All facets of my purchase. Test drive your choice, they encouraged you to do so. Go on the highway and let her rip read more

Bought a 2002 Saab here and drove from Spokane to pick it up. Wow, this place was busy. Brought my car around, did a walk around and road test...done deal. The business office was delightful, said Title in a few...I rec'd it from WADOL in 10 days. Yes, I would buy from here again. Mack Foss Spokane Valley WA read more

Called this place up and offered to buy a vehicle on their lot for their asking price sight unseen in cash (i would be tearing it apart for a project and the price was perfect for this), and asked if they would be able to help with finding a transport partner as I am only one person and can't drive two cars at once, and figured that since they're only 90 minutes away, it wasn't an unreasonable request. Their response? They hung up on me after just saying no, we don't want to do that. So I called back, and politely asked why I was hung up on, and the sales lady just said we can't do that after I just asked if we can talk about it. She muffles the phone, and I heard her very audibly say to a colleague "Can you talk to this crazy lady who wants us to ship a car up to Everett?" The man who took the call then said he would look into an option (that I was more than happy to pay additional for), promised a call back, and never did within the timeframe offered. Generally, I'd expect to get treated like this if I was belligerent, but all I did was simply ask the question and got treated like I was the world's worst customer for having the audacity to inquire about options to help transport the vehicle. At the end of the day, I'm not sure why a business thinks that this is a good way to treat a potential customer, but it's clear that Rick's Auto Sales certainly think's it's acceptable. I'll just have to take my business elsewhere. read more

Do NOT buy a car from Rick's Auto Shop in Longview. They sold me car that did not even last a month. I bought the car to take my sick father to the VA hospital as he needed to go 1-2 times a week. I am also a single mom, with limited funds. The engine light came on asap. He told me to bring it in and look at it. He turned the engine light off and said it was fine keep driving it. It quit working again. Told me to take it to a mechanic and get a quote. Which we did. Only for him to renege on his offer. I tried a million different ways to let him make this right and keep his word. I asked for a refund. I asked for a trade, even at a lost. He then illegally repossessed my car. Then had the nerve to tell me if I give him the key he won't be going after ME for the rest of the car. The mechanics I took the car to stated that they have looked over many cars by him. They said he is a crook. After looking all over the internet, I see I am not the only one who has had the same experience with him. Don't go here unless you like throwing away your money. read more

Do not buy a car from these guys they will rip you off. They sold my girlfriend a car that wasn't even safe to drive. Took her for all her money and laughed at her when she tried to take it back. She hadn't even drive it 10 miles since she got it. read more

Buyers Beware! Bought a 2002 car with less then 112K miles on it at Rick's in Longview. I drove it exactly 47 miles and the check engine light came on and it broke down. 47 Miles...3 codes and $800 worth of repairs later, I called them to see if they would do anything to make it right. I was told it was purchased as is and they would not do anything about it. I was also told I should find another mechanic to do the work since they one I used had charged me too much for it. Really? Not the way to do business. Owners have blatant disregard for its customers and complete lack of integrity. Avoid at all cost! read more

Rick's Auto Sales - 2002 with less than 112K miles on odometer broke down on me 47 miles after buying it from them - Used Car Dealers Near Me - Longview, Washington

Unfortunately i did not know every ther dealer and shop knew in town, they are dishonest and sell crap cars. I bought a vehicle and before two weeks went by the engine needed to be replaced. Instead of taking any responsibility they blamed me. Horrible people read more

Remember to bring your mechanic with you when looking to get a used car. So I guess that was our mistake. Bought a used car a couple weeks ago and it's on its last leg. Fluid leaking everywhere, whole bottom of car is rusted out. It's broken down on us multiple times. Definitely was not worth the price we paid for it at all. Also there was a large hole in the windshield covered by a large price sticker we didn't see till after we bought it. Guess we will have to spend more money somewhere else. read more

