What can I say, he knew this was coming but I was told by Taylor's Auto Body "write your review we…read moredon't care". This was my second dealing with Taylor's auto body. First job they did for me was with spectacular results. The second job done was on my 2017 Toyota Tundra with horrible results. First I want to set the record. I approached Taylors auto body because of fantastic prior results dealing with shop and owner. Sadly he is no longer doing the work himself, but fiercely defends his business. This time his shop manager suggested PDR due to the damage being so minor with no noticed metal damage. Manager stated "this job will be a quick easy repair including paint, rock chip and stencil replacement". A few days had passed and I was told my vehicle was completed the first time. Sadly, I refused the truck because the work was absolutely horrible. So BAD that you could see original damage through the new paint plus additional hose slap dings on the opposite side of bed including (drips, sags, bubbled stencil, clear coat cracking etc). Ower implied "I am doing you a favor. I should just tell you to leave" and with that the shop offered to redo the entire job a second time. I should of taken the first offer and left to take it to a professional body shop. The second attempt was no better and just as horrible as the first. The owner also asked me if I wanted the stock stencil to be replaced a SECOND time due to them having to remove it again!? Shop owner -"It's going to cost me money and you can only see one side of the truck at a time anyway". Seriously!? you can't make this stuff up. Owner complained about eating the cost of his work while in a joking manner admits to picking at the factory rock chip guard on my hood with his finger nail. Owner-"I was picking at it. I was like what is this? Until I realized that it was supposed to be there". This is the workmanship of a professional body shop? I arrived again to pick up my truck. It was clearly done with an amateur attempt a second time. The paint still sagging, hazed, not completely wet sanded and now the wheelwell insert not properly reinstalled. This shop had the nerve to increase the bill. Wanting to charge me more money for the second failed attempt. Owner-"man this truck kicked my guys a$$ start to finish". It's not my fault your guy was in over his head. You should have never taken the job if you could not give quality work on 2017 black truck. Long story, but my insurance company has APPROVED a claim AGAINST Taylor's Auto Restoration LLC's INFERIOR work. What started as in their words a "minor repair" at 1500.00 is now 4000.00 including the repair to the hoods rock guard. This is the cost of fixing Taylor's auto body's damage to my vehicle. State farm laughed at the repairs with a shaking head and then said that they will approve a claim against Taylor's auto restoration's repairs. It is pretty bad when YOUR inferior body work is covered by insurance. Customers beware that this shop is a serious hit or miss. If you want bad work at rate prices this is your place. If you care about the quality of the finished product move on quickly. Remember you should never be able to pick out GOOD body work after it is done.

Excellent customer service and quality workmanship/repairs. These people really care about your…read moreexperience with them and your vehicle. Car was returned to me looking better than the day I bought it. They really went the extra mile to make sure my car was as good as new after a collision. Very happy customer and can't recommend this place enough.

We made friends and got the car of our dreams from Car City what more can we say !read more

An outstanding, military veteran-owned dealership that gave us the most simple, straightforward,…read moreand honest new car buying experience we've had. We were looking for a Jeep in a hard-to-find color and they had the only one in a several hundred mile radius. After only communicating our interest in the Jeep with Kelly via email she and the owner turned down another dealer trying to buy it from them in favor of holding it for us for just a test drive. They went on to give us a great deal and we're proud new Jeep owners! Would absolutely do business with them again - keep up the great work Car City

Great service every time I have taken my Lincoln in for service or to fix a problem…read more The Staff are very friendly. And get a shuttle ride to and from the dealership.

I didn't wind up buying because the Expedition wasn't in perfect condition for the sky high price…read morethey were asking for a 99 in 2021 with an odometer that didn't show up. The salesman Travis Brooks is the 4/5 star rating because I dealt with him for 2 weeks and my crazy work and personal schedule. He was very nice, and more than understanding, and easy to get along with! No pressure either. I would give him 5/5 but deducted 1 star for the product that I was finally able to come up and see being over priced, over represented condition wise, and not a good value unless they dropped the price in almost half.

Zach was able to bend to my schedule and get it done in a timely fashion and when I got the 4Runner…read moreback it was of show room quality!

Went to the store and took my off market stereo to ask if it could be installed. The owner said yes…read moreand it would take about an hour and a half at $75 an hour. On the day of my appointment - I waited over 3 hours - charged for every hour and the stereo was not installed correctly. Took it back and after two visits they were still unable to install the stereo- even though I supplied directions I researched for from you tube. After their unsuccessful attempts - they refused to try anymore and didn't offer any type of refund for their botched job. Absolutely terrible customer service - store was unorganized - nobody could answer any questions. Terrible experience .

Excellent service and good prices! I went to get my Honda's windows tinted. They used high…read morequality tint that was precisely cut for my specific vehicle. They were also very friendly! I only wish that their waiting area had more seating available (they were quite busy). Unfortunately for me, due to a back injury, I cannot stand for long periods of time.

Walked in to a very polite young lady to ask about getting an estimate on my vehicle on Friday…read more6-19. As she started to explain to me my options an older woman with glasses walks out of her office and interrupts our conversation for over a minute . I kinda laughed due to her rudeness. It was like my business meant nothing to her. I looked her up on her web site and she's on the front page . Bottom line I thanked the girl at the desk before leaving. It wasn't her fault but this place was very unprofessional and you could tell from the moment you walk in.

When you're stranded and they come to your rescue quickly, going the extra mile, it doesn't get any…read morebetter than that! Once he got our spare tire drivable, he even followed us to the repair shop to be sure we made it. A big relief after being stranded (on a weekend no less). Admirable and unusual in this day and age. Thank you so very much and happiest of holidays to you!!!!

Good "country" service, treats you like you were a neighbor. I had a tire issue on the interstate,…read moreand while they didn't have a tire to install, they worked the phones to find me a tire. this was a Friday afternoon around 4PM. I appreciate the help, and while they couldn't fix me up - they showed great service and helpfulness.