I had an accident today, they towed my car, They treated me very well, and they sent me home with Uber. Thank you very much all your help read more

Richmond Towing - Towing Near Me - Jamaica, New York

I had to use Richmond Towing to tow my car about 50 feet off of a restricted highway. The tow operator hooked the car up to the tie rod and damaged my car so I needed to replace the tie rod. The company is denying the damage which the autobody shop accredited to an improper tow. Richmond towing initially asked why I didn't bring my car to their shop in order to get it fixed....as if I would pay to tow it back to NY. They refused to pay for the damages that their improper tow caused.... DO NOT USE THEM IF YOU DON'T HAVE TO!!! read more

Anyone who has ever been towed for whatever reason knows it's not at all the best experience, unless it's due to car failure. Otherwise, there are many reasons it occurs, but it's never a good time or experience. In my case, it came at the worst possible time for a variety of reasons, but as I started to piece together how I was going to rectify this particular towing chapter, I needed to share that RICHMOND TOWING made this the most professional, compassionate, and incredibly gracious customer service and assistance I have EVER experienced. They answered every question, shared useful advice on how best to go forward, with options that I was not aware of, and most importantly, saved me time, effort, and YES money. In an age where going the extra mile seems to have gone extinct, RICHMOND proved me wrong, and I wanted to thank them and share this so others may benefit from my experience. Just in case I am a real person, not AI or related to anyone there! LOL :) read more

call them to tow a car blocking my drive way the man 20 dollars and he let the car go don't recommend

so fucking expensive for no reason, these guys are only 10 min away and charged $375 to release the vehicle and then $354 to bring it back to the house, crazy. read more

I was in an accident on the Varizzano bridge,, the cops came towed me off to safety and sent Damian from Richmond towing. He was so great and calm, he helped me through this awful ordeal. He made sure I was safely in an uber and also helped me move my belongings to my uber. Thank you for all of your help!! He was so kind I told him he seemed familiar. I just want to express how there are kind people in this world and your company has one amazing employee! Thank you again Damian I hope this review finds you! read more

The company has a plethora of hidden fees they try to finesse you into they tried to make it seem like they were doing us a favor accepting money 5mins after closing and wanted a pat on the back for being open 30years lol read more

Richmond Towing - Lobby - Towing Near Me - Jamaica, New York

left our vehicle on the sidewalk with a busted window. Of course people stole from it hours after the accident. the manager had the nerve to have an attitude when asked about it. They claimed they had no space, but yet still took the job and had the nerve to charge a storage fee parking it on a public sidewalk on the next block away from their shop. I would not trust this company with any vehicle. You have been warned! read more

The reviews listed to date are quite old. My son and I had the best experience with Richmond Towing just two weeks ago on January 12th. We got stuck on a ramp to the highway, we learned this was a restricted area and our insurance company was not allowed to tow us. It took almost two hours to be connected with the right company who could tow us. When Angelina called us she was both empathic of our situation and understood the concern for our safety. When she said she would get a tow truck out to us in 15 to 20 minutes, I called her an angel. Noah was the tow truck driver who came to our rescue. He was extremely nice, emphatic as well as humorous. He towed us off the ramp to the street. He allowed us to remain in the truck while I called our insurance company to tow us to our final destination. Our insurance company wanted us to wait another 3 hours, it was already after 9pm, it was a cold night and we were is somewhat of a desolate area. All of a sudden, Noah jumped out of the truck to flag down a tow truck driving by. This showed his empathy to get us to our final destination faster and safely. This 2nd tow truck was able to take us to our destination immediately. Thank you Noah and Angelina for taking care of us. read more

This is probably the most malicious towing company in NYC. I know they won't care about the review but they were rude, disgusting and told me they will look for my car to tow it again. This was unreal for NYC to allow this company to operate. read more

Agree with the people who had bad experiences with the company. The driver, Raj, had an awful attitude while I was trying to ask about the exorbitant amount of money they charged us, called me "ignorant" out of nowhere, would only take cash and started yelling at me when I gave him smaller bills because that's all I had, and wouldn't give me a receipt that acknowledges he received the cash paid in full. Listen, honey - you guys need to have some common decency when you interact with people who are obviously having a tough day. And you also need to stop calling people honey. read more

I've used these guys for towing a few times and it's always been a good experience. They're on time, friendly and has fair prices.

I work as a contractor for the U.S. Government. Back in November 2015, I reached out to Richmond to see if they could handle two removals of Machinery at JFK Airport in January 2016. They indicated yes, it would cost $375 each and I told them I would call back when we got closer to the needed date. Just after New Years, I called again to specify what we needed and when. They said "Sure, we can do this". I informed them that I needed a quote, something in writing to pass to our finance department for Pre Payment. I never received a quote, estimate or anything. I called numerous times, some guy kept saying I needed to talk with Dave and that he was on vacation, and that his girl went home for the day. bla bla bla. I neared the dates needed for the towing and I finally got this rocket scientist on 7 January 2016 telling me that "No one wants to deal with a finance company". I corrected him and told him our work would be paid by a FINANCE DEPARTMENT, a corporate account. I also asked him if they weren't in business to make money? He claimed that nobody wanted to deal with that and he found it ridiculous that I initially called three months out. It was actually 50 days, but he evidently can only count calendar months. What a fool, So anyways if "DAVE" or whoever owns this company reads this please know we ended up going with Mike's Towing, paid them just over $4000.00 un-expectantly, but ok, for two days. I have 53 more of these systems to move between February and end of July. Don't leave an idiot in charge while you are gone. read more