I purchased a 1997 GMC full sized 4x4. The truck is old but I'm good working condition. It is a driver. It's not a show car. They told me all the issues it has. It came with new tires. When I went to start it the next morning it wouldn't start. I went back to Rick's after I jumped it and they gave me a new battery. They didn't have to. But they did anyway. I appreciate the good customer service. I will be back to purchase other cars there again when I need another one. My kids are almost ready to drive and will need good used cars. read more

I bought my son's first car from Ricks. 3 weeks later the engine light came on and I called to see what's up. I asked to bring it in, Alex , the salesman said they do not care it was bought as is. There is a lemon law and they had worked on in prior to my purchase. It's sad there are dealers that are like this. Hence the used car dealer reputation. I have contacted the Attorney General for Washington and will let everyone I know how bad this lot is and how they do not stand behind there product. DO NOT PURCHASE FROM HERE!! I'll let the AG's office handle the matter. read more

Honest, friendly, affordable. I'd check out this inventory before looking anywhere else because of these reasons. Everyone is so nice and helpful. I really like the pure honesty. I have a lot of respect for that. Integrity goes a long way! read more

7/13/23: this is the lowest class used car dealership i've ever come across. run forest run! when i showed up to look at a vehicle there was a disgruntled customer on the sidewalk with "rip-off ricky" signs on each side of his lawn chair. he told me he was protesting the way he was mistreated by the establishment. boy, i wish i would have returned to my truck and drove home right then, but i didn't. big mistake!!! alex got the keys to the 4x4 i wanted to test drive. when we were checking to verify the 4wd was operating correctly the transfer case stuck and would not shift back into 2wd. nor could we get the manual locking hubs to release. so, we limped it back to the dealership in 4wd low. when we pulled into the parking lot rick threw an absolute fit and started blaming me for the vehicles condition. he said customers weren't allowed to test drive classic vehicles. i let him know his salesperson, alex, got the keys and went for a test drive with me. alex allowed me to check the 4wd and it got stuck in gear. the greaseball through his cigarette on the ground and threw a tempter tantrum. i pointed to the guy on the sidewalk with the "rip-off ricky" signs and let him know i was in 100% agreement with this guy's view point of such a poorly ran, unprofessional and scuzzy establishment. in the future i promise to give them a honk and the birdie each time i drive by there, which is often. i can't wait for the day i see an "out-of-business" sign hanging on the door of this place. slime balls to the max! read more

If your looking for a quality used car, friendly customer service oriented sales men and a owner that stands behind what they are selling. THIS PLACE IS NOT IT! Bought a Vehicle from this man whom seemed at the time like a pretty honest guy, two weeks into owning this rig my engine starts to leak. I call Ricks, speak to his wife who colorfully informs me, the rig is boughten as is, after her telling me I was a stupid bitch and hanging up on me, Rick the owner than calls me back and wants to know what was I calling and bitching about. I can't believe this man and his wife are still in business. read more

Rick's Auto Sales - Don't want to get stuck a lemon. DON'T SHOP RICK'S AUTO SALES!!!! - Used Car Dealers Near Me - Longview, Washington

Sold me car and computer went out just days after coming home. Cost me more than paid for car to repair. Do not buy from them!!!!!!!

Put a piece of electrical tape over the 'air bag' light on the dash. Didn't notice it until transaction completed. Didn't deny they knew it but plastered "as is" all over the window when I came to pick the auto back up. Buyer beware..... read more

