Technician was friendly and helpful. I found it to also be affordable. They showed up when they…read moresaid they would and everything was installed correctly.

I have a patio door key that is difficult to 'key'. Two other establishments could not do it…read more Stopped in Suburban Lock and they went above and beyond to make duplicates for me. I was surprised how busy they were (not that I waited), but that has to say something. I will definately continue to patronize when needed. And there prices are VERY resonible. Thanks so much for you efforts. I appreciate your help and expertise so much!

Used them today for an issue with a storage unit lock. The communication was excellent, accurate…read moreand straightforward. He told me how much the service would cost & the payment methods they accepted; as well as the process. Dave came out as advised time wise and took care of the issue very quickly. He was also very fun & personable. They made a stressful situation much less so. Nice to have a classic & pleasant customer experience, which is going out of style in business these days. Highly recommended locksmith.

I would recommend Phil to anyone. Quick response time. Great service! Awesome value! Will refer…read morePhil to anyone that needs his service.

If you need anything with keys or locks to be fixed, look no further! After having gone to TWO…read moredifferent ace hardwares to make copies of a house key (unsuccessfully!! They didn't work and I spent HOURS driving back and forth to have them try again, and ultimately to return them), Mark made copies of the key quickly and they worked! and when we needed some springs in our lock fixed, Mark was responsive! He told me he would arrive in about an hour, and about ten minutes out gave me a courtesy call to let me know he was close by. He not only fixed the lock, he also tightened up the screws and the screen door (that would slam shut previously). Mark was courteous, kind, professional and knowledgeable throughout the whole experience. Definitely going with Mark again anytime we have any key/lock needs! Thank you!

Mark was able to remove a combination trigger lock from my handgun. One of the three combination…read morewheels was broken, but he was able to do a work around to remove it. After spending more than half an hour working to rectify the situation he wouldn't accept money. He was extremely polite and professional. I would highly recommend Windy City Lock and Safe for any and all services.

Came out the same day. Did the job well. Next time I call, I will request Christian again.read more

I had an excellent experience with Chicago Locksmith and was extremely pleased with the entire…read moreprocess and final results. Because my project involved a custom door replacement that required condo association approval, custom ordering, painting, lock placement, and installation, there were several phases involved. Throughout it all, the team remained professional, responsive, organized, and attentive to detail. Walter, the locksmith technician who handled the project from beginning to end, did an outstanding job. His workmanship, professionalism, and attention to detail truly stood out, and the finished result exceeded my expectations. Chicago Locksmith is lucky to have someone such as Walter that is extremely skilled, professional and pleasant to deal with. I also want to recognize the Chicago Locksmith office staff for their excellent customer service and communication throughout the process. Everyone was courteous, helpful, and a pleasure to work with. Overall, I highly recommend Chicago Locksmith for their professionalism, quality work, and outstanding service.

I was so impressed with this business from beginning to end. It was very easy to schedule an…read moreappointment. Clara came right on time and was able to fix every single issue we had in our historic home, including rekeying, helping with jamming doors, repairing/replacing broken knobs, installing new latches, replacing mechanisms on a deadbolt. The prices were super reasonable and she knew exactly what to do with every problem right away. I highly recommend this locally owned business!

Super quick, focused and affordable. I work with many contractors and we were all impressed at…read moretheir professionalism and preparedness.

Went to get a lock set rekeyed. Dominic was very prompt and turnaround was quick at good value.read more

No call, no show - not once but twice. I won't give them a chance to disappoint me again for a…read moresimple front/rear gate re-key and outdoor keypad install.

Patrick was prompt, pleasant, competent. Rekeyed several locks, suggesting a single key which was…read morehelpful. Disabled a troublesome lock for free. Friendly, answered unrelated questions. Competitive pricing. Much better experience than hiring from the call banks, and I prefer supporting small local businesses anyway. Hired due to several recommendations which said he's honest and kind. He didn't request the review.

Professional! Prompt! Know their business! Reasonable! Courteous! (Who can say that any more?) Call…read morePatrick. He's your guy.

Just stopped in to get a key laser cut. It was a quick and pleasant process. Jeff took care of my…read morekey quickly and made sure it worked as needed.

They changed appointment several times. 3 different persons were contacting me and they didn't…read morehonor the price they agreed on. It was bit frustrating and finally after few attempts had to cancel it.