Anyone in the Medford or Boston area you NEED to go to Richie's! He offers TOP QUALITY auto service with such a great price. Richie is one of the most kind-hearted, caring, and genuine person I've ever met. I've been getting my oil changed by him for 3 years now and he goes above and beyond to take great care of my car. To speak to how amazing of a man and business owner he is, I walked in yesterday asking for help to change out my windshield wipers. Richie dropped what he had to help me quickly change out my wipers. You can tell that this business runs on doing good for others. Stop by at Richie's, you will be more than satisfied! read more

Can't speak for any actual services done on my car because the workers were so nasty and condescending that I left before they even started my inspection. read more

Unreliable place. Worst attitude. Don't trust coming here ever again. I had a frustrating experience at this shop. On a previous visit, I was told they could only do my state inspection if I got my brake work done. I came back after getting the brakes fixed elsewhere, specifically to follow up. When I returned, the owner recognized me and immediately brought up that I had gone to another shop and told me I could go back there instead. Before I could fully explain why I was there, he started pointing out issues with my car and was dismissive. When I asked a question about my front license plate and inspection, he didn't try to help and instead asked me to move out of the driveway so he could assist other customers. The interaction felt unnecessarily confrontational and unwelcoming. I understand businesses have policies and priorities, but the way this was handled felt unprofessional. read more

I went to Richie's for my state inspection sticker today. The other place I used to go in Medford wasnt very honest so I wanted to find another place close by. They were awesome. Not only were they super nice, but they got me in and out quickly. I will definitely return for my automotive needs! read more

Several years ago I moved my son to Boston for a new job. And looked for a shop for his car. Looked and called several, went to Riches WOW I was impressed with Richie his staff and the shop. I knew I had found the right place! And he has never failed my expectations! He has treated him like his own son, and the work was always impeccable. I can't recommend him enough you never be disappointed and always be treated with respect. Richard Willett, Omaha Nebraska read more

Still 5 stars... Stopped in today as I needed an Inspection Sticker & just wanted to show up and the guys dropped everything they were doing & helped me right away. Steven is great to work with and he always goes out of his way to make me feel valued as a customer (And Steve I hope you werent referring to ME as the old ladies, LOLOL).... Wouldnt go anywhere else to have my car worked on. Have been coming to Richie & the guys for years and will continue to visit. Everything is top of the line and VERY Reasonable & you never feel taken advantage of here. read more

Richie is the best! USE HIM! Now, now, now, everyone gets worried when they go see an auto body clinic. It's up there with a dentist, and all those unknowns that we're going to be charged at the end. As customers, we have to trust that the professionals are giving us everything that is A grade in materials and A+service with honest recommendations. THIS GUY IS IT! He is the real deal. He will give you a straightforward, honest, knowledgeable recommendation and a very fair price. He took the time to drop everything he was doing, drive with me in my car to see what the noise was. After about two minutes of driving the car, he knew exactly what was wrong with the wheel that was making a noise. He did not up charge me, he didn't sell me more information, and he was very mindful of my time. He brought me back to the auto service Center, and while he had another car that he was working on, told me to return after work tomorrow. I work in public school so this was easy for me to come back at 3:30 PM the next day. He took me right away the next day. He dealt with me one on one. He removed the brake shield, filled my tires with air, and had one of his guys drive my car around to make sure it was 100% safe. He then closed out my case and thanked me for my counseling services in public schools during a pandemic and praising me that it must be hard dealing with everyone else's emotions during the pandemic. What a nice guy! I went to Richie because of an amazing referral from my cousin who takes his car, his wife's car, and his daughter and sons's car there. I am happy to have recently moved to the Medford area and feel 100% secure with any auto service needs from now on now that I've found Richie's Service Center. Thank you so much Richie. The dozens of thank you and appreciation cards on their front desk are valid tribute to their quality, honesty, speed, and service. Please go! read more

The first time to write review on yelp, simply because I got great service from Richie, as well as Marsha(I'm not sure the spelling is correct, but seems like this pronunciation) . This is Jaron, and Alfred is my English name. My vehicle is long time but relatively low millage(average is less than 8000 mils/yr). Unfortunately the electrical auto parts need replacement(including ABS speed sensors). The original OEM part is ridiculously expensive(more than 300 bucks per sensor, excluding labor), which made me turn to after-market compatible sensors. But few 5 star auto service is willing to provide this kind of work at reasonable price except Richie's Service Center. Richie is awesome guy, patient to explain the work, giving kind advice and do great job efficiently. He also has staff thus no need to wait for long time to serve. Really appreciate you, Richie and Marsha. read more

