It's too bad that this place is tucked away in a lone corner of Esplanade because it's a great…read moreservice! For some reason it's hard to find a place that will size a ring on-the-spot. Who wants to give up their ring for days?!?! I brought in my newly purchased vintage ring, and they told me it'd be 30 minutes. It was ready on time. Only $30 and they cleaned it really well too. That evening I realized that they hadn't made it big enough, so I went back the next day. They made it bigger for me for free with no problem. Again, 30 minutes, and now it fits perfectly!

Took in my watch for repair-jeweler did a wonderful. Knowledgeable and professional. He did a great…read morejob and would highly recommend him for any repair. Very satisfied

Who doesn't love a jewelry store. Lol. It was clean, Mr…read more Paul was the sweetest, and the soup bowls that I want are resemble priced. I'll be back to actually make a purchase.

Want jewelry? This is the place. Rolex? Every style...no problem. China? Why go anywhere else? But…read moreI wanted the olive picks and they only come with glasses. Got plenty of glasses...no olive picks. So color me sad about that. Christy Cali jewelry...hands on...close and personal. Here. Color me happy. Estate jewelry too. And clean restrooms. In Nola that speaks volumes. Just go here...you can thank me later.

I had the best experience here today. I had an issue with a new watch. I brought it in and talked…read morewith the incredibly kind owners. They led me through the problem and helped me fix it. I checked out the selection and they had some outstanding estate jewelry there. I will be back at Christmas time. This is the kind of place, and these are the kind of people, that make you feel to do business in your community with. Highly recommended. (Not a big online presence because they didn't seem like the kind of people who were too internet savvy - which made it all the cooler)

I brought in 3 sterling silver bracelets that had accumulated so much tar and dirt. I didn't think…read morethey would be able to clean it to the original shine of the pieces, but wow yes they did! Amazing job. All bracelets looked brand new. Their pricing is appropriate for the results. They are so kind and even gave me tips on how to keep better care of my jewelry. Thanks again!

Ron's Jewelers helped me out greatly by quickly changing the battery of a rare watch I had. They…read morewere able to do this quickly and at a very reasonable price. I highly recommend.

At Christmas time, I picked up a magazine that featured a pendant from Ron Jewelers. I visited the…read morestore on December 18, 2021. I was helped by Alexis who was professional and courteous. I really wanted the pendant, and was quoted a price and told that it would arrive before Christmas. I accepted the price, but then was asked to pay up front. Without thinking about that clearly, I agreed and paid. I wasn't that worried about it because I was told that I would have the pendant in a few days. Alexis was kind of pushy about leaving a review, and texted me after I had left the store to request one. I did leave a positive review at that time. Two days later is when things started to go sour. Alexis called me on Monday to tell me that the piece would not be in by Christmas, and could take as long as eight weeks. She said that if I didn't want to wait that long, I could get a store credit and choose something else. I explained that I wanted the pendant, not something else, and if they couldn't produce the pendant, I needed a refund not a store credit. She offered me some stud earrings for my trouble, and again I had to reiterate that I either needed the pendant or I needed a refund because that's what we were contracted for. She again told me that the pendant would definitely be in within the eight weeks, so without any real recourse I decided to wait. I also did not accept the stud earrings, because that would have been an acceptance of something of value other than the pendant. Approaching eight weeks, I got a text message from Ron Jewelers asking me to leave another positive review on Yelp. I texted back that I would wait to leave a review until I actually received the pendant. I then got another call from a sales associate other than Alexis. We had another conversation about the pendant, and was told that if I wasn't happy I could get a store credit and have some stud earrings for my trouble. I again explained that we were contracted for the pendant and that I would not accept a store credit. I either needed the pendant or I needed a refund. I explained that this isn't covered by the return policy. I wasn't returning anything. I hadn't received anything in the first place. She says she has to talk to the owner, and then call me back. She does call me back, and tells me that the return policy is on every receipt. She also tells me that the pendant will take another few weeks. At this point it becomes pretty clear to me that I'm not going to get the pendant, and the best Ron Jewelers is going to do is give me a $2,700 store credit. I asked that the owner call me, but the owner never called me. After a few more days, given my lack of faith in this transaction and the fact that I had been lied to at least twice, I consulted my attorney. At this point I was expecting to have to file a lawsuit. My attorney took the time to tell me that I should never pay for jewelry without seeing it first and being able to take immediate delivery. Well, thanks for that, but it's a little late now. He then instructed me that before filing a lawsuit I should file a charge-back with my credit card company for non-delivery of merchandise, which I did. The credit card company took my information and told me they would contact the merchant for their side of the story. A day later, someone from Ron Jewelers calls me to tell me that now they have the pendant. That seems a fine coincidence to me, so I again consulted my attorney who told me that I was not under any obligation to receive anything from Ron Jewelers and that I should leave it with the credit card company to handle. I followed this advice and successfully received a refund. I have now made two new life rules for myself: 1. I will not pay for jewelry without seeing it first and being able to take immediate delivery. 2. I will not do business with Ron Jewelers. I feel like all of this could have been avoided if the owner would have called me and had a conversation with me and dealt with me in good faith, but that never happened.

I had an issue with my cracked watch crystal cover that was replaced by The Engraving Co., and I…read morewent in to discuss the matter with them. The representative said they would see what they could do and call me. The representative was so kind when she called, and said that their jeweler would replace the crystal for free as a courtesy. It can be hard to find this level of integrity and customer service that was demonstrated to me. I highly recommend this business for repairs, buying beautiful jewelry, and for picking up their unique one-of-a kind gifts for the person who may have everything. There is a cool selection of things at various price points to fit your budget. Thank you so very much for taking care of my watch that I love so very much. I appreciate each of you and your company!

Brought my Gucci watch that was in excellent condition for a battery! When I picked it up the crown…read moreand movement was damaged . Crown is stuck and watch not working! I mentioned it to a friend he said they did the same thing to his watch. Do not use then!

Went there today did not even get acknowledged when I walked in. Worst customer service ever would…read morenot recommend to others!

BJ's Jewelry and Loan is one of the best pawnshops in the New Orleans area hands down! The jewelry…read moreselection second to none. I suggest that if you never stepped into a pawnshop, do it. Even just to look you might be surprised at what you will find.

They saw me on site with no appointment to replace the battery on my Swatch (which was bought in…read moreSwitzerland so its legit...) Very friendly service. Friendly dog. On-site parking and they were quick. Satisfaction.

Fantastic neighborhood jewelry/ watch store. Very high quality items and possibly the friendliest…read morestaff I've met in a long time. My wife has done business with them and recommended them to remove a couple links in a watch band as well as possibly service another timepiece I have. They were extremely helpful and the Yoing lady that worked with me offered water and couldn't have been more helpful. They adjusted my band at no charge and are providing me with an estimate to service my additional timepiece. And they have cookies.

This shop was a hidden gem. Authentic art and the kindest owner and employees. I wish they were…read morestill around.

Cool shop with great souvenirs that are not tacky and generic. They have a great selection of tees…read morewith great designs. The staff was super friendly and helpful. We definitely recommend this place to get some gifts if in the area.