1. Richardson Funeral Home

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    Miami, FL

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    Richardson Funeral Home

    5.0 (2 reviews)

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    2 years ago

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    4 years ago

    Richardson did an amazing job with my father, back in October 2022. I was very pleased with his work and the staff is amazing as well!!!!

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    Valles Funeral Homes and Crematory

    Valles Funeral Homes and Crematory

    (14 reviews)

    We knew this day was coming. Even though it didn't make it…read moreany easier my friend and his family were as ready as they could be. This facility made the process a little easier to grieve. They decided on a 2 hour viewing so everyone could say their proper goodbyes. They have a screen available to play video or pictures if you have a USB. They can also play your loved ones favorite music if you provide a playlist or a CD etc. It was nice hearing some of the music that brought us back sweet memories. The facility was clean and the staff only came out to greet everyone in the beginning and at the end to give their last condolences. Giving us our privacy. Everyone appreciated that. R.I.P. Mr. Marshall, we love you Pops!

    I will post my review in English and Spanish. We are…read moregrateful for the professional and compassionate attention we receiveived by the Valles family at their beautiful installations in Miami , Florida. Our loved one's wishes were to return to our homeland. The Valles family expedited the repatriation process in a timely manner, tended to every detail with a service here in Miami in their beautiful and elegant installations. They went above and beyond in service, consideration and compassion. Our loved one was repatriated to Venezuela We are eternally grateful for your attention and professionalism. Valles Funeral Homes have been in business in Venezuela with nationwide locations for over 50 years. The generations have maintained the impecable service they've been known for in Venezuela. Thank you Valles Family. Publicaré mi reseña en inglés y español. Estamos agradecidos por la atención profesional y compasiva que recibimos de la familia Valles en sus hermosas instalaciones en Miami, Florida. Los deseos de nuestro ser querido eran regresar a nuestra patria. La familia Valles aceleró el proceso de repatriación de manera oportuna, atendió cada detalle con un servicio aquí en Miami en sus hermosas y elegantes instalaciones. Ellos fueron más allá en servicio, consideración y compasión. Nuestro ser querido fue repatriado a Venezuela. Estamos eternamente agradecidos por su atención y profesionalidad. Valles Funeral Homes ha estado presente en Venezuela con ubicaciones en todo el país durante más de 50 años. Las generaciones han mantenido el servicio impecable por el que han sido conocidos en Venezuela. Gracias familia Valles.

    Graceland Funeral Home - Felipe J. Caballero Funeral Director

    Graceland Funeral Home

    (14 reviews)

    West Flagler

    I have mixed feelings about this business. I'll walk you through my experience. My brother…read moreunfortunately passed out of state and I immediately started the process of making his arrangements. I initially started working with a different funeral home and unfortunately due to how sudden and unexpected the passing of my brother was we were simply unprepared financially for this situation. There were a lot of blurred lines surrounding his death and well when you're in a vulnerable position and you put your trust into a business that's supposed to alleviate your stress when you're already grieving you expect a different level of care and professionalism. I found Graceland through Catholic Charities, and although Felipe was at first very kind and seemed like he genuinely cared there were a lot of things that just didn't sit right with me. For example my brothers body had to be shipped from out of state, that in itself took about two weeks. My brother passed away in May and we did not receive the body until June 27th and the viewing took place on the 28th. We were denied access to viewing the body despite repeated requests, although a funeral director can make the suggestion I believe it's up to the family to make the final determination. We never had the opportunity to identify the body and when I requested pictures, identifying information such as tattoos, or finger prints etc I was denied every single suggestion that I had in order to receive the closure that was needed. There was a constant back and forth with National Mortuary which is the company that ships, the funeral home in the state in which he passed said they preformed the embalming and the then I was told by the shipping company that THEY had preformed the embalming. The office staff seemed to laugh at me every chance they had, in particular Samuel. My brother was cremated on the 29th and unfortunately I couldn't attend the cremation which I truly believe was their end game. Although they were very gracious in understanding our financial situation and did give us a discount I don't believe that entitled them to behave in certain ways. I for one felt extremely disappointed and embarrassed by the whole thing. I repeatedly went to pick up my brothers ashes and they apparently have a policy where you can only pick up from 8:00 AM to 3:00 PM despite Felipe being there. When I initially went to pick up his remains the staff told my husband that we still owed money which of course wasn't true we paid cash the moment we signed the contract and so apparently that was an accounting oversight. I have never felt so humiliated, embarrassed, and ashamed. This was terrible what was done to us and I hope it doesn't happen to any other family out there during the most difficult time in their lives. While we appreciate the discount we would've appreciated empathy a lot more. Felipe is extremely professional in his communications and the way he accommodates families but I just felt extremely frustrated and lost throughout the process.

    Dealing with Graceland was a very positive experience. They were very prompt in their service,…read morethey included a beautiful guest signature book, they were easy to please, and their service at the church (especially their employee, Ray) was excellent. I couldn't have been more pleased. Most of all, they were very reasonable priced, which is difficult to find in today's world. I highly highly recommend Graceland Funeral Home. (Carolyn Fetscher, Miami, Nov., 2023)

    Richardson Funeral Home - funeralservices - Updated September 2026

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