Our refrigerator in our garage is only a few years old but it started making a noise off and on so…read morewe called John's Appliance Repair last week. Aaron came out the next morning and was able to make a repair that was definitely less expensive than replacing the entire condenser fan motor. Aaron was very nice and professional and ended up gluing the magnet onto the motherboard or something like that. We had to keep the unit unplugged for 24 hours to allow the epoxy type glue to dry completely. I plugged it in 24 hours later as instructed and the refrigerator and freezer compartments got cool and have since stayed at the appropriate temperature. And here we are a week later and it is still doing just fine. If that repair hadn't done the trick and we did need to replace the fan motor, they are all on back order and I am confident Aaron would have been able to retrofit one that would work, with no problem. I am just disappointed at how cheaply appliances are made these days. But glad that I know who to call to fix them when needed. I highly recommend John's Appliance Repair!

John's Appliance Repair seems to have been taken over by Action Appliance, the website and phone…read morenumber of John's Appliance Repair is now forwarded to Action Appliance. I needed an electric stovetop burner control switch repaired, a job John's Appliance Repair had previously performed on another burner switch without any drama or issues. In contrast, Action Appliance diagnosed the issue, claimed it would be a major two-person job, and requested half the payment upfront before starting the work. Furthermore, they quoted me more than double the price I had previously paid. Consequently, I paid their trip fee and hired another company instead. The new company completed the job with a single technician, charged less than half of Action Appliance's quote, and did not require payment upfront.

These folks are great! I chose them because their ad said "family-owned" and the owner even…read moregraduated from a local high school. When I first called them, I had specific questions the lady could not answer, so she had the owner call me back. Wow! How nice! Deimy was so nice, knowledgeable and helpful. He answered my questions, and I booked an appointment. The technician, Jimmy, arrived right on time the very next day, having called on his way. I was very pleased with the work he did. Definitely Highly Recommend this company!

Every time they walk through the door, you know you're going to get an honest assessment, fair…read moreprice and excellent work for the cost. We've had them fix nearly every appliance in the house (washer, dryer, oven) and each one has been smooth. Highly recommend this company!

Excellent service, was to my house to install dryer plug and vent and then repaired washer from…read moreover filling. Great to work with. Highly recommend

Do not waste your time with this company. Tech came out and looked at my dryer and said it's a…read moreproblem with the electrical panel needs more power then I called an electrician only to be told that info he gave me was incorrect and there's nothing needed electrical. Spent $70 on ASAP Appliance Service only to receive a lazy tech that didn't even touch the dryer and just gave me the worst horrible advice and recommendation which cost me more money down the drain and time for nothing.

I never thought that appliance repair would be so rewarding. But, with "planned obsolescence"…read moremaking newer appliances fail sooner and sooner throughout time, I wanted to give it a shot. I had TWO appliances go out - a non-smart, "old school", plain jane GE fridge, and a Whirlpool washing machine that we love. The fridge and freezer had suddenly stopped remaining cold enough for safe food storage. Serge had the fridge back up with a new defrost heater element module, and it has been going steady for weeks, now. I suspect we may get another 12 years out of this beast. Remarkably, the ice maker is also working like new, again. I guess when that element is going out, it affects much in the whole unit, with the way they circulate the air in these things. Serge explained this very well to me and I appreciate that transfer of knowledge more than anything else. The washer required a new control board and pump. This is in the garage, and Serge was able to determine that rats may have gotten in at some point, doing their chewing thang, and the wires shorted, blowing the pump, eventually blowing the controller. We have since been fostering some feral cats, and rats have been a rare sight, now. Happy to have it repaired. The entire time, I felt in-the-loop. Everything was explained in perfect detail for my level of understanding. Serge took time to hop on his phone and seek alternatives to offer me choices in paths to take. Honest communication at every step. Poor Vera. No one mentions Vera. VERA ROCKS! She was in a happy mood for every call. She took time to go between Serge and myself, if she was unsure about an answer. She never made anything up when she did not know the answer. I always felt in good hands dealing with Vera. Both of these people are good, honest, hard-working people and I hope you will consider Lucid Appliance Repair the next time you are faced with a failing "loved one", instead of buying deeper into the overly capitalist chain of breaking/buying/breaking/buying. Serge is the appliance doctor (and Vera the nurse) that you need.

Responsive, personable, and arrived on time. Did a great job and had all parts on hand which made…read moreit a quick repair. Fair price and I will definitely use them again.

I am very pleased with Remo's Appliance. Remo was able to fix my dryer within a hour, and is…read morereasonably priced.

Quite pleased with the service provided. Technician was friendly even though a tad late but you…read morenever know the situation in the prior appointment.

First time here, from a recommendation of a friend that lives in Garland. We needed to pick up a…read morenewer refrigerator to put into a condo. The selection is not extensive but VERY reasonable prices and the one we selected was a great buy. What makes this place worth 5 stars is the family that run the business. They are so genuine and accomodating. We got the refrigerator delivered the same day & on a weekend too. Would highly recommend!

This company is not responsible for their job. Horrible customer service…read more Tech named Mike came to fix our fridge and said if anything happens we can just call him back. I called so many times requesting a call back from him. He ignored and after 4 days he called back and yelled at me that he was busy. He told me that he has no records nor remember my fridge models and that he has many jobs to do... very irresponsible guy. Charged $85 for service call and got nothing done for us. It just happened to us today. Just to let everyone know so you can make a right choice and the right service.

Very responsive! Larry came and diagnosed the issue with our oven quickly, fixed it and gave me…read moreadvice on how to avoid the problem in the future. Hopefully no more oven problems but will use them in the future if needed!

Highly recommend. Made an evening appointment to troubleshoot a refrigerator compressor problem…read more Larry quickly diagnosed the root cause, which seemed very impressive to me. Was able to get the compressor running. I was also impressed with his confidence and experience. The cost of the service was very reasonable. Larry was very pleasant and patient. Looking forward to working with him again in the future. Thank you very much for the excellent, friendly service.

He is the one I call anytime I have an appliance repair. reasonable rates and willing to do…read moredifficult things like cleaning the underside of a washing machine drum.

Rauf repaired my elderly Mom's dishwasher and he was professional and priced well. My mom is 94…read moreand she really appreciated how kind Rauf was with her and her issues with lack of hearing. Great service!