Avoid this mechanic. While it may seem that they know what they are doing, they are not reliable. Once you drop your car off, you will need to call THEM to get an update on its progress. You also cannot count on them to provide details on your car when you call. I left my car with them on a Saturday and called 3 times to get an update on its status only to be told to call back. I never received a call back and the car was locked in their garage overnight and over a Sunday. I didn't know where my car was and missed my brother's birthday because I was car-less. I came in on Monday only to find that they didn't do any work to it and had no justifiable reason to lock it indoors over the weekend. The owner claims that he bends over backwards for his customers, but if you're not one of his buddies, I wouldn't count on preferrential treatment. He also blames his "guys" for the lack of communication and the shortcomings of his company. Avoid this mechanic if you are looking for reliability. read more

I have had my share of run ins with mechanics in the past, to the point where I went exclusively to the Stealership for about 10 years. I've done enough minor repairs myself to know what the markup is, and I finally caved on going back to a small shop based on a recommendation from a friend. Man oh man am I glad I did. I first went Richie's because I needed an accessory belt. Finding the place was the hardest part of the whole process. I was expecting a big overt sign, but to no avail. No biggie. Richie squared away all the details on the phone and told me exactly where and when to leave my car. Not only was it fixed fast, but it was crazy cheap. Like take more of my damn money cheap. A couple months before this, I had put on some pricey performance brakes and rotors. They were great at first, but a year later or so I noticed lots of pulsing and shaking when I got off the highway. I knew the rotors had probably warped. I called Ford and because I installed them they wouldn't do anything except replace everything for well over a grand. While I suspected the rotors just needed to be turned down a little, hardly any shops do that anymore. Knowing this, I called Richie telling him to just replace the pads and rotors. Most places would have done the whole job and charged an arm and a leg. Richie squeezed me in the day after Thanksgiving, turned down one of the rotors, and the car brakes beautifully now. Again, it bill was so cheap that I was downright giddy. This guy saved me close to a grand! Not to mention I can now get a ton more life out of my performance brakes that I love. He even gave me tips on how to avoid warping them in the future. If I had to be uber critical, the car did smell a little bit like smoke when I got it back. However, the smell was gone in a couple days, and it wasn't nearly enough to knock him down even half a star. An honest, quick, scarily cheap, and accommodating repair shop? That's a darn unicorn with my name on it! read more

Honest, Hardworking and Handy Ok I was totally streching for another H word. But seriously, these guys rock. and the biggest H word that really matters is: HONEST read more

Car broke down yesterday off the highway in Southie. Made it to Mikes Auto on w. Broadway. Owner came out and quoted me $900 for a new alternator and would take a day, maybe 2. Called AAA and had it towed to my mechanic Richie at Richies Service Center in Medford. Just needed a new belt. Total cost $65 done in 2 hours. Charged for 1 hour of labor. If you need a great mechanic go see Richie. He's a great guy I have known for years. If you want a terrible mechanic go to a Mikes auto in Southie. He's a scam artist. read more

I took my Volvo in for a new turn signal lightbulb at Boston Volvo Village, and my husband asked me to have them change the oil as well. After waiting a long time, the rep came in with a hand-scrawled page of recommended repairs written in shorthand that totalled over $1600. Needless to say, I declined and went to pay for my oil change and the lightbulb. But I did ask to see the handwritten note and copied down their comments and the line item handwritten prices they planned to charge. This was on a Thursday afternoon. Then my husband took the car in to Richie's (based on his boss's good recommendation) on Monday. By Tuesday we had the car back, and of the $1635 worth of repairs that Boston Volvo Village was going to squeeze out of us, Richie's charged us $650. (Half of the recommended repairs turned out to be unnecessary.) BTW, the dealership was only going to replace the back brake pads and rotors for $560; at Richie's, they did all four for $210 parts and 2 hrs labor ($70 an hr) so $350 for all 4 brakes and rotors, not $560 for just the back 2. We definitely consider this an honest mechanic, and I'll have to write another zero-star review for Boston Volvo Village next! But Richie's makes the grade: A+/ read more

