Strictly medical consultation and treatment…read more Dr Thompson is expert, calm, and patient; devised a treatment plan that was very effective and successful. Office staff are polite and respectful. Top ratings

A few years ago I scheduled an appointment with Valerie Beacham to test my hearing loss. I had…read moreobviously selected the right person and the right office. Valerie is extremely knowledgeable and professional and I have been very happy with the hearing aids Valerie prescribed for me. This year both my parents needed hearing aids as well so I brought them both to Valerie. I will note that having the audiology as a part of an ENT office is invaluable especially for my parents who needed ear checkups as well as hearing evaluations. The office was so professional and lovely and honestly the hearing aids have been life changing for both my parents. I highly recommend Valerie and this office.

I first met with Dr Barr of this group practice in 1990. I had been ill for over a year, had a…read morevariety of biopsies, two root canals, thyroid scan, whole body scan, all to discover why I had a lump behind my ear. I had no working diagnosis, only a vague reference to having Epstein Barr syndrome. I had been to an event where someone mentioned that the local expert on Epstein-Barr was Dr. Barr. So I booked an appointment. Within 2 minutes of looking over my binder of biopsies etc, he said, "you don't fit the profile of patients I see with this syndrome, but be prepared to hear that it is serious when we do get a diagnosis." He pointed to one of the biopsies where it said something like "it is not ... hodgkins lymphoma, but we cannot rule out ....xxx...however unlikely it seems" Within a week, I was scheduled for a biopsy of the lump behind my ear and within two weeks, I got the dreadful news. A week later I started chemo and have obviously defied the odds to write this review. Dr. Barr has since retired, but I continued to see other doctors in this ENT practice. I've found all of them to be excellent physicians. The support surrounding the practice is outstanding. They know insurance plans. You are seen at your appointed time. I can usually be seen for acute conditions such as sinusitis the same day; if not at the Chain Bridge location, then at the K-Street location.

While the doctors indeed seem knowledgeable, friendly, and efficient, the time management and…read morebilling are definitely below the standard. Last time my appt was delayed by around an hour, so that I had to reschedule after spending time driving and waiting. It is common to bill one visit (exam and hearing test) as multiple visits, and the patient ends up with paying double the copay for one visit. Such double copay happened to me in 2018 and 2020; I spent hours on the phone trying to process it correctly through the insurance.

THIS IS NOT CONCIERGE SERVICE…read more Dr. Mathur blew me off when I returned from overseas after 2 weeks in hospital. I was in a London hospital for about 2 weeks. During this 2 weeks I sent doctor Mathur emails to keep her updated so, I could be treated immediately when I returned. So, Dr,. Mathur took off January 29 and is never in the office on Mondays and works only a half a day on Fridays. I limped home and arrived in the United States on January 28, 2026, and On January 29, 2026, Dr. Mathur informed me that she taking the day off on January 30. Yes, she really did. After 2 weeks of emails she tells me the day before I needed to see her, that she was taking the day off. For the second time during my short concierge period, she referred me to another doctor. Unprofessional and lack of concern for my well-being. I canceled my agreement with the office.

Dr Vallone is the best doctor I have ever dealt with. He is extremely knowledgeable and a great…read morelistener. He always takes enough time to understand my issues and concern, and lays out the next steps in treatment logically and thoroughly

If I were just rating Dr. Nathan, the score would be higher. The back office support staff is…read morebeyond awful. They let insurance authorizations sit around rather than completing them promptly. When taken to task, they lie and deny receiving the forms. The result is that while Dr. Nathan gives good care advice, it ends up being delayed or not happening at all.

what a worst customer service, I called to have a appointment around 4:04 pm ,to day 08/11/25 the…read morewomen she pick up the phone and ask me to hold and when she come up she tack all the information and ask me to hold again ,I said ok, after 10m,another women pick up the phone and ask me what do you need, I told her all the story and she said well i didn't see any information about you let us start again and ask me my name. What a wasting time. I gave 0/10 customer service.

I thought Dr Mark Rubenstein was an ENT doctor. I went to see him because of a chronic sore throat,…read moreas well as sinus congestion and sinus headaches. I guess I picked him because he had numerous accolades and titles and it seemed he was the chief of some advanced ENT society. Well, I was wrong. He used a light to look in my ears and my nose, and used a little mirror to look in my throat. I brought him a copy of a film of a sinus cat scan, and also some medical history (last endoscopy which diagnosed esophagitis and sinusitis) in 2019. He sort of shrugged his shoulders, said my issues were complex, and to see a doctor of rheumatology. Apparently this dude is more a facial plastic surgeon than an ENT doctor. He actually said some of my sinus issues could be due to implant rejection. WHAT????? He also made a comment about my youthful facial appearance. Another insinuation, I suppose. BTW- I've found seeing doctors during the COVID paranoia causes the patient to receive less quality care. TJB.

Rubinstein clearly has no clue how reconstructive surgery works. He must've fell asleep during my…read moreprocedure because I have had constant pains ever since and the second opinion from other docs has confirmed this. This guy comes across as sophisticated but in reality is simply not a good surgeon.

Dr Otchy and his staff were top notch in all aspects of a persons privacy needs and comfort during…read morewhat is clearly a sensitive area. Very considering yet comprehensive in the diagnosis. Explained everything as it was happening and wasted no time from diagnosis to almost immediately starting the surgery. There was almost no time to get nervous about it. He explained the stinging that would come from the local anesthetic just as the needle went in. I think it was fifteen minutes from the time I walked in almost screaming in pain to walking out after a quick overview of what he did and what I should expect. Christi also gets a nod for getting me in within an hour of my call. Here I am 24 hours later good as new running around in no pain or discomfort. Clearly due to the experience and precision of this mans surgical skills. Thank you Dr.

Excellent Doctor and staff. Considering the sensitivity of his specialty and expertise this Doctor…read moreand his staff are the best

Jeffrey Liaw, MD Terrible experience. My symptoms were…read morebrushed off, and the visit felt rushed and unprofessional. The doctor showed little interest in investigating my concerns and quickly suggested surgery. I left feeling disrespected and without any real help.

I've been to Metropolitan ENT for various things, including implant of an INSPIRE device for severe…read moresleep apnea (it works very well, and I was very pleased with Dr. Swamy). Most recently, I went to have my hearing checked. I worked with Jessica Mooney, one of the audiologists at the Kingstowne office. She was very knowledgeable, exceedingly patient and personable, and extremely thorough. I was able to "test drive" two different brands of hearing aids, and settled on one of them after conferring with her. She answered all of my questions, and was able to navigate through a few concerns and issues I had. I am very pleased with my experience.

I had a great experience with this doctor's office. I was turned down by other ENT practices in the…read morearea trying to get an appointment for an ear issue on short notice, but this group was able to squeeze me in within 3 days. Stacey at the front desk was really helpful and patient trying to get resolution with an insurance issue when my insurance initially didn't register. I also had essentially no wait to be seen, and Dr. Maiberger was friendly, knowledgeable, and had a great bedside manner. Would recommend for anyone looking for an ENT practice. FYI Their new address is 2021 K street

I am a fan of doctor Patrick Maiberger. I had this weird thing going on with my tonsils. The doctor…read moreand I went through every possible thing and test to make surgery my last resort (personal choice) and I had the surgery. He even gave me a personal call to make sure i was okay. Let me call him personally during my recovery while i was panicking. Great guy. Recently told to see a ENT to schedule surgery and all kinds of things due to my sleep issue. Doc gave me a call and told me to hold off visiting him because he knows it's a hike for me to see him and wait and see what the other results are. Great guy.