These are the BEST plumbers that I have ever had! They have always assessed the situation…read morecorrectly, given us a quote, and fixed the plumbing problems! We recommend this company to any and all who need plumbing services! Marilyn C.

Always have great service with this group! Fixed a difficult problem in an efficient and cost…read moreeffective manner. Really appreciate them!

Not a rush to get fixed. I probably should see what the other quotes are...probably a smart move. I…read morealso have a home warranty that might be cheaper. By the name...I would say yes.

The breakdown of costs is as follows: Service call - $64.95…read moreMaterials - $47.25 Labor - $147.50 Total - $259.73 This seems excessive for a part that costs $20-$25 and a job that took 20 minutes. When I attempted to address the bill with the owner, he resorted to name-calling and insisted that the high price was necessary for his nephew's apprenticeship. He refused to listen to my concerns and abruptly ended the call by insulting me and calling me names. This behavior is highly unprofessional.

On Time, fixed toliet very happy with Service very quality product. ring her toilet receded and…read moreseal the toilet leaks from the flange and wax.

Quality, responsiveness , great communication . Work on weekends…read moreMichael, the owner is excellent at customer service!

It's easy to get a good review when everything goes well; however, when things go bad, it's nearly…read moreimpossible. I say "nearly impossible" because I am about to report one of those rare instances. I reported a problem with an A/C installation performed by Anthony four years earlier at my daughter's home, and immediately, Anthony stepped up and took full responsibility for fixing the error and all the resulting damage that occurred as a result. My most sincere appreciation and thanks to Steve and Kelly!

at price | $2,000+ I am so highly pleased as a customer…read more My new furnace and HAVC was installed today by the technician Kyle Harris and his co-technician. They did an amazing installation and cleaned up and took away my old furnace and HVAC. They were very professional, knowledgeable and answered in detail all of my questions. I highly recommend Anthony's Plumbing, Heating & Electrical. Also, as a ASAP member the process was so easy and the installation was next day service.

Jacob responded to initial inquiry promptly, the appointment was scheduled timely, the task was…read morecompleted correctly and the invoice was priced right and completely justified. He's added to my contacts and will refer friends/neighbor/family to use his services.

You can't go wrong hiring this young man! Jacob is polite, prompt, thorough, and honest. He's…read moreupfront about what needs to be done and makes sure it's done right the first time. I had some plumbing that desperately needed reworking, so I called Jacob, explained what I wanted, and sent him a few pictures. He showed up fully prepared with everything he needed and had the job fixed in no time. He even took the time to look at a few other things and answered all my questions. The plumbing is now clean, sturdy, and--most importantly--done right! From here on out, Jacob will be the first person I call for any plumbing needs.

If you're considering Mission Plumbing for a major plumbing project, my advice is simple: don't…read moreexpect communication, scheduling, or project management to be their strong suit. Our project involved replacing deteriorated cast iron drain piping beneath our kitchen and basement. The plumbing work appears to have been completed correctly, but getting there was one of the most frustrating contractor experiences we've had. The problems started on day one. I took a day off work because our project was scheduled to begin that morning. Instead, we were told the necessary equipment wasn't available, so the work had to be postponed. While disappointing, I understood that things happen and agreed to reschedule. Unfortunately, that set the tone for the rest of the project. Appointments were repeatedly delayed or rescheduled. Crews arrived hours after their scheduled arrival window without anyone calling to let us know. Several times we had to contact Mission ourselves just to find out if anyone was actually coming. We received different explanations from different people, and there never seemed to be clear communication between the office, management, and the field crews. The estimate created another major source of frustration. The original proposal left us with a different understanding of what work would actually be performed. Once excavation began, additional problems were discovered, and we completely understood that additional work and additional cost might be necessary. That wasn't our concern. Our concern was that the revised estimate was so vague that we still couldn't get a clear explanation of exactly what work we were paying for. When you're approving thousands of dollars in additional work, the scope should be clearly documented and easy to understand. Throughout the project, it felt like we were managing the job instead of the company. My husband and I found ourselves coordinating between the office, management, and the field crew just to understand the schedule, clarify the scope of work, and keep the project moving. That should never be the customer's responsibility. The repeated scheduling issues also caused significant disruption to our daily lives. We repeatedly adjusted our schedules and prepared our home for crews that either arrived hours late or didn't arrive when expected. The uncertainty made an already stressful plumbing project much more frustrating than it needed to be. To the company's credit, management eventually became involved, apologized for the experience, and made a significant adjustment to our final bill after determining that part of the originally proposed work was no longer necessary. We appreciated that because it was the right thing to do. I also want to point out that every employee who came to our home was courteous and respectful. My criticism is not directed at the technicians themselves. It is directed at the company's communication, scheduling, estimating process, and project management. No customer should have to repeatedly call to find out where the crew is, receive conflicting information from different employees, or involve multiple people just to get a project completed. The plumbing work appears to have been completed correctly, and the efforts made at the end of the project to resolve our concerns are the reason this is a three-star review instead of two. Mission Plumbing has good employees. The company simply needs better communication, better scheduling, clearer estimates, and better coordination. If those areas improve, I believe the overall customer experience would improve dramatically.

