Drop bike of for basic tune up. First they said 2 weeks. 4 weeks later they said another week. I…read morecalled every week and they pushed it back another week. 3 months later they didn't do anything so I picked up my bike Turns out they broke my turn signals and side mirrors while in storage. Stay far far away from this place

Where do I start with this place? They literally ruined my previously in perfect condition 2004…read moreKawasaki Vulcan. 1. Had Gaelin install new pipes... they forgot to bolt them to the head.. halfway home while riding on RT 93 at highway speed I could hear and see exhaust rolling out of the head and and when I glanced down I could see the upper pipe of the two moving. If it had fallen I would have been killed. No apology from Gaelin at all... had it towed back and he found bolts and completed that install. 2. Last Spring I had a float stuck open in the carb. Bad fuel apparently or not enough Stabilize in the tank the fall before storage... he rebuilt the carb, didn't put it back together properly and on my very first ride the bike it overheated badly. I had no indication until the engine started skipping at highway speeds 30 miles after I left his hole in the wall shop. No temp lights came on as he had also tampered with and disconnected or screwed up the wiring to the gauges as he said he had done a bit of rewiring. As it turns out these incompetent idiots also did not reconnect a plastic connecter that routes coolant into carb to keep the temperature consistent. Coolant of course blew out as I was riding and before I could realize what was happening the coolant was completely gone, engine overheated badly and now the head is warped... this job is about a $3000 repair, this all occurred 60 miles after this idiot Gaelin "rebuilt the carburetor" and he accepts zero responsibility for this complete trashing of my otherwise perfect 2004 Kawasaki Vulcan Classic 1500 with only has 16,000 miles on it.. the bike is trashed. This shop is a disaster. Do not go to this place.., this bike was perfectly maintained and in superb condition and this irresponsible and incompetent man and his shop nearly killed me and my bike. Stay away from this mess.

I just returned from Littleton, Massachusetts - and from a short, bespoke course that Craig put…read moretogether for me over a 2-day period. I could not possibly be happier with the outcome... Craig is a walking encyclopedia of bicycle knowledge, is a great teacher, and has the patience of a saint.

Great service here! Such a welcoming atmosphere and the staff is amazing and knowledgeable…read more Location is key and they have nabbed the perfect spot on one of the key routes through the area. They often leave jugs of fresh water out for riders to refill their bottles as they pass through too.

I took a basic welding class to make a barn star at the Garrison Speed Shop in Mendon,…read moreMassachusetts. I have never welded before or used some of the tools and equipment required. The template pieces were all laid out, but that was it. Co-founder Luke had me read and sign all the releases first, and asked about my experience with welding etc. Being a Veteran myself, Luke as well, and the non-profit supporting Veterans and First Responders, he also made sure to ask me if loud noises or anything would bother me. Every step was explained and demonstrated before I was able to do it, and as nervous as I was at first, it quickly went away knowing he took my safety, the safety of others as well as their shop very seriously. Co-founder Ben also provided some muscle when I was unable to bend the metal myself. In just over 2 hours I had sanded, measured, re-measured, bent , hammered and welded together a really cool one of a kind 5-sided barn star. It was definitely something different to do and it was a really cool and fun experience. 5 stars !

From the owner: The Garrison Speed Shop is a 501(c)3 Non-Profit Organization that empowers Veterans & First…read moreResponders to focus on healing and positive living through Motorcycle Recreational & Vocational programs. We raise funds through fundraisers, corporate sponsorship, and through motorcycle maintenance/repair/performance work to the general public. What better than fixing your bike while helping someone who served our country that could use your help? Services we offer: -General Motorcycle Maintenance/repairs -Self-Service Station hourly rentals (free to Veterans & First Responders) -Media Blasting Services -Media Blasting hourly rentals -MIG & TIG Welding -Metal Fabrication/repair Programs we offer: -General Motorcycle Maintenance Clinics -Motorcycle Performance Clinics -MIG Welding Intro Clinics -Advanced MIG Welding Clinics -TIG Welding Intro Clinics -Advanced TIG Welding Clinics -Metal Fabrication Intro Clinics -Media Blasting Clinics Events at The Garrison Speed Shop -Special social events & fundraisers that support Veterans & First Responders -Special Veteran & First Responder Group Trips and events -Motorcycle fundraiser rides -Open House fundraiser events Check out our website, or better yet, stop by and see what we're about!