Excellent service! Prices aren't inflated! Friendly staff from front desk lady to back of house! They give great service! Considerate of COVID-19 protocols (wiping doors/wearing masks/plexiglass dividers) They were able to squeeze me in for brake and rotor replacement and inspection despite being busy and they even screwed my new plates on for me!! I will definitely be going back to this neighborhood auto shop for any of my auto needs. Thank you guys!!! read more

We brought our old Mustang GT 5.0 convertible to Richies for a lot of work,Richie and his crew helped keep our old surviver car on the road so we could enjoy its glory again,this is no mint car its just an old rusted fun car with a cool sound of the engine and the flowmaster exaust going through the gears...thanks to Richie and his patients with us and I guess his appreciation of old cars, the old Fox body Mustang roars again. He truly enjoyed doing the work and pleasing a customer. He and his crew are good at what they do,the prices are very reasonable,he takes the time to explain things and even took pictures for us to see what he did...no one does that today. We felt comfortable and felt like we weren't getting taken and the car was in good hands. We will definitely go back to him again for work on our other cars as well. And I can say with confidence if you are looking for a good shop,look no further. read more

Richie's Service Center - Sandras 86 Mustang GT 5.0 convertible....AKA "the four eyed fox" - Auto Repair Near Me - Medford, Massachusetts

Richie's Service Center is simply THE ONLY auto repair shop you need to take your vehicle for any repairs hands down! Everyone there from Richie himself, to mechanic Steve and receptionist Michelle and all of the other staff members are EXCELLENT people and true PROFESSIONALS!! They all treat every customer with respect and honesty! I have been bringing all of my family's cars there for years and have never had a bad experience yet. Richie is not only a one of a kind type mechanic (honest and reliable) but he is also a good man who really cares about his customers! I have peace of mind knowing that I can always bring any car issues I have to Richie's and the correct repairs will be made by honest hardworking people and that is worth millions to me and my family. Richie you and your staff are THE BEST!!! read more

Word-of-mouth and great service are so important today. I am new to the area and was quite hesitant about finding a reliable mechanic for the repairs needed on my Mercedes C300. I needed brake work, an oil change and identification done for a strange noise coming from the transmission. I received a reference to check this place out. Not only did they fix my brakes, complete my oil change but they went way above and beyond to fix a problem with my transmission. They saved me thousands of dollars by finding a solution for me by thinking outside the box. Not only did they take the time to talk through and explain what was going on but they had enough integrity to help me find the best most economical solution. I am forever grateful and 100% happy with the service received by this company. I did not know these guys at all and now have found a life long repair company. Richie, Steve and Michelle were all incredibly kind friendly and helpful during what could've been potentially a stressful and expensive event. Thank you guys again I sincerely appreciate you all! read more

Richie's Service Center - Auto Repair Near Me - Medford, Massachusetts

I love this place. I come here for my oil changes and anytime my VW has problems. Richie is very knowledgable and nice. This place does require patience as they are always busy but I've never had any issues with them not letting me know if there will be a delay. It is worth the wait because they never try to swindle money from you like other places. I know I'm getting the best prices and to confirm that, I had to get new tires recently and Richie let me know the prices on different brands so I was able to make a decision on how much I was able to spend. Very trustworthy and I highly recommend. read more

Amazing customer service I'll never take my car to another service center again. If they are unable to fix it the first time when you bring it in later they sometimes fix it at cost if you are a regular customer. Richie and Steve are great and very professional. They explain everything down to the minor detail of what was involved with the repair. read more

Terrible. Walked in and was treated like I was bothering him. I asked a simple question about my problem and askd if he could take an appointment. He just said No.I can fix anything..im not taking anything new. Was an arrogant prick read more

Terrible - called on Saturday morning to ask for an appointment. Was asked to come in on Monday 9 am. When I arrived on Monday I was asked to come back after 5 pm due to another ongoing service. So I returned around 530pm and this time I was told that they couldn't take anymore jobs for the day. I was asked to return on Tuesday at 10 am. When I returned on Tuesday, the lady at the desk asked me to wait.. Took two phone calls while I waited for 10 mins and then told me that the mechanic had called in sick. Decided never to go back after this. This may not reflect their service but certainly abysmal customer treatment. read more

