I've needed things from time to time, most recently was an extendable rod set to cut tree limbs. This was last year and the year before that was a mower for our gated community. The servicing of products are outstanding and the service at the desk is always outstanding and well informed with great follow up. That's all thank you. read more

Im looking for some new chain saws and my search directed me here. Ive driven by this place(established 1968) for years, seen the sign but, guess I didnt have the need. When I entered I was immediately impressed by how well laid out everything was. Organized and orderly. I could see exactly where I needed to walk to in the spacious store. Shortly after arriving in front of the chain saws, I was approached by Randy. Super helpful and answered all my questions. I like that they service what they sell. This is a strong point. I didn't buy today but, will be back to spend some bucks soon. read more

Richardson Saw & Lawnmower Company - These are nice people that have what u need - Farming Equipment Near Me - Richardson, Texas

They fixed my dead Toro for $115 in less than 10 days. They're straight forward and reliable and kept me in the loop. I'd recommend them to anyone. read more

Richardson Saw & Lawnmower Company - Lawnmower - Farming Equipment Near Me - Richardson, Texas

Great customer service even on a day they were short handed. This place was really busy today and I was in the market for a new leaf blower. The gentleman who was there working the showroom was slammed and had multiple people were waiting but he kept his cool and handled everyone in the order we all came in and never made anyone feel rushed. Once it was my turn he guided me to what I am sure will be a great choice for me! read more

Prompt, friendly service helped me saw down branches left on the fence by Oncor. There are plenty of supplies and tools to get your yard looking good fast. Lots of yard guys there so it must be good. read more

Needed a new place to after my longtime favorite repair shop at Bachman Lake closed and Mower Medic in Farmers Branch which was great, got bought out and now can't be bothered to answer their phone or return voicemail messages. Well, I have a new favorite. These guys are a pleasure to deal with, friendly staff, fair prices, fast high quality service and excellent communication. They require a deposit to take the equipment, but it is applied to the work that's done, which is totally fair. After doing a diagnosis, they called before doing any of the work to get approval, which they didn't have to since it was below the threshold I had set. The equipment now not only works great, but they took the time to clean it up cosmetically. I expect to be coming back to this place for a long time. And by the way, check out some of my other Yelp reviews if you think I throw 5 star reviews around like candy. read more

Repair was as expected, however they can't really be trusted as they add in things you don't need and charge lots for it. Be sure to ask every question you can, or they'll gladly take you to the cleaners. Don't trust em. read more

Best place for new equipment and repairs in the DFW! My husband I own a landscaping company and they are always very reliable and knowledgeable. Our go to person is Chanler, he's truly the best I would recommend Richardson Saw to anyone. read more

Jeremy Weatherall was very helpful in advising me on selecting a mower. I had lots of questions and he patiently answered each one. He listens to the customer and meets their needs. I love my new mower and came back a week later and bought a weed eater system with several attachments. I fully recommend you visit Richardson Saw & Lawnmower and ask for Jeremy. read more

Richardson Saw & Lawnmower Company - Lawnmower - Farming Equipment Near Me - Richardson, Texas

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No recomiendo esta tienda los hispanos somos los mayores consumidores de aqui el dueño es una persona que discrmina alos hispanos lo e comprobado Martin trejo es una persona que abla puras tonteras yo tube que reportarlos por que eyos venden productos y no son los correctos los llevas a cambiar y disen que ai no los compraste son unos cínicos el dueño y los empleados jamas les vuelvo a comprar nada aparte los precios muy elevados mal servicio nadie se atreve a reportar la tienda yo si en dos ocasiones loe echo no recomiendo que los hispanos bayan a comprar para que el dueño tenga todo el tiempo de saludar reir con los gringos y Jajajaja y los hispanos no los saluda ninles abre la puerta read more

Richardson Saw & Lawnmower Company - No lo recomiendo una tienda donde nos discriminan - Farming Equipment Near Me - Richardson, Texas

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Through Covid and parts & supply shortages, these guys continue to show up and show out. They're courteous, friendly and always willing to go above and beyond to meet our needs. Our business will always be a loyal customer as long as Chandler's in charge! read more

I was in need of getting my electric chain saw repaired. Although, they replied immediately, they did not work on that particular chain saw, but responded quickly. I appreciated the effort and recommendation on their part. read more

The service was very fast, affordable, and great! I needed my lawnmower's carburetor cleaned out, so it would start back up for me. Another lawnmower company charged me over $150 the first time it happened, and Richardson Saw and Lawnmower charged me nearly half of that. They also had my mower ready in less than 2 days when they were clearly very busy! They were very informative, unlike other companies who want the repeat business. Richardson Saw and Lawnmower educated me on how to best prevent my issue from happening again, so I don't have the issue every year. I'll be visiting this place anytime I need help with my lawn care equipment needs in the future! read more

