Biggest problem: A woman who married an owner--can't remember her name--so is now an owner,…read moreherself: called me late in week, saying they would be there Monday. We got everything ready, and waited. Late Monday WE called her! (they didn't show up) She actually said, 'this isn't rocket science, we'll get there sometime'! We asked, "Who exactly are you?". Silence for a couple seconds, then: "I'm one of the owners." "Unbelievable." (was our response to her.) Big problem: They promised stuff to get the sale, and then tell the installer said stuff wasn't included in price. Calling up their office to clear it up, it seemed "Owner Lady" was unhappy that said "stuff" was promised, and then Rich, the salesman, changed his attitude immediately. In fact, he had promised a better exhaust fan, but installer was putting in a weaker fan--so we called Rich up. He told us to buy the better, stronger Promised fan, and he would drop by and repay us. Almost a year later, and several phone calls and promises...we got the picture, Rich! Problem: Installer Dennis--not very good. Sadly, we went with Toledo New Bath--even though they charged us $4000 more than our other bid!! Because we Wanted it done right! The caulk job was horrendous. We examined it and found leakage! Dennis also didn't caulk any of the metal fasteners for the seat and handles--so leaks are occurring there. We have absolutely no Faith in them!! Today WE ARE PAYING SOMEONE ELSE OVER $1000 to recaulk Everything!

New Bath recently extended into the window business and since there are no reviews, I thought I…read morewould document my experience. My review and rating will be updated following the install. I saw New Window Elite's TV commercial and since I was in the market to replace builder grade windows, I gave them a call. New Window Elite was my 3rd quote for 7 standard sized double-hung windows. The window is nice but of my 3 sales pitches, I felt theirs fell in the middle in terms of quality. The salesperson was knowledgeable and answered my questions. Initially, he gave me a quote of $1,100 per window but when I told him I would think about it, he reduced the total cost by $1,000, making it $957.14 per window. As with the quality, the adjusted price fell within the middle of my 3 quotes so I accepted. A contract was signed and I took a picture of all provided documents. Upon further review of the contract, no price was included, meaning we technically don't have a contract. Additionally, articles 1-3 of the contract (out of 7) were not provided. My other 2 quotes were upfront pricing. I wish New Window did the same rather than negotiate. I was told that someone would be out to take exact measurements but as of a week after the contract was signed, nobody has contacted me. My credit card was charged for the agreed upon 50% down. Now, on to my rating. Two stars were removed because I subsequently went to their website and saw that it states that the New Window Elite Price for a double-hung window is $300-$450. The sales pitch stated that installation is included in the price so I have to assume it is on their website as well. If this is the case, their advertising is simply not true. With the exception of 4 mullions (support between the windows), the window sizes are standard and the install will be on a ranch-style home. Nothing unusual. The other 2 companies both quoted me at $50 per mullion so I know they aren't outrageously priced. This review is neither positive nor negative but just a means of sharing my experience to others who are considering using New Window Elite. As previously mentioned, my review of the windows and process will be posted once the windows are installed.

Great experience with them. Manny was great to work with! Will be using them in the not so distant…read morefuture.

Unfortunately, we have not had a positive experience with Perrysburg Flooring. We ordered new…read moreflooring over 9 months ago, and the project is still not fully complete. The flooring that was installed in three rooms was not the same floor we ordered--the color run of the batch installed was significantly off from what we selected. This was only realized after the full installation was completed. Manny and the team initially proposed ripping the floor up, but given the disruption involved (moving appliances, removing toilets, etc.), we ultimately settled on keeping the installed floor. Fast forward nine months, and we are still waiting on transition strips so the project can be considered complete. We have made multiple attempts to get this resolved. Perrysburg Flooring has since said they can't locate the strips, has asked us to re-measure ourselves, and continues to push out installation dates while citing backorders. At this point, it feels more like scrambling than follow-through, and we're not confident the strips--if they arrive--will even match the installed flooring. Overall, communication, accountability, and execution have been far from ideal. Based on our experience, I would not recommend working with Perrysburg Flooring.

Steve was very knowledgeable and answered all questions throughly. He was friendly and on time. We…read moreplanned to get a couple of prices, but after talking to Steve we saw no reason to go with another company.

The workers did fine. There is some mild discoloring, but it is Ok. I have issue with the…read moreoffice/management re-scheduled the coating after the arrived due to bad equipment and gave me no compensation. They were late both install days, no one seems to care about the customer.

We had Erie Home waterproof our basement and install an air purification system (my wife has severe…read moreallergies) in our 117 year old home. They said what they were going to do and then did it. That's all I expect of a business. They might have broom cleaned the basement afterwards, but I didn't make a big deal of it. I am capable of doing that. They also didn't move my appliances back, but I said I would do that. The process is not cheap, but peace of mind and improved air quality is worth it. The crew was respectful and efficient.

the company is high priced . The reps need work on honesty. The workmanship was good and they did a…read moregreat job of keeping everything clean.

A great experience dealing with A-1 from start to finish. No pressure getting an estimate and the…read moregreat thing is that the estimate broke down the work in sections so the customer , me, could select which of the work I wanted with clear cut pricing on each section. The guys showed up to do the work asked me if I had any questions and I then left my house. when I returned three hours later the work was done and my property was left in great condition. They did what they promised lifting my driveway and walkway. I highly recommend A-1.

This is the second time I have used A-1 Concrete Leveling. What can I say, FANTASTIC! Pricing is…read morefair and the quality/friendliness of the crew has always been great! They will continue to be my Vendor of choice.....they clean up area before leaving. I find that to be rare these days.

Tech came out for an inspection and said it sounded like we knew what we wanted and he kept asking…read morewhy he was there. We wanted to see what options TBR had for what we are working with. The tech kept shooting down the ideas, saying nothing was feasible and it sounded like we had a skinny guy to do a job since we are working with tight spaces. The only things we weren't open to were wall paneling, but we were still interested in learning about what waterproofing and foundation repairs were available and what could best help us. Really disappointed since we've heard great things and other companies we've had out even recommended TBR.

Joe was very helpful. He called to help me get a better understanding of things. I really…read moreappreciate his help and for reaching out. Highly recommend this company. Thanks again Joe!

I had a number of pet stains in the family room & master bedroom, which I told the people in…read moreadvance. I don't think they were pretreated as NONE of them came out. I don't think the scent was minimized either because my puppy went back to some of the same spots. The cost was over $300.00 which is more than was listed on Yelp. When I mentioned this, I was told that they gave me free Scotchgusrd- I don't think so! I think my carpet has a musty smell as well. I wanted to call them back, but my husband did want to contend with wet carpet again. I should have used Stanley Steamer. I've always been pleased with their services, they just weren't available when I needed to schedule.

Timely, thorough, and priced very competitive. I would absolutely call them again and recommend…read moretheir services.

Carpet spectrum has A lot of beautiful flooring selections for your home. The staff is very…read morehelpful and knowledgeable. A Friendly and welcoming environment :)

Great experience from start to finish. professional, friendly, and on time. The color visualizer…read morereally helped me see what my rooms would look like finished! Installation was great! They were on time, cleaned up after themselves, finished on time and were friendly and professional as well! I would definitely recommend Carpet Spectrum!