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    Richard's RV Servicenter

    3.9 (8 reviews)
    Closed Closed

    Services - Richard's RV Servicenter

    RV repair

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    Bob Ledford's Adventure Motorhomes - 2021 Cherokee Grey Wolf 22MK

    Bob Ledford's Adventure Motorhomes

    (55 reviews)

    Family owned dealership. Tons of inventory. Parts and service department, With a Friendly staff!read more

    My husband and I recently visited this dealership with our grown son who, along with his wife, had…read morealready selected a used RV and secured financing. They simply wanted a second opinion--my husband has experience in this area and we both understand the importance of getting a major purchase like this independently inspected. Initially, we asked a sales representative about inspections. He quickly pitched us their own inspection... for an additional $2000. No details, no transparency--just an upsell. When we declined, he told us we could bring in our own inspector, which seemed fair. We left the dealership planning to do just that--and to move forward with the purchase after the inspection. Then, just a couple of hours later, the same sales rep called my son and abruptly reversed course. He told him, in no uncertain terms, that absolutely no outside inspection would be allowed. He claimed it was against dealership policy and there would be no exceptions. That was a huge red flag. Why deny a reasonable, independent inspection on a used RV--especially one being sold as-is? It left us feeling like there was something to hide. Buying an RV is a significant investment, and this lack of transparency and sudden change in policy completely eroded our trust. Unbeknownst to the dealership, my Husband and I are also interested in buying a new RV but will now look elsewhere. Needless to say, they did not move forward with the purchase. If you're considering buying here, I'd urge you to think twice and ask plenty of questions--especially before signing anything. A reputable dealership should have nothing to hide.

    Blue Compass RV

    Blue Compass RV

    (25 reviews)

    The sales person, Cal, was very personable and very, very helpful. I needed to have camper fully…read morewinterized, after watered up for trial run and orientation for me as a buyer, because I live in the mountains of WNC and temps still were way below freezing. They re-winterized this camper for me w/o a charge! Just all around nice folks! Finally in April, I called service dept to have one warranty issue fixed and asked if they would de-winterize camper and show me how to do this bc temps may easily dip back down in mtns again. James, who is in the service dept , could not have been more helpful, knowledgeable and patient!!...when I heard his phone ringing constantly! He is really a jewel in the crown of this company. I don't think many places have someone if this calibre, especially when dealing with new owners, than this man! Again I say that this dealership is greatly enhanced by him! I will definitely recommend Sonny's Camp and Travel! Thank you! Hope to see you soon when the back ordered screen doors come in! Thanks

    ​I am very disappointed with the service I received regarding the purchase of our new 2026 Momentum…read more320G. The salesman was aware of the issues we experienced from the beginning but failed to follow up to ensure they were resolved. ​Given the importance of referrals and repeat business, one would expect a proactive approach to customer satisfaction, especially after discussing these issues with him in person. ​Additionally, the finance representative was overly aggressive in attempting to sell the warranty. ​Furthermore, during our initial walkthrough, it was evident that a proper pre-delivery inspection had not been performed prior to our arrival. Upon lowering the rear door of the toy hauler, we discovered a broken wheel and another missing wheel on the deck gate, alongside a torn screen. Rather than addressing these issues immediately, we were advised that this was a warranty issue and to take the vehicle home and return it three weeks later due to service backups. I objected, emphasizing that because the unit was brand new, these pre-existing defects should not be treated as a standard warranty claim. ​Although this occurred on December 15th, the dealership retained possession of the RV until March--returning it just one week before a major month-long trip we had scheduled. To make matters worse, two wheels were still missing from the deck railing upon its return, and they remain unreplaced to this day. Moreover, the switch to start the generator from inside is inoperative, however it can be turned off with that switch. The unit was brought back to the dealership on April 15th and to date nothing has been done. Attempts to resolve this by contacting Grand Design headquarters directly results in conflicting information. ​While the dealership did finally order the necessary TPMS sensors two weeks ago, which they still have not received, the problem with the generator is still not fixed. Our overall experience has been entirely unacceptable. Due to the extensive delays, we have been forced to pay for an empty storage lot for months. Because of this severe lack of service and accountability, we will no longer do business with Blue Compass, nor will we work with this particular salesperson at any future dealerships. Needless to say, we will never purchase anything else from Blue Compass! 'BUYERS BEWARE"

    Richard's RV Servicenter - selfstorage - Updated May 2026

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