Pride themselves in taking care of military/veterans. Quoted me $7k to pull a simple dent which…read morewould have totaled my 2010 Honda Crosstour. Their neighbor, Classic Collision, repaired my vehicle properly for $3.4k. Skip this place and go next door to a more reputable repair center. From their techs to their management Classic is your first stop for honest repairs....

Bumped into a car while backing up and made a small dent in my almost new BMW convertible's rear…read morefender. About the size of your fist if you punched the plastic fender. Geico recommended Gross. Selected the Express Service. Informed the estimator that I had previously worked at a body shop. Very affable and said the damage was so minor he would probably send my BMW to the body shop same day. Fast forward 2 weeks. Why is this taking so long. Answer-you selected the Geico Express Service which takes longer. What?? Another week and asked where is my car? Waiting to go into the paint shop; sitting under a tree in a chain link dirt lot; just where anyone would park a convertible. When will it go into paint? Answer-soon. Started calling daily. Reception is now very unfriendly and snippy. It will get done when it is done. Another week and got the car back. Complained about the poor paint match (probably a too thin pearl color coat) and the misaligned bumper. I was stunned when the fellow says our work is guaranteed so you can bring it back anytime and we will fix it. Oh goody, another month hoping the work is done right the second time. Why Gross could not get the job right the first time is a mystery. Our schedule took us out of the United States for a few months so we paid another body shop to fix Gross's shoddy work when we returned.

If I could give them 10 stars, I would!…read more Jason was extremely responsive, fast, and able to help us with a full battery replacement. I didn't even know this service was provided by towing companies. He went above and beyond to work within our tight timeline, researching and stopping by the auto parts store himself to pick up and purchase the exact battery before replacing it for us. He also communicated his progress all along the way. On-time! Fast, communicative, and efficient! This company was also the only one to respond to our crisis on Yelp. And the prices were reasonable. Thank you thank you thank you!

Professional, timely, friendly, equipment in good and clean condition…read more I would recommend Jason / Douglas Towing to anyone in Escambia or Santa Rosa counties.

I requested the lock out service via my auto insurance, and Taylor's was assigned. Matthew was a…read moregreat communicator, and very friendly. He explained the process, and also jumped my vehicle so we wouldn't have the same issue again. Highly recommend this company and this particular employee.

Would definitely recommend Taylor Towing! Very friendly and professional people to work with! Thank…read moreyou Taylor's Towing

If Tim can't get ya out, you probably better just set your rig ablaze, because no one can. I called…read moreTim in an absolute panic when I drove my 30k pound bus into a magically appearing "hole" in my backyard. Tim was cool, calm and collected and assured me many times he could get it done, but the cost could be high. We talked for a good hour on the phone creating strategies as he tried to picture what my situation was. As we talked it thru we found out I drove into a septic tank I didn't know I had. Trying to minimize the burden on my wallet Tim let me borrow a handful of heavy duty bottle jacks with a small deposit. After a day of struggle I managed to only make the problem worse. After giving up the fight and calling Tim back, he had a crew out to my place in an hour at 8pm. With about an hour of work they pulled her right out. When it doubt, save your time and call Tim! An honest man with the right gear, at an honest price!

From the owner: We provide heavy-duty towing services only. NO CARS…read more Tim's Heavy Duty Towing/Truck Service is a leader in commercial towing services in the greater Pensacola, Florida area. With over 25 years of experience and service in the Pensacola, Gulf Breeze, Holley, Navarre and Milton area we are able to provide damage free heavy duty towing and truck repair. Offering superior semi towing and semi-truck repair, commercial drivers rely on Tim's Heavy Duty Towing/Truck Service for all of their service needs. We know you need to get back on the road quickly and aim to get you there again safely. With professional mobile truck repair we can get you running again in no time; if not we can haul you to our shop for fast, professional and affordable service. We are Pensacola's only rotating wrecker.

I picked up this Cargo van on Friday, March 1st dropped off Sunday March 3rd, Cleaner than it was…read morewhen I picked it up! also, there was 3/8 of a tank gas, I put 5.10 in which brought it up to 3/8 of a tank of gas. They charged me an EZ Fule sales 1.5gal of gas @ 5.83 This pissed me off knowing I left that Van in better condition than I picked it up with ample gas! Called the owner, Monday morning to tell him of my dispute and he cut me off in mid-sentence but telling me he was towing a truck and could not deal with it at this time! Hey did you ever think to tell me to call the office and the would take care of it! NO just cut me off. I rent from Uhaul all the time for my Wedding business and for some reason the website sent me to this J&J tire service, don't know why but you best believe, I will make sure they never get my business again

Scam!!!! They found me stranded and in a bad situation. Took advantage of the situation…read more Overcharged. Lied. I found out later they didn't replace the fuel pump they charged me for. It needs to be shut down. This is just the start of what I could say about this place. Please don't go.