charge? They tried to come back and fix areas I addressed via pictures, but didn't spend much time fixing. In and out in 10 mins according to my painter who witness everything. Not much effort put in. Had I known, I wouldn't have tipped them what I did, being I'm out of state. Nicole who scheduled was kind though. read more

Used Lidamar and Alicia for a deep clean which was ok. The second time we used them the regular clean was subpar at best. Still dirt and dust on floors, counters not wiped down properly, and they didn't clean up wax that they spilled from an incense warmer. But the final straw is the hand wand ind the shower set up to spray you when you turn on the shower. This was setup on both cleanings and got me on the second try. You just lost a customer. read more

Never again. I've used Rhino's services off & on for many years, and have never had an issue like today. Today I received a call while the cleaners were still in the house saying "due to the condition of the house, they needed an extra 30 min for $40". When questioned I received a response that it was "extra dusty", and a video was mentioned. When I asked for info I was provided with photos of a small desk (18"x36") and a dresser as the explanation for why the majority of the 2-1/2 hour service didn't even touch the downstairs floors. If you're going to advertise a DEEP CLEAN for up to 2,500 sf, and dusting pushes your team to need more time, perhaps the team needs to be evaluated and trained. They never even touched the downstairs floors. Never again. Read other reviews and you'll find the same strategy for more money with subpar cleaning. read more

I made an appt based on overall good Yelp reviews and they had available appts on a Saturday. The start of my appt was a little rough - they got lost because they had the wrong address and the previous cleaning took longer than expected so they didn't arrive until almost 2 hours after my scheduled appt. I initially wasn't happy and I called, which they gave me a small credit to appease me. The cleaning crew finally arrived and went to work and boy, did they work! They spent close to 3 hours with a deep cleaning of my 2 br apartment. I was amazed how sparkly it came out to be. They weren't rushing and wanted to make sure they did a great job. Prices are extremely reasonable at $149 for a deep clean. They take credit card with a $5 processing fee or cash. I will definitely be using them again in the future. I wish they gave reminder texts/emails and receipts, read more

What a couple of dynamos! Both nice, friendly ladies did an exceptional job! Thank You again! read more

They did an excellent job cleaning. On time and professional. I purchased a deep cleaning package. My home looks spotless.

I've been using this team for six months and they're great. Great prices, quick responses, and most importantly, the cleaners are awesome. Highly recommend these folks. read more

Overall clean was great but as far as a deep cleaning goes expect a standard cleaning from their deep clean service.

Great service been using them for years! And they have great customer service! Sandra and Jessica are the best! Love these women.

DO not recommend. got a discount pamphlet in the mail for the summer cleaning 169 including appliances and baseboards etc. kitchen counters were not wiped - have crumbs, dust, and food stains. baseboards all dusty. oven not cleaned out. stove still stains on. floor has stains that a mop would easily clean up. read more

I used their services perhaps a handful of times. Good, not great. Since I stopped using them, their automated spam bots have spammed my phone no fewer than 11 times despite my blocking them and reporting them. Somehow they continue to spam from a separate number. Please stop your maddening business practices of spam calling immediately. read more

Very thorough,. On time, utilized their two hours. Best experience I have had here and I've been here for 30 years.

Rhino Cleaning Services has been amazing over the past couple of years for us. I have been using them about 6x per year and absolutely love Fatima & her crew!! Phone communication with them has been top-notch as well!! Thanks Rhino!! A+ read more

I made an appointment for this past Tuesday at 11:00. They sent me a confirmation via text. They did not show up. I called at 12:00, 12:30 & 1:00 & left messages. Finally, Angel called me back at 1:20 to say that the girls' had car trouble. Why didn't you call me when you got this information??? He then asked if they could come out on Wednesday at 11:00? I agreed. On Wednesday they did not show up until 12:20!!! I don't care how well they cleaned my home, this is totally unacceptable!!! This is no way to run a company!!!! Needless to say, I will never use this company again. Beware!! read more