I was having trouble starting my lawnmower with the pull cord and called Richardson Saw & Lawnmower (who had previously serviced the machine) for advice. To my amazement, someone (I am embarrassed to not have asked his name) arrived at my home a few minutes later. He quickly demonstrated how to deal with the issue I was having. I am so grateful for that incredible service and could not recommend this business more highly! Louise D. read more

A great residential lawn mower buying experience. I drove past many dealers to get to Richardson Saw and Lawn Mower... I'm glad that I did! My salesman, Chandler, took a lot of time answering all of my questions. He provided tons of valuable information on each model mower that I was considering in order for me to select the perfect machine for my needs. Chandler also spent time comparing/contrasting Echo vs Stihl powered trimmers/edgers for my next purchase! Follow up after the sale was excellent. They ran my new mower through it's paces to ensure that everything was functioning properly. They took care of registering my new mower with the manufacturer. I will definitely be back for my trimmer/edger purchase and for all of my future service needs. read more

Great experience. The store is well stocked, the employees knowledgeable and the service was terrific. Had my mower repaired and serviced in a matter of a few days. This is now the only place I will go. read more

Good, fast lawnmower tune up. Very easy experience. ~$80 for a full tune and sharpening. read more

We needed a leaf blower and went to a big box store. We couldn't find anyone to help us or answer our questions. I found Richardson Saw online and called them up. Dustin answered the phone and listened to what we needed. When in store, he showed us several options. He showed us how to operate the blower and walked our purchase out to the car for us. Dustin provided us with great knowledge and service. We will definitely go back for our next purchase read more

If you've ever had a problem with your lawn equipment and didn't know where to turn, you've found your haven. Richardson Saw and Lawnmower has everything you'll need to get your mower back on the mend! I had an old 80's era Toro mower that wouldn't start from sitting for years, Richardson Saw had the carburetor rebuild kit for it and got it back up and running. No sweat. When I needed a new mower, Richardson Saw was there to guide me through it. I got a new Honda mower, and a year later, I hit a bolt in the ground. It twisted the crank and wouldn't stay running. I stopped by Richardson Saw and they didn't have the parts in stock, but they got them for me in a couple days. The price was reasonable and everything fit just fine. I considered having them do the repair, but I'm pretty handy and thought I'd take a crack at it. The parts guys also do some of their maintenance so they know exactly what's going on and will give you helpful advice on how to fix whatever you have broke. They know what you need and haven't steered me wrong yet. Their sales, service and parts are all extremely experienced, so give them a try. You'll be glad you did. read more

Excellent lawn mower service department. I dropped off a Honda lawn mower for a warranty recall, and this place did a great job. I even got a phone call with a status update saying they had ordered the part for my mower and they let me know when they expected to finish it. Are you kidding me?!? I didn't even have to call myself to get an update?!? Awesome. This isn't your typical lawn mower repair shop with about a hundred rusty old pieces of equipment lying around that you have to pick your way though to get to a dirty counter. This is a professional, large operation with several guys manning the counter. Highly recommended. read more

Helpful with decent customer service. Lots of parts in stock for a variety of saws and mowers. read more

Thank heaven for Brendan! Professional and smart. He was also extremely personable. I would be back. Can't say the same about the manager who was rude and totally a jerk read more

Good Price. Great Service! I purchased my Toro zero-turn rider from Richardson Saw 2 1/2 years ago. I've had them service it each year. Recently, the mower was having issues with the belt. So I called them, got some advice, but no success. Greg had it picked up on a Friday, serviced it across the weekend, and not only did Randy deliver it the following Monday, he cut a third of my front lawn (probably 1/4 acre) to test it out! If I hadn't have heard him cutting, he might have cut my entire lawn for me. Great service. Great people. Great company! read more

Brought my Stihl trimmer there because it wasn't starting. They fixed it in about 5 minutes, and didn't even charge me.

Four years ago I purchased a Scag zero turn mower from Richardson Saw and Lawnmower. At purchase they were accommodating and professional. I took that as they were just into selling a unit. HOWEVER, I recently moved to Maryland and had an issue with my mower - nothing serious...just normal wear of a belt. The company I contacted about replacing the belt said it would take about two weeks to complete...they had to order the part. After they couldn't get the part in they put on another belt to get the mower running. They also ordered me a back=up just in case. Well after a month they finally got it in. I questioned they even got the correct part for me so I made a call....to Richardson. They looked up my unit gave me the part number at it was correct. The point I am making is they helped me out without question. GOOD ON YOU HUYS!!!! read more

On no less than three occasions these guys showed me how to fix something myself. When I get parts there, they are pro's who know what they're doing. Good prices, well stocked shop- if you're anywhere near these guys you found your small engine repair and parts shop. read more

