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    Rhymers Plumbing

    1.0 (2 reviews)
    Open 8:30 am - 5:00 pm

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    6 months ago

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    3 years ago

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    Ballard Plumbing Service - Custom shower installs!

    Ballard Plumbing Service

    (3 reviews)

    I have used this company both personally and for my business, and I have never had a problem with…read morethem or the quality of their work. They have always shown up on time and have always taken care of whatever we needed. At my home, they have replaced a commode, a water heater, and a kitchen sink. At my business, they have replaced a toilet line and valve, installed a new sink, and repaired some old copper lines that ran to a water fountain. One thing that always impressed me was when the technician replaced our commode. After the old one was removed, there was a ring left on the floor from the previous commode. It had absolutely nothing to do with his work, but he still made a point to apologize and let us know about it. I thought that said a lot about how conscientious he was and the attention he paid to what he was doing. I've used them for several different jobs over the years, at home and at work, and I have found they are dependable and easy to deal with.

    The reason I'm giving 1 star is bc I can't give 0. I had an issue with a lot of water under the…read morehouse and some collapsed drains, I told them what was going on, and was told "we'll be there Friday morning". I asked if they at least wanted to come to look at it first and give me an estimate (this was on a Monday). Was told "that's not necessary; if we need anything when we get there we'll run up to Lowes for it". I called again Wednesday to confirm Friday's schedule because I was going to have to pay for having the water pumped out before they could work on it, and asked AGAIN if they would come look at it to make sure they knew what they were looking at and would have needed materials; was again told "it's not necessary, we'll take care of all of it when we get there, and we'll have it done that day". I paid $650 to have the water pumped out on Thursday evening so it would (theoretically) be dry for them to work on Friday. The crew got here Friday morning, looked at it, called the office, and the office called me back and said, "We're not going to do it. It's going to be a big job and we've got several small jobs we need to do instead". SERIOUSLY? I asked what I'm supposed to do, and she snipped "I suggest you call somebody else!" So they cost me $650 for pumping that had to be done AGAIN because they didn't do the work they confidently stated they WOULD do. NOT GOOD BUSINESS. I told the person who'd recommended them (it was actually the business owner of the pumping company) what happened, and he said "I never would have recommended them if I'd known they were going to do you that way!"

    Rhymers Plumbing - plumbing - Updated September 2026

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