Plffft that first review is horseshit - totally agree with Sara S on Rich's "Super Honest" Service Center =) Allow me to defend my position on this one =) I had arrangements with another garage after my garage inexplicably disappeared when I went back for some repairs (new rear brakes and loud exhaust). When I arrived at said place on the priorly agreed upon day (oh yes I made pre-arrangements) complete with friend in tow to drive me to work the owner told me he couldn't possibly take care of my car for at least another week - perfect. I had asked a friend for a referral a couple of days prior and the referral was to Rich's Service Center. I took a shot and went over there and the lot was completely packed (always a good sign for an auto shop). I went in, told my story, said I was referred by a friend (clearly I'm not one of his "buddies" just a referral from another customer)...and that I really needed my car back by at least the next day due to work constraints. It seemed like a tall order but Rich assured me that he would get the car back to me the next day and was incredibly friendly and accommodating =) My car needed exhaust work (turned out to be a minor repair) and new back brakes - or so I thought. I received a call later that afternoon with a status update...what I thought was initially wrong with the car wasn't...at this point I could've been taken for a real ride, but Rich was incredibly honest and told me it was an equally minor repair and that in fact I didn't need my brakes redone and that I have another 8-10K miles left on them...they apparently just needed a pretty minor tweak. There was ample opportunity here to take advantage of me and put new brakes on, to drag out the labor, to claim there was more wrong with the exhaust system than there was...but I was dealt with totally honestly, respectfully and with a lot of kindness when you think about it. I got a call the next day that my car was all set at 12:30 (though they're open until 7 for folks that can't get out of work 9-5 - i ended up getting my car around 6ish)...I ended up paying HALF what I would've at the other place and got my car back way quicker - and I was a walk in on a day when they had at least like 20+ cars out front. I can see why they don't need to take advantage of their customers...they just provide good, honest service which clearly is what keeps bringing people back... I would highly highly highly recommend these guys...and moving forward will always take my car there even if it's just for checking my tire pressure =) And I know with the volume they do, they won't be closed down next time I need car repairs =) In my unsolicited opinion I would say that if you're going to be at someone's mercy for your car (which let's face it, most of us are because we don't know jack about cars - though I do have a few auto repair tricks up my sleeve =P) it's nice to know that the people with the knowledge and doing the fixing are kind and fair instead of greedy and dishonest =) I would probably say based on my experience that you don't have to be a "buddy" of someone that works there to get good service...a good start may be to try not being such an entitled pain in the ass that dug their own hole by procrastinating and waiting to take your car in until a Saturday when most shops close by 12pm, but hey that's just my two cents ;) read more

I have had many cars serviced at Richie's Service Center over the years and I can't recommend them highly enough! Richie and his staff are extremely knowledgeable and are always able to not only identify the problem with the car in a timely manner, but also explain the issue to me in terms that I can understand. I am always given honest feedback and a genuine opinion that I know I can trust before I make a decision on service for the car. Once maintenance begins, I am updated along the way and the car is always ready within a reasonable time frame. I wouldn't even consider taking my car anywhere but Richie's! read more

Yet again, with a different car. Just inherited a 2001 Subaru. They did a complete check and found some minor bugs. Great work, great price, and trustworthy. The three things you want from your mechanics... Cheers. read more

This is my "Go-To" place for an oil change. I only work up the road so coming here was a matter of convenience at first, but they always do an excellent job that I always return. The only place I'm comfortable getting an oil change done. Car always runs better after visiting Richie's... read more

I have a diesel ram 2500. i know it a pain to work on. I cant say enough good things about Richies and his crew. Rich always explains what is wrong and why its making those not so funny noise. On more than one occasion Rich fixed the part that was broken to try to save me money. Rich is to most reasonable mechanic i have dealt with. read more

THE BEST. We don't take our car anywhere else for repairs! When it comes to fair pricing, realistic turnaround and an honest-to-goodness local business, Richie and his crew (Michelle, Steve, Eddie) are top dogs in car repair. They've been helping us keep our 2000 Focus on the road for the past few years and we are thrilled to live close enough to the shop, which makes it easy to drop off and pick up. Wonderful place and we're grateful we found them! :^) read more

Richie's Service Center was great! My family and I where visiting the area from New Jersey and we ran into some problems with my truck. I was in a tight bind and on an even tighter budget. Richie made time to check out my truck and gave me a great price. The service was quick and friendly which really helped settle my nerves; since I was from out of town I wasn't sure where to go to find good help. Thank you Richie and team! read more

