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    Richardson Chrysler Jeep Dodge Ram

    2.4 (312 reviews)
    Open 8:30 am - 8:00 pm
    Updated over 3 months ago

    Services - Richardson Chrysler Jeep Dodge Ram

    Auto brake repair

    Auto engine repair

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    My Luxurious Truck
    David B. D.

    Sale went quickly and finance was superb. Pickup next day after cleaning. Total time from test drive to signing loan paperwork to driving home was less than two hours. I did spend ten minutes on website to build my truck. It's a 2025 Ram 2500 Turbo Diesel MEGA Cab with Towing Package, leather seats and interior, also cooled vented front seats.

    Service bay entrance
    Victoria E.

    Had to get fog light replaced. Service staff member friendly and straight forward about not just a bulb needed to replace whole unit. Ordered and received then replaced in less than an hour. $300.+ for a small light bulb but my local mechanic said they could not do it and dealership would need to. I hate the high price but service was excellent.

    The poor management's reply to my review

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    1 month ago

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    Mary V.

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    4 months ago

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    Mary V.

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    13 days ago

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    Mary V.

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    15 days ago

    Tiric helped us out really well and just got us into our new 2025 Ram Bighorn 1500. great service and he handled everything expeditiously.

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    Mary V.

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    1 year ago

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    7 months ago

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    2 months ago

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    1 year ago

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    4 months ago

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    1 year ago

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    Josh S.

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    1 year ago

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    10 months ago

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    3 years ago

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    8 months ago

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    7 months ago

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    3 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    Page 1 of 8

    Ask the Community - Richardson Chrysler Jeep Dodge Ram

    Review Highlights - Richardson Chrysler Jeep Dodge Ram

    Richardson CJDR took care of it right then without a prior appointment and was out the door in less than 2 hrs.

    Mentioned in 10 reviews

    Read more highlights

    Toyota of Richardson

    Toyota of Richardson

    (835 reviews)

    North Dallas

    i came here to purchase my first car and Leo was super helpful. at first things were a little…read moreshaky, but we eventually came to a mutual agreement! i believe it took us about 2.5 hours and i pulled off with my used 2024 mazda! i'm super in love with it!

    My dad (older gentleman) bought a 2025 used Honda Accord from this dealership with only 16k miles…read moreand well under factory warranty still. When I looked at the paperwork, they added some MPP service contract ($3k), MPP wheel and tire package($2k) and a debt cancellation package($1.2k) and lumped it into his financing. My dad went back the next day to talk to Jacob Campbell(finance manager I guess) who did his finance paperwork and told him he didn't want the additional packages on there and Jacob told my dad he would take it off. Lo and behold they weren't taken off and when I got involved and talked to Jacob he said I need to contact MPP myself to have them cancel it but didn't tell me the "debt cancellation" was through another company. Luckily I found out it was separate and currently processing the cancellations with the companies directly rather than him making it right. On top of that, I've asked for the paperwork that includes the service agreement and member numbers for all three of these services he added and 2 weeks later we still don't have any of that paperwork. STEER CLEAR OF THIS DEALERSHIP AND THEIR ANTIQUATED SALES TACTICS!!! Thanks for no help making this right after the sale.

    Reliable Chevrolet

    Reliable Chevrolet

    (373 reviews)

    I've been working with my service advisor Bill Mullen since 2012, and I honestly wouldn't trust my…read morevehicle with anyone else. Over the years, he has consistently provided exceptional service, honest recommendations, and a level of care that's hard to find these days. My vehicle is paid for and I continue to bring it to the dealership where I purchased it for quality care service. Bill takes the time to explain what's going on with my vehicle in a way that's clear and never overwhelming, and I've always felt confident that I'm getting the best advice--not just what's convenient. His professionalism, reliability, and attention to detail are unmatched. It's rare to find someone you can truly rely on for something as important as your vehicle, but he has earned my trust time and time again. If you're looking for someone knowledgeable, dependable, and genuinely committed to great service, he's the one you want. Highly recommended! Gidget

