This is a great place to take your bike. This is a very small set up and you will feel attended to…read moreand welcomed. You will also get as much knowledge as you can handle because the owner is very knowledgeable on this craft. Every question was answered and when he performed the job function requested, he spoke about every step. Gives you a feeling of comfort. Pros: 1. Owner knowledge base. You can ask all the questions necessary and Matthew is able to provide an answer. 2. You will feel like this is a personal cycle trainer you're visiting and not a public open space. 3. You can pretty much have everything done at a decent price at this place. 4. Your bike, no matter the condition it comes in, will leave like new. Cons: 1. the place is very cozy. As much as I'd like to bring a gang of my friends to get all tuned up at once, it's best to call ahead and schedule. 1A. This problem is solved as Matthew informed me he has purchased a store and will now have more space to accommodate more people.

Matt has been my go-to for all things bike related. He's extremely knowledgeable and most…read moreimportantly, cares! I've hired Jafe Cycling for a bike cleaning, (if you're type-A, this is your guy because the attention to detail is very apparent), adjustment to gears and brakes, and overall maintenance. Great shop with amazing service!

Super responsive, patient, and most importantly knowledgeable!…read more Also super affordable and accessible.

Fantastic from start to finish! Bike Werk's technician was SO responsive, knowledgeable, and…read moreexcited (yes, excited!) to help. His direct and honest approach - no upselling here - was a refreshing difference from the 4 bike shops I'd called or stopped by. My racing bike and my hybrid bike are like brand new!

Very attentive and knowledgeable staff. They have not steered me wrong. The new go to bike shop.read more

Small store, nice employees. They rent some high speed specialized bikes that you can take out in…read morethe dirt for the day. Pretty cool idea. They don't have much of a selection to buy bikes but I'm sure you can order them. Nice new place.

MOST helpful! needed a box or boxes for shipping a bike and they provided three at no cost.read more

When I broke my Gates Carbon Belt Drive on my Priority Current, I couldn't find someone to help me…read moreinstall a new one on my ebike. I ended up learning how to remove my rear wheel and install a new belt. However I had trouble reattaching the cable onto the internal gear. When Kevin started Terrapin Bicycles, he helped me a great deal with my Priority Current and getting a new motor for it. Years later, I remember his generosity. I called up the shop and nearing closing time, Brie, the bike mechanic said to come in and he'll help out. In 15 minutes, he'll got my bike in top shape. It's so important to find "your guy". Terrapin Bicycles is incredible in their service, knowledge, and relationship with the community. Thank the bike gods for them.

Eric is top notch! We ended up having 4 bikes tuned up and couldn't be happier! He comes to your…read morehome prepared and really knows his stuff! It's like getting back a brand new bike! Couldn't be happier with his mobile service!

Will only use Eric in the future. On time…read more Lightening response. Great customer service. Excellent part recommendations. Very economical.

I'm fortunate to have this bike shop near me…read more From my bike (which is kept in my frequently unused dining room) we heard this loud hissing sound this morning after air was put in her yesterday. Yep, tire flat. So I jump online to figure out what time this bike shop opens, 11AM. I call in case they do a seasonal shutdown and they confirm they are open for business. We are promptly served, about 5 folks working upfront. We are in/out within 30 minutes with a new tire tube installed plus some advice on future service I will need after I request an inspection for other defects. So I suspect I'll take my bike back at the end of this riding season or early Spring 2025. Their inventory is awesome. There was a customized none-motorized bike upfront waiting for pickup that cost $8K. Mine blowing! They have lots of e-bike too. They have lots of bikes, period. They have a small 2 seat waiting area with coffee service. I bought my bike from them, many moons ago and she's still in pretty good shape(except from being dirty I was told with a smile). The recommended future service stuff is low cost routine maintenance type stuff IMO.

Coolest bike shop in SOMD. I recently had a minor repair done on my bike. The repair required a…read morepart to be ordered which took longer than originally expected. I was contacted after the original due date to inform me of the additional length of time. Once the repair was completed, I needed an adjustment to meet my original specs. This adjustment was performed while I waited, which I was happy about. Lastly, the final cost was about 20% higher than the estimate. No explanation offered. Overall, the shop is cool, nice inventory, nice location, plenty of accessories, cool staff and a competent repair shop. Hours of operation are from 12-5 from M-Sat which doesn't fit a normal customer's work schedule at all. I had to either take off work or plan a Saturday around this repair. But having said that, I'm sure management has a good reason for these hours of operation.

Great customer service and highly knowledgeable professionals! They were generous enough to offer…read moreme a test ride on a bike that was too expensive to simply trust over an online purchase.

From the owner: Electric Bicycle Specialists. Sales, Service, Repair. Regular Bicycle Service and Repairs. Ebike…read moreConversions. Ebike Display Experts.