This guy is top notch. Was referred to him by Libbeys for a a/c job and he did ita very fair price. My only complaint is it took 3 days when I made an appointment to drop it off and get it done at 7 am and they hadn't even looked at it the first day. Should have been done day 2, but a wrong part came in. Regardless of that delay I would not hesitate to use them again , but would ask for a clear time frame, and get a rental. read more

I read a review that said Honest and Reliable and I thought to myself, that's the perfect description for Richie's! Great guys, excellent work, they are trustworthy and thorough. They will help you out in a bind, they won't over charge and they will keep your car in tip top shape! read more

Was supposed to have my brakes replaced and when I got my car back it was worst and to find out that they didn't even do any work on it and charged me three hundred dollars...two thumbs down!!! read more

I can't say enough about the entire crew @ Richie's, from Michelle, who always answers the phone with a pleasant happy greeting, to Richie himself. I wouldn't trust anybody else with my cars. Richie is always honest & upfront about any repairs that are needed, and always explains exactly what he will be doing. He keeps my entire family driving safely!! Thanks Richie, your the best!!! read more

Courteous, honest, and professional. Richie and his team go above and beyond to provide exceptional service at the lowest possible cost.

Great service - honest and expert staff... good to know you can trust Rich and his staff to provide excellent service

I never write reviews but after having a great experience at RICHIE'S SERVICE CENTER I had to write this review. Especially after reading that dishonest bitter review from Erin. It's funny that she states they know what they are doing but no reliable because they are working on your car and can't call you to tell you what they are doing. I could answer that for you Erin, "THEY ARE WORKING ON YOUR CAR" obviously they will call when done. Then you get mad that they are kind enough to lock your car in a garage/indoors so it will be safe. Cause if they didn't you would be complaining they left your car outside. After reading all the positive reviews which that is hard to find with an auto mechanic I figured I would try them out. I was looking for a place to get inspection sticker since mine expired on the 31st and get an oil change that would not cost as much as a car payment. Having a Mercedes its hard to find mechanics that are honest and don't take advantage of a girl too. But, I work in the Medford area and figured I would get it done while at work. It started with the girl at the desk she was so polite and welcoming. Richie made me feel comfortable leaving my car. Its like my older brother was going to fix my car and I didn't have to worry about it, my car was in good hands. Then I get a call to pick it up and not only was I happy that it was done quicker than I expected it but the price was the lowest I have ever paid. He obviously knows what he is doing and does not take advantage of you. I highly recommend him! Very professional and knowledgeable! Thanks so much! read more

Moved into the area about a year ago and I was in need of a good/knowledgeable and honest mechanic, to service and maintain my fleet vehicles along with my private vehicles. I was recommended to Richies Service Center, I dealt with many shops and mechanics in my 50 years of life and had the opportunity to meet some decent and some fruit loops, and always had my reservations about auto repair shops. Most of them out there are hackers, anyway my experience with Richies Service Center was great and a year after is outstanding, Richie the owner is a very knowledgeable mechanic he will listen to you analyze the issue and will run diagnostics step by step and not shooting from the hip, he is very knowledgeable with German cars to American to Japanese, he is very honest and will not up sale you any unwanted service like most shops do. He is a five star shop in my book. I even get my card delivered to my business upon completion of the repair!!! I even get pick up and drop offs what else can I ask. Rates are very reasonable to bellow market and most important is the quality of work. Thank you Richie you for your great work and ethic. Best regards Kostas read more

I was recommended Richie's by a friend and it lived up to it! They were absolutely amazing. Took my car right away, finished services promptly, and did not charge me for a small, unexpected, but very needed fix. Great pricing overall as well. I would recommend them to anyone and everyone!! read more

I can't say enough great things about Richie. He's as honest as they come. I was told by another shop that my starter needed to be replaced, my son who was just introduced to Richie told me to have him check my car. All I needed was a new battery. His prices are great and he and his staff do great work. But the best part is that they are the nicest folks around. Honest and friendly is a rare combination. I will never bring my car or any of my families cars to any other place. Please don't ever change. You guys are great. read more

Been going to this shop since it was on Mystic Ave. Always the best service at best rates. You can trust this service center for prompt, quality car repair and stickers. read more

Richie is a great guy! Super honest mechanic and does an absolutely amazing job on my car every time! He even stayed late one night when I had to drop my car off due to an unexpected issue. I highly recommend this shop! read more