If I could I wouldn't give them any stars . I have never been treated so unprofessional and rude in my life with a business before ..please , please if you are thinking of getting a car from here ..don't !! They are held together by duct tape ..literally !! It was nothing like advertised and not even 2 days after having it the window fell down into the door ..it was last straw , because want only thing wrong with car that they didn't bother to disclose or try to hide . When I brought car back to show them window , I was treated rude and when I tried to offer a solution was told " nope " all rude and final . They claimed to not know anything about the duct tape I found that had been holding window up to where I couldn't notice ..and yet when they came out to " fix " it used same type of duct tape , same color , and fixed it same way..coincidence ..I think not !! So , I wrote a review about it to the bbb., And , the lady at car dealership then proceeded to call my sister who was who paid for car , and tell her to ask me to please take my review off of the bbb that it would effect their A+ rating ..and , when I didn't then tried to tell my sister that I was prob high on some type of substance because of the town I live in...trying to discredit my words or make them less relevant ..so , not only lying about the car , but then when confronted on their shady dealings slandering so.ones character in order to try to save their deceit ..not professional at all and a total rip off..needless to say besides the window ..after a week the car stopped running ..no surprise there ..buyer please beware and take heed to peoples reviews read more

Normally I don't write reviews unless the service was exceptional. In this case it was exceptionally bad. I conducted business with Rick's long distance and at first it was a pleasant experience, which is why I went ahead with the transaction. Once the vehicle was delivered, it was a nightmare! NOTHING like the car in the ad or what was described to me on the phone, neither in how it looked or in how it was mechanically. I was buying this as a car to keep for commuting between Portland and Seattle when I am up there for business and it made more sense than always renting a car. In any event, I trusted what the "dealer" said and purchased that car. Within 100 miles of driving it off the lot, it had a window literally fall down, stalled, smoked, clutch went out, the list goes on. When my sister took the car back to Rick's to address this for me (Since I live in Colorado and she lives there) Rick's answer was to literally DUCT TAPE the window and wouldn't answer any more of her questions. I contacted Rick's and got the owner's wife who said that nothing was wrong and it was all taken care of. 15 minutes later, she CALLED ME instructing me to remove a review on the BBB website (posted by my sister) that it would ruin their A+ rating if it was seen. I literally flew back to Washington to try to protect what was left of my investment and it is indeed a total wreck of an engine. The car is a 2000 BMW 528i and like I said, it was intended as a commuter car. I drive a 2016 528i here and know BMW's very well. I have never seen such terror in an engine when started to really go over it. Like I said, LITERAL DUCT TAPE people!!! Spray painted rims, the works. I tried calling Rick's to suggest remedies, like even a partial refund, a trade, ANYTHING since this car was grossly misrepresented. I was told absolutely not, to any form of compensation. I was then told that because I am an attorney, I should know how to research and further, that my sister (who picked up the car for me) was most likely intoxicated, that they wouldn't be surprised given the town they are in and that they would be calling the police if she returned. And again, I was INSTRUCTED to take whatever steps necessary to remove the negative review from BBB and they would claim it was all fabricated if we went forward with it. Bottom line is that yes, I trusted where I shouldn't have, lesson learned. But buyer beware, the offered no solution when approached with the problem, made unfounded personal accusations when confronted about the issues they were responsible for, and then insisted I change a negative review "because I'm a lawyer". If Washington State allowed Lemon law to apply to used cars as it does in Colorado, rest assured, I'd be seeing these folks in court. Instead I am stuck with an expensive piece of metal in my driveway, and a horrible business experience that I can only hope will save someone else the headache of dealing with Rick's. Thanks for reading. read more

Worst Car Dealer In Town. Take your money elsewhere. He will Rip you off & tell you one thing when he really means another.

Great customer service, no pressure! I looked at many different cars, asked a lot of questions and these guys were honest about the condition and history of each vehicle. I wound up buying a nice dependable car that I'm very happy with! I will buy my next vehicle from them and absolutely refer people to them! Thank you Rick's read more