The cleaning job was great. The harassment for payment was not. They did not collect from the homeowner who was at the property at the time of the cleaning. Then the texts started to me as I ordered the cleaning for my client. I told them I would be verifying the cleaning and forwarding the email with the invoice to our mutual client with Rhino copied on the email for payment. Again they texted me the same day and the next. I received approximately 12 texts in 4 days over payment of $199. I replied to them today that now I understand why we quite doing business with them and demanded that they stop texting me. I would suggest that anyone using this service make sure they have the payment ready even if not asked or you also will be harassed to death over $199. read more

Honestly, I would not recommend this service if you want what you were told and expecting for cleaning. I purchased a deep cleaning and basically got zero of what was advertised. When I complained, they sent a second set of cleaners who were only allowed to be here for 30 mins and rushed through finishing up without getting to even a fraction of what was to be originally completed. If you want to waste your money, that's on you. read more

Rhino's is such a great cleaning service! We've been with them for the last 4 months and I couldn't be more grateful at the attention to detail! The deep clean is so worth it especially for areas you don't necessarily think about! Othmard and Teresa did an amazing job on our last clean and to come home from a vacation to our house being so clean was the best feeling ever. They are very trust worthy, extremely quick, and reasonably priced. I had referred them to my mother's house for her baseboards and shutters and they ended up doing that and more. She was over the moon and impressed at how clean (her already clean) house was. read more

I recently moved from California to Nevada and one of the first things I wanted to make sure I got on the books was a cleaning service. When I was in California, I had a super great team coming to my place so I had pretty high standards. I searched Yelp and Rhino came up. I gave them a call and the quote was right on the money so I scheduled my first cleaning. I'm a pretty clean guy and had only moved in a few weeks ago so I thought maybe I had scheduled my first cleaning too soon but I was totally wrong. The team did an AWESOME job and it looks like it did when I first moved in. A lot of the dust and grime from my moving boxes and stuff is all gone and all the fixtures are freshly polished and shiny. They even made a flower out of the tissue box and did the triangle thing with the toilet paper. haha, it's the simple things! In my second bedroom, I haven't had my bed delivered yet and have zero furniture in there so I thought this would give them a valid excuse to finish the job early but they were probably at my place the entire duration quoted so I was very impressed by that! I am looking forward to having the Rhino team continue to come to my place for cleaning service. Very great price and value! read more

Hired Rhino's for a deep move-in clean due to their relatively decent reviews and I regret it. Customer service is very poor and disorganized with scheduling and response time. Cleaning had to be redone since it was apparent that the bathrooms had not been cleaned at all and dust was left in closets and sink. I would not recommend this cleaning company to anyone. read more

The cleaning was great. When we have a regular cleaners, today, they decided to switch up the cleaners, although in our profile that we told them not to switch up the cleaners and they did a half assed job, we went to go run. Errands told the cleaners that we would be right back and when we came back, my kitchen was just spot wiped and the floors were not wiped. When I try to notify the company, they told me to send pictures which is Hardison pictures of dust and they said it looks fine. I am 27 weeks pregnant. I need cleaning services to be more professional and they expect me to just do it myself, although they charged us without even asking as well. I have never experienced this before I would not use them again. They were unprofessional and now I am emotional and redoing everything myself. read more

Wow... just wow!!! I had to do a moveout clean for a house my family and I were renting, so I jumped on Yelp to try a new company and look for someone that had some good reviews I decided to try Rhinos Maids because they also did steam cleaning at the same time and in the same company I was hoping they would do a good job based on their reviews and they more than surpassed what I expected They did such a great detailed job cleaning, we got our full deposit back (which never happens) and even the property management company was surprised and said they had never seen a place cleaned so well Our house can get crazy at times having 4 people and a dog, but they made this place look like brand new Moving is obviously stressful enough, but I can't thank Rhino's Maids for making the hassle of moving just a little bit easier for me They did such a good job, I couldn't have not left a review or shared my great experience with them Ask for Natalia when you call, she was amazing, filled me on on pricing, when the cleaners were coming, and when they were done, thank you to her and everyone over there so much!!! read more

