Fantastic from start to finish! Bike Werk's technician was SO responsive, knowledgeable, and…read moreexcited (yes, excited!) to help. His direct and honest approach - no upselling here - was a refreshing difference from the 4 bike shops I'd called or stopped by. My racing bike and my hybrid bike are like brand new!

Super responsive, patient, and most importantly knowledgeable!…read more Also super affordable and accessible.

I needed a bike to help me get around the DC and Alexandria area while I was visiting from out of…read moretown. I thought I knew exactly what I needed, but I was wrong. The staff helped me realize that a hybrid bike was the better choice for what I was looking for. It was perfect--and even less expensive than what I originally planned to rent! I'll definitely be back the next time I'm in town.

Rented bikes for 2 days. Everything was perfect. Loved having the flexibility of riding all day and…read morenot worrying about returning a city bike rental was awesome. We had 2 locks and were able to lock the bikes at the various places we visited. Loved having the shop close at 7, so we had a full day of riding. We rode 25+ miles each day. I would highly recommend big wheel bikes.

You can look at my account and see that I don't often feel compelled to review businesses. Then,…read moreI'd like to say that I have 40 years of experience dealing with bike shops. For the past 10 or so years, I've had 10 or more bikes. (I restore 50-year-old and older bikes.) Today, I had some hydraulic disc brake issues and a wheel bearings issue. I walked into Silver Cycles. They checked-in my bike in a couple minutes. They gave me an estimate that was very affordable and a short timeline for completion. They promptly left a message that the bike was finished. On pick-up, I experienced the same impressive professionality and time efficiency. The price was great. The work was well-done. In summary, that was a perfect transaction. I highly recommend.

My shifting was a little janky so I took it in for a tuneup. The tech told me I just needed my…read morechain lubed and everything else looked great. He put air in my tires and sent me on my way, no charge.

Gearin' Up provided a deluxe tune-up that got my old mountain bike into good working condition, and…read morestaff were down to earth instead of disparaging my wheels like another shop had subtly done. They installed some parts I provided, and supplied others. A helpful and constructive community resource.

They took care of my issue that another bike shop told me was impossible to do. Now my bike is…read moreriding like a dream. I would say how insane it is to get a tune-up in this city. If there is a 2 week wait at Gearing Up, I can't imagine what it is like at REI or other bike shops.

Canceled my appointment because I didn't press the buttons in the right sequence. Scheduled bike…read moreassembly instead of "basic repair minimum" and rather than clarify, they just canceled my appointment. By the way, bike assembly is more expensive . My appointment was canceled because I paid too much?

Best in the city! He's completely mobile which is really great, he comes to me. Very knowledgeable…read more& always patient when I have questions. Definitely recommend!

Conti's "Navy Yard"Bike Shop A huge thanks to Theo for the…read morerestoration of my e-bike! I couldn't be happier. I quickly noticed the improvements you made that you reviewed with me: * The shifting is crisp * The brakes are perfectly dialed * Everything feels tight, clean, and precisely indexed (rides like a dream) Knowledgeable & skilled service, great attention to detail, honest & transparent fair pricing is why this is definitely my new go-to shop!" Thank you Theo & the skilled Service team @ Conti's "Navy Yard"Bike Shop! Best regards, Ron W

AVOID THIS SHOP AT ALL COSTS. I have had two very negative experiences with their service…read moredepartment and will never come back. In the most recent instance I called asking about a handlebar swap on my gravel bike. As you can see from my transcript of the call below, I clearly stated all the facts up front (Pinarello Grevil F7 2024, integrated cable routing, hydraulic disc brakes, mechanical shifting, separate bar and stem). They quoted me a price of $72 or ~$75 with tax. I came into the store today with the bike, went up to the counter and politely asked them to confirm that the price would be $72. The worker said no and then printed me out a quote $336 -- nearly FIVE TIMES the cost I was quoted on the phone. I would understand a small price difference. But ~FIVE TIMES THE PRICE? I walked away feeling extremely misled and deceived. Is it normal for them to lie to potential customers about the price to get them in the door and then upcharge them later? The time before I took my road bike w/ clip on aerobars into the shop for bar tape and re-wrapping. With a sales associate I picked out a tape, after I was told it would be long enough to cover both the main bar AND the aerobars. Upon returning I was told "Sorry, there wasn't enough for the aerobars" and was given the bike back. I got halfway home and realized they hadn't asked me to pay! Not wanting to be accused of theft, I turned around and had to come back and pay them. The cost I believe was close to $50 -- more than the cost of the tape itself.

I used Mobile Bicycle shop today Tony was so professional and patient. If you ever need anything…read moredone to your bike he is extremely informative and got everything done we needed. I would definitely recommend and will be calling him again.

They were wonderful!! Highly recommend. They even assisted me when I fell down. They were…read morepersistent in fixing my e-trike.

As noted by my fellow yelpers, the retail showroom has new & used bikes. It's located in a…read moredifferent location than the Service Center. Handy Bikes also carries a variety of bike brands such as Specialized, Giant, LIV, and Moots (titanium) Cycles. I haven't purchased a bike from them but I've used their Service Center multiple times. The mechanics are polite and competent. I also appreciate the text message updates. Each issue has been resolved to my satisfaction and I am grateful for the reasonable prices. Brick and mortar bike shops are going away. However, the community still needs safe spaces to gather. Support your local bike shops & enjoy the ride.

An absolutely amazing bike shop. The staff is incredibly knowledgeable, friendly, and efficient…read more I had been having a bunch of trouble with my Globe Haul ST that 2 different shops couldn't resolve--they would keep it for weeks at a time and temporarily fix my issues and sure enough they'd come right back. Handy Bikes took it and fixed it right away over a year ago and I haven't had a problem since. Since then, they've been my go to for all service issues and have been stellar. They're truly the best, so glad I found this shop and I won't go anywhere else!

Omar is who you want and need to fix your e-bike. So knowledgeable, dedicated and most importantly…read moresafety-conscious. He agreed to take on a repair for a used bike of mine knowing it could be difficult and time consuming. He didn't give up and took the extra time needed to ensure the bike functioned safe. Highly recommended

Omar is amazing and this is an amazing service. He was prompt and on time, set up his stuff right…read moreoutside my home and got to work. He was able to fix my brakes, my chain, oil and lubed the bike and even cleaned it up a bit. The value is unmatched and I didn't have to leave my bike at some expensive bike shop for days on end waiting for them to do some quick simple fixes. Omar is now my bike guy for sure.

I came in looking for a new bike for my daughter. The staff member who helped me was amazing…read more Although the store didn't have the right size bike, the whole experence was great. He even recommended other bike stores that might have the right bike.

Daily Rider kept my ebike for over four days to repair a rear flat for that cost over $90.00. I…read moregot it home and the tire was flat, still. I had another bike shop repair the flat for $30.00 and it took less than hour. It was noted the debris was inconspicuously in the rubber part of the tire that most people miss. Daily Rider may have replaced the inner tube but missed the debris in the tire. I say may have replaced the inner tube because there wasn't a cap on the tire when I took it to Daily Rider. I'm told caps come with new inner tubes. Why didn't Daily Rider put the cap that came with the new inner tube after reassembling, I paid $90.00 for tire repair that included a new inner tube with the cap. When I took the inner tube back to get a refund because another shop fixed the flat that Daily Rider couldn't. The person who took four days to work on my bike to no avail said that I had bad luck and got another flat on the way home from the Daily Rider shop.