I purchased a 1999 Dodge Truck from this dealer on January 12th 2018. I purchased this truck without test driving the vehicle based on the representation of the Owners saying the truck was a local truck with a fresh rebuilt transmission and was ready to go to work. 2 Miles from the dealer on our way home to Oregon the ABS / Brake lights came on. Because of the time of day I could not take to get diagnosed that same afternoon. On Saturday I took the truck to Les Schwab in Gresham and was told that the because of the braking issue the truck is unsafe to operate. I then took the truck to a ASE Master Tech whom ALSO told me it was unsafe to operate the truck until repaired. I contacted the RICKS and was (in a nut shell) "Not our problem" and to get is fixed. I spoke with both Angela and Mike regarding this safety issue and they refuse to make repairs. VERY UNSAFE TRUCK AND REFUSAL FROM RICKS TO REPAIR read more

I would give this place a 1 star simply based on the fact that we were greeted AFTER the owners wife light her 1st cigarette of 4 in the 15 minutes we were there. The car we test drove had significant body damage on every panel, brakes need replaced, exhaust leaks and is rusted, head gaskets probably need replaced, no radio, check engine light was on, linkage was off. Granted, it's a '99... But they wanted 2995.00, and were willing to come down to 2595.00. But they'd take $100.00 off if we paid cash (she repeated cash only at least 5 times even before we test drove it).The only positive was the stance, but it was cut springs and done incorrectly. Most embarrassing part is they have a shop attached. For an enthusiast willing to sink serious money, MAYBE. NADA put the trade in value at 900 for a clean trade in, so it is pure profit that they are making off it. Overall, the place was shady, lack of respect for people walking on the premises (calling it a lot would be a commitment), and felt like they needed the cash (extreme emphasis on cash), and felt we were interrupting their chain smoking. Tempted to call them in a month and offer $1495.00 cash. There were also cars in better shape going for less. Shoppers beware. read more

Pleaae read to end- DO NOT BUY A VEHICLE FROM THIS PLACE- My boyfriend and I were searching for a secondary used-vehicle in the $5,000 range. We came across an SUV for sale at this business. We went to test drive it and took it on the freeway. My boyfriend noticed it pulled to the right and the owner's son said that he would have their mechanic take a look at it. We were interested in purchasing it, with cash in hand, but were waiting for my boyfriend's father, who has been a master mechanic for years, to take a look at it the following morning. To begin, the same person who rode with us on our test drive did not want my boyfriend's father to take it on the freeway this time. We can only imagine that their mechanic looked at it and messed something up. My boyfriend's father did still take it on the freeway, however, and said that the SUV would need a 4-wheel alignment (why the car was pulling to the right) which runs around $300 (not a big deal) and that he noticed it could possibly have some other thing wrong with it to do with the bearings- all of which would have had to be replaced together even if just 1 was out and would cost us in total, with the alignment, around $1,500-2,000 (big deal!). He recommended we take it to Les Schwabbs (who we've been going to for 20+ years, and who's manager he personally knows) to get a front-end inspection before we purchased the vehicle. I called Rick's to see if we could take it to Les Schwabbs before purchasing the vehicle. A woman (certainly the same rude woman from the other posted review) answered the telephone. I told her I was interested in purchasing the SUV but would like to take it for a 15 minute front-end inspection at Les Schwabbs. She said they don't allow customers to take their vehicles for inspections at Les Schwabbs. I explained that we trusted them, and that if I were not 'allowed' to take it there that I would not even be willing to pay 1/2 of the vehicle's posted price given the possible issues with it. She said that's fine, we have a kid coming in in about an hour to buy it, anyway. I told her that that would be my boyfriend (don't try to act like you've already got the car sold when you don't) and that we would need to take it to Les Schwabbs before purchasing it. She said that she could take her car into Les Scheabbs right now and they would find $2,000 worth of things wrong with it (maybe because there's $2,000 worth of stuff wrong with it?). At this point I was very frustrated with talking to this woman. She said she would ask her husband to be sure and after about 30 seconds came back on the line and said, "Nevermind". Nevermind what? We can take it there or we can't? She said no, we can not. I told her then my boyfriend and I would not be buying anything from this business, they don't have a sale. She said that's fine. She said, and I quote, "I would not take my worst enemy to Les Schwabbs. Have fun getting your money taken from you." And then HUNG UP on me.?! I am just floored by this whole experience. This place is a total scam. The vehicle has problems they were trying to cover up. I'm sure they wanted to pick the place we went so we were told nothing was wrong with the vehicle before we bought it- then we would be stuck with the repair costs! If they were so confident in their vehicles, why would they pick and choose where their customers could take it to be inspected? Even so, you shouldn't treat a customer like they are dumb because they take their vehicle to a certain business. I have never been treated so horribly by someone in a professional position! Please-spare yourself the time and trouble and don't go here for a used vehicle! read more