I'm an older rider who couldn't deal with my HDs 650lbs. any longer. The sales folks talked me into…read morea Kawasaki Eliminator and I couldn't be happier. Also they gave me a fair trade in price.

Extremely rude staff. They were not welcoming what so ever and refused to answer our questions.read more

I have purchased two brand new bikes in under a year from Cycles 128. The dealer was in my new…read morehometown, so I wanted to support them as well as capitalize on the convenience of their proximity to where I live. The first bike was a brand new 2017 Kawasaki Versys X, but it was at their sister dealership in Arlington (Cycles128 doesn't sell Kawasaki). My salesman at the time was Billy, and he was able to have the bike transferred from Arlington to Beverly for me, and I hadn't even put a deposit down on it. yet. This was based on a phone call I had made while on vacation in Costa Rica. Convenient! The whole process was easy, painless, and very relaxed. There was never any pressure or upselling, and it never felt predatory as vehicle sales so often are. Fast forward to just under a year later, and I decided to upgrade to a Suzuki VStrom 650. This time I had the great pleasure of dealing with Ellen Petrilli and Rick Brandano. Yet another chill, great experience. I told them right up front what I was looking for, and with that knowledge, they showed me other alternatives to consider but never discouraging me from my original goal. Their inventory is incredibly vast and a virtual candy store, and I was glad for the other options that were shown to me. I had my heart set on the VStrom, so we got down to business. Worth noting was a little hiccup on Suzuki's part, as their manufacturer website claimed that there were certain accessories included with the bike that tuned out not to be. Not a concern because Rick and C128 were on the case and miraculously got Suzuki to make good on their claim. They didn't have to do that, because most dealerships would predictably claim their hands were tied and just shrug it off. But not these guys. They totally prevailed and saved the day. That I will never forget. The numbers part of the operation was handled by Brad, with whom I had worked with on my prior purchase as well. Another great asset to the company. I now half-expect people to yell "Norm!" when I walk into the place now because I dealt with a lot of people and they're just a warm bunch. Just awesome.

Definitely hands down the worse place to get maintenance done. I dropped my jet ski off on a…read moreSaturday and picked it up on a Tuesday and looks like nothing was done to it. It was in the same spot where I dropped it off. I brought it home and had a buddy look at it and said the same thing. I do not recommend this place. Will definitely not go back.

If for some crazy reason you are thinking of doing business with Mario Marriotti and Middlessex…read morePowersports you best do your research (including calling the Chemlsford Police Dept.) and prepare to be ripped off. My experience with Middlesex Power Sports / Old Outboard Marina or what ever else Mario is calling himself now, was exactly the same as other reviews you will find on the web if not worse. Mario had my boat for no less than...wait for it...4 1/2 years (not months, years). During which time I stopped in many many times to check on its status. I had to stop in as Mario does not take or return calls. In fact most of the time you can't even leave a message as his message are full. Twice when I visited I found he had been evicted from his place and the boat along with most everything else was gone. Tracking him down to his new location was both time consuming and as anxiety packed as you can imagine. At one point he did have it finished (although not tested) and was delivering it too me only to have the back engine cover fly off on rt 495. Mario did not lock the cover down and it was caught by the wind and flew off. This was a truly rookie mistake that could have easily killed someone. This is a much longer story than I have time to write here but after all the pain, anguish and time, Mario ended stiffing me for $200....sigh. DO NOT LEAVE YOUR BOAT HERE AND ABSOLUTELY DO NOT PAY ANYTHING UP FRONT!

I wanted to trust Mario, but sadly he can best be described as a scam…read more He wanted 1/2 up front, fortunately I only gave him 1/4, because 6 months later I still have no engine back on my boat. He is great at providing excuses and stories of crazy circumstances. He will tell you that all the bad reviews are just crazy "liberal" customers that had unrealistic expectations. I read the other reviews and figured I'd give him a shot. Bad call. Don't make the same mistake.

Had check engine on, didn't pass inspection. They did a smoke test, found the problem. Fixed an…read morethey gave me the inspection ready to go. Very professional, they always go right to the point.

Great helpful guys keep up with the great work by you guys!!! Very reasonable and respectful…read moremechanics keep up the good work guys