Tech came out for an inspection and said it sounded like we knew what we wanted and he kept asking…read morewhy he was there. We wanted to see what options TBR had for what we are working with. The tech kept shooting down the ideas, saying nothing was feasible and it sounded like we had a skinny guy to do a job since we are working with tight spaces. The only things we weren't open to were wall paneling, but we were still interested in learning about what waterproofing and foundation repairs were available and what could best help us. Really disappointed since we've heard great things and other companies we've had out even recommended TBR.

Joe was very helpful. He called to help me get a better understanding of things. I really…read moreappreciate his help and for reaching out. Highly recommend this company. Thanks again Joe!

They came out to give free estimate due to water leaking into the basement during heavy rain. Their…read moreprice was beyond affordable and they came back in less than a week to fill the cracks. We even found more cracks than originally thought and he didn't raise the price up. Heavy rains the night after the work was done and my basement is completely dry!! Would recommend Scott and his guys every time!

I really didn't want to give a bad review because it started off so positive and they have such…read moregood reviews otherwise. But I had trouble with them from the moment they started work and just could not get them to make right the problems they caused. I was highly disappointed in how they took care of my property- underselling the disruption it would cause. They also did not explain any of the equipment well enough ahead of time and gave mixed information about warranties. There was no care for making what they did look good. and I had to ask them numerous time to come back and do what they told me they would do. After numerous trips, it was still done poorly. multiple doors no longer close. I will have to replace flooring in the entire basement, they did not consult with me on locations for the humidex or the sump pump making plans to add a bathroom more difficult. In Reading the Manuel for the humidex it appears they did not properly install it. Perhaps I just had bad luck as no one else seemed to have these same problems, but this has been a very expensive headache.

the website says to contact them for free estimates but the representative that calls tells me they…read morewont come out to my property to do an inspection unless i know there's something wrong with the basement?! what kind of backwards policy is that? only call them if your basement is broken otherwise they wont talk to you. so dumb, stupid and a waste of time.

They were quick to respond to my call, walked me through the foundation inspection, and discussed…read morewith me all of our options. They completed the work quickly and cleaned up through before they left. And not a single crack in sight!

We had Erie Home waterproof our basement and install an air purification system (my wife has severe…read moreallergies) in our 117 year old home. They said what they were going to do and then did it. That's all I expect of a business. They might have broom cleaned the basement afterwards, but I didn't make a big deal of it. I am capable of doing that. They also didn't move my appliances back, but I said I would do that. The process is not cheap, but peace of mind and improved air quality is worth it. The crew was respectful and efficient.

the company is high priced . The reps need work on honesty. The workmanship was good and they did a…read moregreat job of keeping everything clean.

The guys working on my roof were very prompt, easy going, and fixed my roof in about two days…read more(which included a tear off and replacement of shingles, waterboarding, etc). They were pretty reasonable in price too, and were also the only roofers to actually have a live person respond to my call right away - how a roofing company can afford to not call back customers in this economy is beyond me. Also, they guarantee their work for a year, so if you have a problem give them a call and they will fix it. I noticed a leak in the same spot as before, and they just called me, literally five minutes ago to tell me that they were in my neighborhood and will go on my roof and repair it, while I am at work. That's right, I don't have to leave work, and they didn't ask any questions, other than where the leak was.

I had a roof replaced in June of this year and was suprised that they not only did the roof over my…read morenew addition (which is what I asked for) but also half of the roof over the old house. Since there was only half a roof to complete and have everything the same age I asked for an estimate to complete that work. Boy was I surprised to see the estimate for 1/4 of what was previously done estimated at almost the same price! I do not recommend Seagate and will not recommend in the future. Very disappointed.

Everdry installed basement waterproofing 5-2024, now to date 4-2025 still water and a lot worse…read more Now have to get an attorney.

Wanted to do business with this company until I had spoken with sales guy Logan Bechstein…read more Absolute worst experience and wont be doing business with the company. They need to hire better people. The face of the company is in who is hired to rep the company. He doesn't belong in customer service, he needs to mature and calm down. Customer service requires patience and pleasantness all of which this fella is lacking severely.

I had my steps replaced. They were able to quote the project quickly and scheduled me quickly as…read morewell. I am super satisfied with my new steps!

We had a horrible basement, it was wet and nasty all the time..Baker Co came in and did their magic…read moreand now we have a wonderful dry and clean (well as clean as a Michigan basement gets)!! Good work, respectful and cleaned up everything!!! Thank you Josh!!

Had some minor flooding when power went out/sump pump not working. Was able to schedule a…read moreappointment very fast, both Thomas and Mason are very knowledgeable and professional. Work was finished the next weekend for a fair price: new sump pump, water powered backup, pit cleaning, and new piping. Will be consulting with Water Pros before any other plumbing project that come up. Thanks

After 3 days with no hot water, the Water Pros came to the rescue. Reasonably priced, arrived when…read morethey said they would and did a great job.

It's hard for a man like me to admit this, but today, my big, bad snake just wasn't big and bad…read moreenough to accomplish the task. 99% of the time, I get the job done up in this crib...you know what I'm saying. But today, I came up short. You see, the clog (a Hot-wheel suspended in long female human hair, and, about 30 baby wipes) was located 45 feet from my toilet. My 25 foot drill-powered drain snake couldn't reach the clog, and, "fecal material" was backing up into my shower. I didn't think the backup was that big of a deal, but my wife was dismayed about it, soooooo... So I called William Murray (or as Tallahassee from Zombieland would say "Goddamn it, Bill fuckin' Murray!!") THIS Bill Murray, however, is not an actor, he's the real thing. He's the owner/operator of Professional Plumbing and Drain, in Swanton, Ohio. Bill was very friendly and extremely professional. His fees were fair, and he left the job site cleaner than he found it. Speaking of fees: he was honest and upfront about the cost of the job; he didn't try to pull any shit (no pun intended) regarding mark ups or hidden charges. When I asked him what was his range of operations, he said "pretty much all of northwest Ohio, and then some." Bill, thanks for fitting me into your already-loaded schedule and coming out on the coldest day of the winter to get the job done. Hopefully, it will be a while before I need such services again, but when I do, you'll be the guy I call. Five stars.

Same day fix and reasonable price. They were very clear about options on a drippy faucet…read more Hopefully won't need them again, but if I do I will use them again!