Beware of Rick's Auto Sales. I purchased a car for $3495. I drove it straight home and all the power locks stopped working, The next morning only around 15 hrs later, I went to start the car, and the check engine light was on. I had to wait a couple of days, for a appointment to take to a mechanic shop, to do a diagnostic check this check engine light out. It cost me another $500 dollars. It is also going to be another $500 dollars to fix the power door actuators, so the locks will work. My son tried to call to talk with the owner, and his son would not let us get through. I tried to call and talk with the owner and his wife , hung up on me. Both of them basically said F off. Sold as is. Now if it had been a month out or more, I would understand but come on.... 15 hours later... He has a shop attached to his business with a mechanic. The place that, I had the vehicle fixed at , says they probably knew that this car had issues. When I bought the car and seen the Car Fax, we also asked them 2 times, if there were any other issues with the car, they said , oh your getting a great car , great deal....sure we did NOT !!!....YOU CAN NOT TRUST THIS BUSINESS. I KNOW THIS OWNER, KNEW OF OUR CALLS AND DID NOT CALL US BACK OR TRY TO RESOLVE THIS ISSUE. HE DOES NOT CARE ABOUT HIS CUSTOMERS! OR WORD OF MOUTH. read more

Do not ever buy a vehical from ricks auto.. they got me for 5000$ .. sold me a vehical for 7000$ sent me to a janky loan place called one main financial which is 27% interest. I gave them 3000$ cash got a 6000$ loan after all the added interest. As soon as i drove the car home the engine light was on and stering was starting to stick. Called told them about it they didnt care until i posted on one of these sites then rick was willing to fix the steering issue. Mind u after taking it to bud clarys Nd finding out there was more then 6 other things that the manufacture screwed up on but beings i was past the miles they wouldnt fix for free. So to fix it would have cost me the amount i paid for the vehical. Long story short i had to trade it into sterling honda to put down on a new vehical they only gave me 4000$ for the vehical. I just want to warn anyone to not buy from Ricks. They buy bullshit cars and sell them to good people. I work hard for everything i have and it took me awhile to save the money they just robbed from me, by selling me a peice of junk and knowing it.. You live you learn. Just wish i had someone warn me about there scandalas buisness to begin with. read more

We live 100+ miles from Rick's lot, and when we found a car we really wanted to look at they worked with us on getting it taken to a mechanic to check it out and took our deposit over the phone. After driving the car off the lot, while filling it with gas, we discovered a leak in the gas tank. Rick came and picked the car up, had it fixed and ready for us in a few hours. He met us the next day, even though the lot was closed and gave us the car. He was very apologetic (even though it really wasn't anything he had done,) and sent us off with a gas gift card. We tried to pay him for his work, but he refused our money and insisted we take the gift card. Rick and his family went above and beyond to make us happy! It was well worth our time and effort. read more

stopped by ricks to look at 2004 ford F-150 4x4 upon closer investigation come to find out it was a truck I used to own.it was totaled by insurance and sold to Copar Ricks must have bought at auction the odometer was rolled back by atleast 60,000 miles when I signed title over it had 204000 miles on it . my son and I qustioned them on mileage and they just walked away,these are the type of places that give used car salesmen a bad name ,DONOT BY A CAR FROM RICKS AUTO!!!!!!!!! read more