Margo is always great! She's been cleaning my teeth for some time now. It's always a good visit…read morewith thorough updates and explanations. Anna did my molding for a night guard. She was very gentle and ensured she informed me of what was happening. Office staff is always kind.

Disappointed by the lack of transparency at this facility. On a recent visit, staff provided…read moremisleading information regarding the purpose of separating a patient from their support person. It felt like a tactic to isolate the patient rather than a standard procedure. Patients and their families deserve clear, honest communication, not 'bait-and-switch' tactics. I expected much more professionalism from this place of practice..

absolutely zero regard for one of their employees taking my phone. no sense of urgency to return…read moreit. horrible customer service over the phone. will never recommend someone in the future.

Honestly though, who likes going to the dentist? Anyone? So, I moved to Cincinnati not too long ago…read moreand needed to find a new dentistry and was recommended to Mt. Lookout. It's a bit of a drive from my house but once I've gave it a try - it's definitely worth the drive! EVERY SINGLE staff member is incredibly nice!! I'm talking from the Front Desk to the Doctors, I felt SO welcomed and cared for. I wanted to keep chatting with them but that's pretty hard when someone is drilling into your tooth. Unfortunately, I needed a filling on a cavity and I really appreciated that someone from the staff reached out to me before my appointment to let me know the price I would owe after insurance. If you are looking for a very nice shop with very nice people that help explain things to you, give this place a try!

High quality care, great office as I have rarely waited more than 5 minutes after my appointment…read moretime. Great work on my teeth when I have needed to see Dr Plas.

I was recommended by several co-worker to Dr. Plas as I live in Hyde Park and was looking for a…read moredentist close by. Dr. Plas and her entire staff are absolutely amazing. She is so skilled and takes her time with you to make sure procedures and issues are explained thoroughly and takes the time to answer questions and concerns. Everyone is so friendly and the office has a very welcoming environment. I would highly suggest going to Dr. Plas for all your dentals needs.

Some of the worst care I ever received. Old woman at the reception desk was very passive…read moreaggressive. Not somewhere I'd advise getting treatment. Had a surgery scheduled that needed to be done and was given an incorrect time. Missed the procedure and had to come back a month later although I was in extreme pain. Never going back. Would give 0 stars if I could.

Constant cancellation of appointments and dentists quit their jobs. I had to have a cap replaced…read moretwice and they charged me the second time. I'll never go back

I've been coming here for about a year now and they've been excellent! I was able to get in…read morerelatively quickly for my first appointment and their schedule is quite flexible! Everyone in the clinic is very friendly and they have always done a great job with my teeth! They offer all of your standard imaging and cavity services. There is a lot of street parking and then a small lot behind the office. The office itself is comfortable and clean. Highly recommend!

I've been a patient here for about 20 years. I'm thrilled that there is now a female dentist, Dr…read more Paulette Duncan, on the staff. While the Logenmanns are great people, she's a nice switch. Great spot for your dental care!

I have been going to Dr. Elfers for close to 30 years and EVERY time the staff has been extremely…read morecourteous, helpful, and informative. Dr. Elfers has been the only dentist my young adult children have known and they have NEVER been reluctant to go to the dentist. She and her staff are the best!

BE CAREFUL! This practice is extremely dishonest and unprofessional. I'm so disappointed in the way…read moreI was treated as a patient there. I was new to the area and came in for a routine cleaning. During my exam, I noticed I had some sensitivity near my gum line. Dr. Elfers recommended a filling in that area to patch the exposed root, which I was fine with. She said that if I was coming in for one filling, I might as well have a few others done in some deep grooves I had in other teeth as a preventative measure. I was worried about this, as I was unsure if I could afford the cost. Her billing department said they ran my insurance and that my insurance would cover the entire cost of the procedures, and I would only be responsible for paying $25 out of pocket. I trusted her front office staff, and scheduled an appointment the fillings for a few weeks later. Months after my appointment, I am slammed with a dental bill for $380, when I was told it would only cost $25!! I would have never agreed to have all of this work done if I knew it was going to cost that amount! When I called to discuss this with them they said that they can't predict what the insurance will pay and that I would be responsible for the balance. I'm unsure why they initially told me that my insurance would cover the cost except for the $25 copay and they are now telling me they can't predict what the insurance will cover. Something doesn't add up. Her front office admitted to me that someone must have made a mistake when they initially gave me the quote, but are unwilling to own up to their mistake and make the situation right. Moral of the story: get EVERY billing quote in writing BEFORE you have work done with this office, or better yet go elsewhere. I see from previous reviews on Google that I am not the only person who has had an issue like this with this office. With the large amount of dental practices Hyde Park has to offer, I don't understand how they can get away with treating their patients in this way.

Doctor Shinkle and his staff are very kind and very understanding ,He made me feel very comfortable…read moreand wasn't judgmental!I would highly recommend him and his staff!I had a cleaning today,I have a follow up in 6 months.I want to thank him so much.

Dr. Shinkle is a rare example of what it means to go above and beyond. He is the greatest DR/…read moreDentist I have ever come across. Growing up I have been in and out of dental surgery my entire life and Dr. Shinkle and his exceptional practice are something you only experience if you're lucky, in a lifetime. In regards to the phones I have seen on previous reviews, he is a one man show with 1 staff on board. Providing extraordinary care for everyone who walks through his doors. Please exercise patience! I have been going to his practice for years and as I already stated the finest quality and care I have ever experienced.

Who looks forward to going to the dentist? Well, I never did, but I kind of do now. here's why:…read more 1. high quality dentistry- the dentist does first class work. I worked with 3 other dentists before being referred to Dr. Kaplan 8 years ago. The aesthetic of my smile and health of my teeth have been greatly enhanced. 2. long term staff- from front desk to the hygienist. Dr. Kaplan staff loves to work there and it shows in the nearly zero turnover. 3. personal attention- Dr. Kaplan makes time to sit with you and talk about your dental health. Very unrushed, the opposite of a factory. She has provided her home number after procedures in case I had questions or discomfort. I'm not sure if she provides a guarantee per se, but Dr. Kaplan has always made sure I'm 100% happy with whatever work is done. The environment is warm and inviting, very comfortable, even kind of homey. The technology appears to be state of the art. I wish all of my health professionals were as skilled and caring as Dr. Kaplan.

I have been a patient since the beginning and even at the predecessor firm. Consistently good work…read moreby professionals. I'm always greeted warmly and jayme is the best!! Keep it going - my entire family of 5 are loyal patients.

A super caring and gentle dentist. Very patient focused!read more

From the owner: Dr. Matthew W. Lackney is a dentist located in Cincinnati, OH providing Gentle Dentistry, Dental…read moreImplants, Cosmetic Dentistry, Loose Dentures, Teeth Whitening, Toothache relief, Lumineers and more.