I called for the $20. AC tuneup. 2 men, 2 vehicles showed up. Strange, one was an estimator. Found…read morelot's of faults with the furnace. Outside, the tech told me the connections were stripped so he couldn't measure freon content. TWICE. They urged immediate replacement of both units as well as the hot water heater. After they left, I had no freon in my system that was working when they arrived. I had a 2nd opinion provider visit that conferred no freon and showed me the connections were perfect. Mission lied to my face TWICE! I will never use Mission again. They had a great reputation until a conglomerate bought them out. I wish I could give them a zero rating.

Good work when I needed it done at a fair price. I will call them again when the need arises.read more

Installed a garbage disposal very quickly. The young man was very polite and on time.read more

This your whole team did an excellent job for me for the water remediation in my basement/laundry…read moreroom. I forgot to write the install teams names but they were great; fast, efficient and friendly. Linda was friendly as was her replacement on Wednesday( I'm terrible at remembering names) when checking the moisture levels daily. Jess and Ben were very professional, thorough and friendly during the equipment pick up. Thank you for all your help. If I ever have an extreme problem again I will definitely give you ( Roto Rooter) a call. Have a great weekend!

Called because our toilet flapper needed adjustments to flush correctly. While they were here they…read moretried to upsell me the entire time. The guy cleared a sink to be nice and busted a hole in the plumbing. He then left to go buy parts. When he came back it took him over 2 hours to repair the damaged pipes. He then got to the toilet which was the original problem. Decided it couldnt be fixed with the parts he had. So we have a toilet not fixed. The total invoiced was 525.

In the past it was all good with excellent techs...but now they contact us every week to schedule…read moremaintenance service, then tell us it was already done....then text us to schedule service, then tell us it's already done ..then email...etc etc etc and the WON'T STOP. And the techs are getting sketchier. I'm assuming it's all 'AI' now. That or the people are just not able to figure the system out. On to the next provider!!

Update from a 1 star review: agreed to a resolution, waiting on execution, satisfied with the…read moreprogress thus far. Thank you, Hamilton

Charged me $300 an hour to fix a problem. Total bill was $950 for a few parts and 3 hours work…read more would not use again. Hopefully problem is fixed, time will tell. do not engage w/o bid in writing and a competitive bid at your own peril.

I am a senior citizen and live alone in an older complex. KC Metro came out in Jan. and installed a…read morecommercial grade water heater ($cost 2,500) although a residential water heater was what was needed. The temperature gauge is so close to the floor that it is impossible for me to change the water temperature settings. A commercial grade water heater cost significantly more than a residential one, at least $100.00 more a month. This commerial grade water heater should be replaced for a residential water heater unit similiar to the one they removed.