I love Kesslers, for example the one by South ridge is great and has great customer service. Always…read moresmiling, excited with me throughout the process offers drinks, makes me feel special. The one in Germantown has consistently been awful. Miranda has always been kind and helpful however everyone else I encounter always makes me feel unwelcome and uncomfortable. I have been there 3-4 times in the past few months and made purchases every time and have always felt unwelcome and not like a special experience at all(Miranda was always good). They never offered drinks when we would arrive, would hardly smile, seemed annoyed to assist us. We would always be happy as we were buying for special reasons and special people and never walked away like we were happily served, welcomed or taken care of. I wondered if I should review but after consistently feeling like an annoyance I had to make a review. I wish this wasnt the location I am closest to. I definitely would not want to buy a wedding ring here as I dont think it would be a fun experience at all at this location

Can't say enough nice things about Kesslers and the wonderful people that work there. I recently…read moregot engaged and my fiancé and I went ring shopping together. Mitzi helped me pick out my diamonds and design my own ring. She is a truly warm and sincere person. We made numerous visits to the store before we actually purchased. Mitzi was very patient and didn't push us at all. It really was a great experience. Even after I got my beautiful ring, I went back in because it was slightly too big and they had a table setup with glasses and a free bottle of champagne! So thoughtful!

I came to see Andy about some scrap gold and coins I no longer wanted. This was my second time…read moregoing to Andy, as my experience with him in the past was top notch! Andy is very knowledgeable, professional and thorough. Thank you so much, Andy!!!

Andy is a remarkable man and numismatist--have been benefiting from his knowledge, advice, honesty,…read morepatience, and kindness for a number of years. He is a gift to all of us who enjoy learning from him--he is passionate about his profession and takes time to teach us about his profession and how to make the right decisions!

Wish I could give more than a 5 star rating for this place! I have sold gold here before and that…read morealways was an easy process, but recently I had taken in my wedding rings to be soldered and was told it would take up to 2 weeks-which is definitely fair. Yet, I was surprised to get a phone call that they were already ready the morning after I dropped them off!! I had a bit of a difficult set that had to be done right and they delivered beautifully with also fixing a knick in my ring! I am beyond impressed with the quality, efficiency and customer service at this jeweler! Will definitely be back and be recommending others!!! Jordan Robinson

If you're coming in to sell any gold or silver coins just go to Great Milwaukee coin. Absolute…read morewaste of my time and gave me a legitimate joke of a price. I got 2.5x more for my coins at Great Milwaukee coin and they won't try and rip you off. And outside of prices, I called before hand to ask whether or not they do special prices on limited time minted silver and gold coins or if they just did melt price, wouldn't give me an answer and then made me drive all the way there just to give me some bullshit out of his ass price.

Definitely see them. Before selling or buying anywhere else. Super knowledgeable, very friendly and…read morepatient.

This place met my expectations. I am an avid coin collector I had coins I wanted to sell. This…read morereview is after visiting this business two times in two days. Each time I was immediately greeted when I walked in. Keith, the owner, looked through my coins and made offers for the ones he was interested in, and gave concise reasons for not making offers on the others. Very trustworthy transaction. Store has no sign out front, but there is an illuminated OPEN sign in the front window. The inside is well worn...erhaps a bit gritty. But there are multiple display cabinets with interesting coins, jewelry and other interesting artifacts, if you are a buyer. The prices were fair and acceptable. I will continue to do business with them.

I have had nothing but good experiences with everyone in the shop…read more In addition to their talent as artisans they are hugely supportive of the community, often doing extra for educators, first responders and the like. While I am sure that no business can meet every customer's needs, this one comes close.

The Jewelry Mechanic is a real gem in Lake Country - True artisans (and lovely people!)…read more My watch was successfully repaired back to working condition (and I learned a little more about the names of watch parts, too!). I can't recommend them highly enough!

This is a great store with skilled and helpful folks. Appraisals and purchases -- both were very…read morepositive experiences.

My fiance and I had the BEST experience at Rohr. We were a bit nervous to be shopping for rings as…read morea queer couple, but Sam put us completely at ease. He was funny, knowledgeable and made us feel comfortable. Instead of trying to talk us into the most expensive ring, he convinced me to use the diamond from my great grandma's ring. He offered great suggestions about the setting for the security of the diamond that we wouldn't have considered, and the custom ring turned out even better than imagined. We would highly recommend working with Rohr for your custom engagement ring!

Great business! Need a time piece fixed, this is the place!…read moreGreat selections, owner very personable and gives great recommendations!

We took in 3 clocks to be repaired. Actually 1 needed cleaning, 1 needed a new part and an antique…read moreclock really needs help. Ron is wonderful, very knowledgable, quotes prices before you leave the store (YOU decide if your clock is worth it) Our clocks were very important to us. He is timely and very courteous. He's the real deal. In an era were most things are disposable, he takes the time to keep your memories alive.

Wonderful experience! My engagement and wedding rings no longer fit and the design needed to be…read moreupdated. Donna worked with me to design the perfect ring incorporating my original diamonds. I couldn't be happier! Ann Marie was great to work with too - made sure my ring was ready when I asked to pick it up. And Pat always makes it a point to say hello and make everyone feel welcome. They are trustworthy, creative and responsive - 5 star jeweler!!

Wonderful people, hometown care delivered as an everyday practice. Can't possibly imagine why…read moreanybody wouldn't consider Armbruster for any fine jewelry needs.