    Reliable Chevrolet should seriously consider changing their name to Unreliable Chevrolet…read more This was easily one of the most unprofessional dealership experiences I've had. We were specifically interested in a black Chevrolet Trax. Initially, Devon told me the vehicle was unavailable because it was being used as a loaner. Then Mark contacted me and suddenly the vehicle was available again. Mark specifically told me they would pull the keys so the vehicle would not be sold and that it would be returned and available for us at our scheduled appointment the following day. This was not some vague conversation or misunderstanding. I confirmed the appointment by text, and Mark then called me again to confirm by phone that I received the appointment information. We made the trip to Reliable specifically because of those assurances. We arrived for our appointment and were told the Trax had been sold that morning. So what happened to pulling the keys and making sure it wouldn't be sold? To be clear, the vehicle being sold is not even what upset me the most. Cars sell. Mistakes happen. If we had simply been told, "We can't guarantee the vehicle will still be here," then I would have understood the risk before making the trip. What bothered me most was the complete lack of accountability afterward. Not once did anyone simply acknowledge that we had driven there because of the assurances their employee gave us and offer a sincere apology for wasting our time. A simple, "We screwed up. You were told the car would be held, and we're sorry," would have gone a long way. Instead, we were shuffled through alternatives. We were told about another loaner at a sister location. Then they pulled around a Trailblazer with a roughly $30,000 sticker price, despite the Trax we came there to purchase being in an entirely different price range. Eventually, we were told they could get another Trax around the same advertised price by Monday, except it would have approximately $1,999 in additional dealer charges. After everything that had already happened, I explained that I didn't feel they were doing nearly enough to make the situation right or earn our business back. Ray's response? "Well, maybe we're not the dealership for you." That response was unbelievable. We didn't ask Reliable to hold a vehicle and then fail to show up. Reliable told us they were pulling the keys. Reliable confirmed our appointment by text. Mark called again to confirm by phone. We showed up when we said we would. Yet after Reliable failed to follow through on what we were explicitly told, apparently expecting an apology or meaningful attempt to make things right meant we weren't the customers for them. Mistakes happen at every business. What separates a professional business is how it responds when it makes one. A sincere apology and genuine attempt to make this right could have completely changed my opinion of the dealership. Instead, we got no meaningful apology, were offered alternatives that didn't make sense for us, were presented with another Trax carrying roughly $1,999 in additional charges, and ultimately were told, "Maybe we're not the dealership for you." Ray, you're right. Reliable Chevrolet is definitely not the dealership for us. We'll happily spend our money somewhere else.

    The Car Network - Cars

    The Car Network

    (37 reviews)

    Great people ! Good business ! Good deal! Will buy again !…read moreAnd again, Go see Matt

    I purchased a car from this dealership in May 2025, and I have had nonstop issues ever since. Just…read moreone week after purchase, the check engine light came on. I had to bring the car back 6-7 times before it was even somewhat fixed. Not long after, the car broke down on the highway and had to be towed to their shop. I was without a vehicle for over a week. When I finally got it back, the very next day the car was hesitating to start and warning lights were coming on again. I returned it once more, and they said they replaced a hose. Two weeks later -- the check engine light came on again. When I told Carla that I would not continue making payments until the car was properly fixed, she became upset instead of trying to help. I asked if we could work something out to get me into a different vehicle, and I was told, "This would happen to any of the cars on our lot." That response alone says everything. Today I went to the dealership just to retrieve some personal belongings from my car and saw "REPO" written on the side. This was shocking, as I personally drove the car there, it was never repossessed, and I was never notified of anything related to a repo. When I started having problems with the car I was told "this never happened," This dealership has been dishonest, unprofessional, and dismissive throughout this entire ordeal. I strongly encourage anyone considering buying a car here to think twice.Save yourself the stress, money, and safety risk, I wouldn't wish this experience on anyone

    Richardson Chrysler Jeep Dodge Ram - autorepair - Updated September 2026

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