I had to have a stone replaced in my wedding ring. The owner is such a sweet lady and did an…read moreexceptional job at a great price! It looks beautiful! I would definitely recommend this business to anyone needing jewelery repair!

They looked at every single piece of jewelry that I brought in. They were exceptionally nice and…read morehelpful! Going back to see about re-purposing a ring. So many great suggestions!

Today I needed a medical bracelet sized. I was pleasantly surprised when I was told there was no…read morecharge. If I decided the adjustment was not right, there would be no charge for the second work. I thank you.

Gold is at an all-time high of $4,000. Earlier this year, I brought in all broken earrings, and one…read moreearring from a pair received a handsome check. The store offers a check or credit for purchases at the Mountz stores. Jim, Great service even though I wasn't purchasing. However, I need my pearls restrung.

Great customer service. I brought earrings in for repair and David told me it was not possible to…read morerepair the piece to be the way it was originally. He provided a good explanation and offered to make a small change in both earrings so they would match and could be worn. i am very pleased with the result. Thank you, David.

I took my sons (sentimental) neck chain in yesterday for a repair.....I wanted to surprise him as…read morepart of his birthday gift next week. Although David was preparing to leave, he stayed to repair (and clean) the chain for me...which was EXTREMELY thoughtful! David did an outstanding job and I cannot say how appreciative that was! When I first arrived, I was telling David and the very sweet lady at the front counter (unfortunately I forgot her name) that my husband passed away a few weeks ago and I really wanted to get this chain repaired for my son. This jewelry store deserves MORE than a five star rating! The ultimate providers of EXCELLENT customer service

Great service , excellent workmanship many years of having…read morejewelry made , never disappoints.

I brought in several things to repair and some rings to be sized, including a platinum band with…read moreten tiny diamonds that was my grandmother's. The ring had some sizing beads on the band, to keep it from twirling. They sized the ring and took the beads off. I gave it back to them to fix. They made it dangerously large and now the band is so thin I'm afraid it will break. it is still not the correct size. I paid for all my jewelry and left. At one point, I went back to get my watches and the counter person was convinced I had just picked them up. She demanded I show her everything I just picked up. She didn't ask the other person who waited on me to see if she gave me the watches (4 minutes prior). Finally she looked in the back and brought out my watches, no apology for her mistake. I sent them an email asking to be repaid for the diamond band and no response from them. They still owe me over $200. Do not ask them to do custom work!! They also stretched a gold wedding band (jeweler told me they did have a machine to stretch rings) that messed up engraving. I was very clear I wanted to preserve engraving.

Amazing customer service! They untangled and cleaned my necklace free of charge. Wishing them the…read morebest.

My mom was in a car accident and her wedding ring broke. They fixed it for $32. She is happy!…read more Only took a week. Seems to be a popular place too.

He did a beautiful job on my wedding ring, over the years I waitressed & bartended as a second job,…read moreand wore it always. As a reference, my mother never took her ring off, so I thought that's what you were to do. My wedding band wraps around my engagement ring. Over the years (28 this August) I lost 3 of the 4 rubies, and the last time I had it in for repair, I have pretty bad arthritis so I had it enlarged with a way to tighten it so it wouldn't come off, but fit over my knuckle. The previous jeweler only attached one side to the ring itself, and it cracked right in the center on the side that faces your palm, I guess is the way to describe it.. I do have before and after, but not of the crack. HIGHLY recommend! So happy with my ring!

I say, the Gem Jewelry Repair & Sales is the best little jewelry store in the Harrisburg area. Why?…read moreJoel, the owner, and Kim are friendly, helpful, and personable, whether you spend a little or a lot.

Parking is super easy, and lots of lot space, and they are closed on sundays…read more My boyfriend and I walked into the Camp Hill location this Sunday to see what Mountz had to offer for customizing an engagement ring. We were greeted by George, who was super friendly off the bat. He sized my finger, then he went and showed us a variety of rings and had me try on ones i liked the most and set them all aside to make note for my boyfriend when he goes back. We then measured my boyfriends finger and looked at bands as well. He was so amazing the whole time, made us feel super great, and didn't pressure us into looking at super expensive rings. My boyfriend is looking forward to working with him to make my dream ring.

The wife needed some links removed from a couple of watch bands! They fixed her up right away and…read morefor a very reasonable price. Also instructed her on getting her one watch working again!

We have been here several times. Often to replace a watch battery. Recently, We did have two rings…read morerepaired, and they did an excellent job. Employees are friendly and courteous. Also, they do provide an accurate estimate before starting work.

I would NEVER recommend anyone doing business at this "family owned" jeweler. I have been hung up…read moreon, lied to by the salesperson, yelled at by the store manager, and basically been given the most horrible customer service of any business ever. I would instead recommend the Jewelry Shoppe on Molly Pitcher Highway in Greencastle, Pa. Excellent customer service, prices, and accommodating to out-of-town guests. I