First i was hesitant to switch my business insurance needs to Sirak because i thought…read more i was happy where i was after switching i realized it was a good move.He provides very good services for no extra charge.

Took care of my issues with the car vandalism went above and beyond. They take their time like you…read morewere the only customer no rush. I appreciate that thank you kindly

Worst service costumer ever , especially the owner what a asshole please never go there to get…read moreinsurance you are going to regret, waste of time and money

Very honest and friendly. They didn't try to sell me more insurance than I need and found me a…read moregreat price! I highly recommend them.

Excellent prompt service , consistent well informed advice. Loyal customer for decades.read more

I love coming here, Jonathan is always great help! This is my favorite statefarm to go to!read more

After enduring 30 plus years with Allstate Insurance I switched over to Farmers…read more My new agent is very easy to work with, friendly, professional and he is saving me a significant amount of money on both my auto and home owners insurance. His name is Michael Pejza, I would definitely recommend him for your insurance needs.

Michael Pejza has been our agent at Farmers for a little over a year now, for two different cars…read moreand two different homes. He's fantastic at communicating quickly and clearly with us, explaining policy options well, and answering questions thoroughly. We recommend him highly!

I recommend the one on university Ave in Berkeley. They a little bit more thorough then Pinole.read more

Still Terrible - Nothing Has Changed Updating my review to…read moreconfirm that this place is still as bad as ever. The customer service is non-existent, the wait times are ridiculous, and the staff continues to be rude and unhelpful. You would think after multiple complaints across different platforms, AAA would step in and improve things, but nope--same terrible experience. The last time I was here, the manager was rude to customers right in front of me, and the employees seemed like they couldn't care less. Now, years later, it's clear that nothing has improved. I've since canceled my membership and added roadside assistance through my insurance provider (which has been a much better experience). If you're thinking about coming here, do yourself a favor and go somewhere else. Save your time, your patience, and your money. over

Two claims in 5 years and have never spoken to anybody from the actual office. First call was on…read morescene of an accident, left a message and never heard back. Current open claim I have questions about can't reach them. I am beginning to believe they might not even have a staffed office, the number goes directly to the Allstate automated service. I have never once heard from them about these claims nor even to review our policies. As soon as this one is resolved I will search for an agent that is brave enough to put their actual office number on the internet and answer the phone.

They never, ever call you back. I called with an emergency 5 days ago and still have not had a…read morecall back. This is the 4th time my calls have gone unanswered. They also do no proactively review your policies at all. Johanna does answer emails and has been helpful. I am now shopping for a new agent. I do not recommend Richard under any circumstances. We have had Allstate for about 25 years but it is time to move on

Cindi Choi is excellent. I think that Freeway has some very good agents and they work hard to get…read morethe best rates. I do agree with some reviewers re fees, but I was able to get rid of them by working through the issue with the agent.

So I paid nearly $500 as to what was an equivalent of two months in FEBRUARY, only to get a bill…read morethis week saying I need to pay $228 dollars by the 2nd of March. Mind you the dumbass broker told me should would email me ALL my billing details. She never did. Serves me right for trusting an insurance agency run by local girls who ate hot cheetos for breakfast in high school.

Nidia is the best. She is super nice, knowledgeable and professional. If you want to avoid DMV…read morelines at all costs like I do. Give her a call. You won't regret. Highly recommended!

Great Proffesional service and quick respond at affordable…read moreprices with good location and parking

My family has been coming here since the day I can't even remember. I got my first car insurance…read morewith veronica and to tell you.. such great service! Veronica is always there for me and is so sincere! :) Currently: Car got hit by someone and knocked the mirror off. I live in Los Angeles now, and I called the office. Not expecting anything because she was busy with another client, a good 10 min later I got a follow up call from her. Trust this agency, it's great!

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away.

I shopped around for insurance for a couple of weeks with terrible luck. Finally I decided to take…read morethe advice of that irritating kid Mike, from the freeway commercials, and called this place (same company lol). Anyway. Jordon was SUPER helpful and was able to give me the best rate ever and a lot of good advice. There was a very angry, confused lady causing a scene in there while I was waiting and he and the manager handled it very calmly and professional. Quite impressive considering I was getting ready to sh*t my heart out my a** from the anxiety of the whole fiasco, and I wasn't even involved. So, to sum it up-- I'd recommend coming here! And ask for Jordon! Or the manager who's name I forget. She was super nice too!

Well so far so good. No accidents yet tho so we'll see how that goes as regards to that , hopefully…read morenot soon. I was given a full coverage plan that fits me and my car needs and for that I wanted to thank Ericka V. Thank you for taking the time out and helping me, it was so stressful but you helped guide me through it. I hope we can continue this and have business. Blessings