If I could give more stars I would. Just a bunch of good guys trying to do it right. I dread going to most service or retail because it truly seems folks just don't care about their jobs. These guys are pros at every aspect of their business. Bought my Honda mower there and come here anytime I need anything for it and there are plenty of places cheaper and closer but not even in the same league. If you are a negative reviewer most likely you screwed your equipment up and now want someone else to take responsibility for your mistakes, see it all the time and hear it over and over again at most service centers. That's my two cents. read more

If you are serious about lawn equipment and want the best service and support this is the place to go. Pull up outside and you will see all the professional lawn and tree service trucks there to get service and buy equipment. Started using them when I couldn't get a Sears lawn mower repaired in a reasonable time or cost. They serviced my mower quickly and gave me good advice about replacement versus repair on a line trimmer. They carry what I believe are some of the best lines of equipment - Toro, Stihl, and Echo and service them. I have bought line trimmer and multi tools at different times and they always show you how to use them start them up and put gas in them. Just try to get that kind of service from one of the big box stores! Their prices are in line with what you would pay elsewhere. read more

Went into Richardson Saw and Lawnmower today in search of parts to do maintenance on my mower, with only the model number in hand. Fabian Diaz went above and beyond to look up part numbers, to get me started. Will certainly recommend and be back. read more

Unfortunately for me Richardson saw is further than two landscaping equipment repair facilities closer to me, however, even with the extra drive I save time. How's that possible? The staff is always available. They answer the phone, return messages and when you arrive at the shop they are behind the counter with the product you need. Friendly staff and parts in stock, seems simple doesn't it? Add to that truthful technicians. All it takes for me to drive past the competition is a promised date for repair broken several times and I drive by the old repair shop thinking I made the right decision. Save yourself the frustration and just go to Richardson Saw. read more

Very nice folks and helpful. I took my lawnmower in to get checked out, it was spewing oil. The gentleman who assisted me told me it would cost a minimum of $100 to check it out, but he sold me a $7 oil filter and taught me how I could drain the oil out that had gotten in the motor, and POOF! It worked perfectly within a day. This is a very credible business and they actually have ethics. I would buy something from here and bring any equipment for repair, if needed again. read more

Wonderful experience. Dropped off mower for service, finished in two days and runs like a champ!

Richardson Saw and Lawnmower has repaired my gasoline powered equipment for years with my full satisfaction. When I needed a heavy duty blade and string trimmer, and a chainsaw I decided on Stihl as the manufacturer. The are a Stihl dealer. When I went in to look at the equipment I was helped by the owner himself. With no pressure he guided me to the equipment that was right for me, and was able to fully explain why he thought the equipment would meet my needs. After several months of clearing land with these items I can see that he was spot on in his assessment of my needs. It's a great place to shop and get service. read more

Have used Richardson Saw and Lawnmower for move than 30 years and recommend them highly. They have serviced our riding mowers promptly and provide excellent customer service. read more

Wow, could a business be any better? We have purchased a total of six different yard products from Richardson Lawn and Saw in the last four years. We are total novices in every respect in terms of operating these tools. Yet the guys have patiently taught us how to use and care for our new tools. When we have asked the most basic questions, they have provided easy to understand answers. Tune-ups, etc. have been completed in the time estimated and at a reasonable cost. We couldn't be happier! read more

Time for my son to start mowing the yard so I brought in two lawnmowers that haven't been used in many years. Neither started for me. Guy came out to truck and said 1 was a "classic" i.e. way old and likely could not find parts. The other he pulled off truck, jiggered it a bit, put fresh gas in it and started it. Said it was fine and didn't charge me a dollar. Said he could do maintenance but didn't really need it. How's that for honesty and customer service! read more

Stopped in yesterday to get parts for my chainsaw. I was headed to Oklahoma to help a friend and was in a big hurry. These guys took saw replaced several parts for me and only charge a minimal amount for labor. I felt great about the entire experience. Thanks again....Rodney read more

Really nice store and very good people. I was calling around for information on buying a Scag Liberty Z mower and Chandler answered my call. He was super friendly and very knowledgeable in answering all my questions and when I came in he made the sale a very positive experience. Their are 2, maybe 3 other Scag dealers closer to me from Grapevine but it's well worth the drive to Richardson. Thanks guys!! Easily 5 stars. read more

I have purchased serval pieces of equipment from RSL. They have a nice selection and much more options than the big box stores. The service counter is equally as helpful and we have been happy when we have taken our mower in for oil changes and sharpening. read more

I love going to this place the people here are knowledgeable and also are very helpful. I know when Bill works on all my machines I know am getting the best Service in the north Dallas area. read more