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My mom hired this company based on the YELP reviews. The cleaning crew are consistently on time ( they do ask you to allow a 30 minute buffer for arrival time) and do great work! I was very impressed by the professionalism the crew showed. They were relatively quick ( stayed 2 hours) and very thorough. They even added small touched throughout the house with the obvious intenet to make us smile ( which they did). They even swept up the mess I made gardening while they were cleaning ! Top notch, I would absolutely recommend them. read more

Rhino's Cleaning Services - So sweet! - Home Cleaning Near Me - Las Vegas, Nevada

I first used Rhino's for a deep clean before I had a scheduled c section - big mama had no desire to scrub baseboards at 37 weeks pregnant, and they did an amazing job! I recently hired them again for a deep clean to get my house all merry and bright for the holidays, and it was once again a great experience. My glass shower doors have never been cleaner, and my grout looks fantastic! read more

We are having a home built and we rented a condo here in Las Vegas until our new home is completed in a few months. The rental was "cleaned" before we arrived. We were very disappointed with what we walked into. However, it was the only unit that we could find that was furnished, pet friendly, had a washer/dryer, on the first floor, and was available for the length of time that we required. The first thing we did was hire a window cleaning service. Next, we hired Rhino's Cleaning. What a joy! The two gals did a "Deep Clean". The entire unit is spotless. It was wonderful to walk back in and have the clean smell welcome us. I wish I had the gal's names to mention, they deserve the recognition for a job well done. I will be using them throughout our stay. Thank you! Donna read more

Quality of this company has gone terribly downhill over the last few months so I would be weary of older reviews, especially in the customer service department. This is coming from experience of having them clean 30+ times over the last 2 or so years. Nail in the coffin had to be that they explicitly quoted a price upfront to us only to bill us a much higher amount later on. When I tried to get an explanation of why this was the case, they admitted that they had messed up on their end but there was "nothing they do about it". Great way to take care of a long term client :( read more

The team was good. They did an good job. Polite, professional and thorough. Used them more than two years, they ALWAYS deliver.

Awful Experience. I used them to clean an empty apartment. They did not clean adequately and would not fix the issue. There was still hair all over the bathroom walls, shower, drawers, cabinets. Still dust on all surfaces. No vacuum marks, walls and doors still had easily removable stains. The oven was dirty, and not stuck on stains, easily wipable oil stains. They said they would send another group out to fix it the next day, they did NOTHING but vacuum and recipe the oven better. I have 40+ pictures of the stuff that was still there the second day I checked. NO CUSTOMER SERVICE. All they did was refuse refuse refuse " Unfortunately there's nothing we can do" I ask for a manager to go on-site and they refused. They said they got pictures from their cleaning service but I have so many pictures as well. DO NOT WASTE YOUR TIME. HORRIBLE SERVICE read more

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We've had Rhino's cleaning indoor & carpet about 5 times now & it amazes me each time how much they do in such a short amount of time. They"re no.1 & will have our business forever. read more

I have been using Rhino cleaning for 3 years now and they have always been great at communicating and finding cleaners last minute for me. I highly recommend this company! They do an AMAZING job in my home . I usually always get a deep clean and they go above and beyond. You will be very satisfied with their service . read more

This review is long over due. I used Rhino's Cleaning Service when I moved out of my last home a year ago. I was blown away by the service I received. They made that home sparkle. It was better than when I moved in! I highly recommend this service AND I'm using them again for their deep clean and carpet cleaning in August 2021. I am also referring to my brother in law (single man) who lives in Henderson for a deep clean. They are fast, thorough and very attentive to detail. LOVE this service. read more

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Seriously I don't waste money on anyone else!! They are always sooooo thorough! My property management hired cleaners and I ended up calling Rhino the same day to get the job done. They never disappoint I've used them twice for their Move Out services and once for the move in service. They do an amazing job and they are so responsive even on my short notices. I was so picky and wanted to made sure all the appliances especially oven looked brand new. They made the rental home look better than we got it. They are my life savers and left me stress free. read more

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