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Ricky Shakallis

5.0 (2 reviews)
Open • 7:00 am - 10:00 pm

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Services - Ricky Shakallis

Gutter addition

Gutter installation

Gutter repair

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1 year ago

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5 years ago

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Mr Rogers Windows and Doors

Mr Rogers Windows and Doors

2.8
(5 reviews)

Tommy and James came to my home today to replace two windows. They were both extremely…read moreprofessional, when they first entered my home they both donned booties without being asked. They went back and forth to their truck several time and each time they removed the booties at my door then put them back in when they re-entered, I very much appreciated them doing this as I do not wear outside shoes in my home. They were both very polite and answered all questions asked. After installation was complete I was provided with a tutorial to ensure I understood the window's full operating mechanisms. I am very happy with the windows as well as the over all customer service. I would be remiss if I did not mention that the sale person was also pleasant to work with and offered to remove his shoes upon entering, I believe his name was Jeff.

After signing a contract with Mr. Rogers Windows, my husband and I found ourselves in an…read moreunimaginable situation. Before they even took official measurements, we discovered major electrical issues in our home that were so dangerous they nearly caused a house fire at 2 a.m. on a Sunday night -- June 30th. Because of this, we have no choice but to sell our home for the safety of our family. Our house has turned out to have multiple hidden dangers -- bad plumbing, a failing roof, poor doors and windows, and now electrical work that was not up to code. My husband is an active duty military member, and we trusted Mr. Rogers Windows because they claim to be a "military-friendly" company. But when we explained our urgent situation and asked to cancel or at least transfer our contract to our new home -- something that should be reasonable since they haven't done official measurements or ordered parts -- they outright refused. Instead, they told us we'd still be forced to pay the entire $28,000 balance before we can sell our home. We are doing the right thing by making sure the house is up to code for the next family, because no one deserves to feel unsafe in their own home. All we asked was for a little understanding and flexibility from this company that claims to "support" the military. We are heartbroken and feel completely abandoned by Mr. Rogers Windows. They have shown no compassion, no willingness to help, and absolutely no loyalty to the military families they say they support. I do not recommend this company to anyone -- especially military families who expect honesty and understanding during hard times. We just wanted someone to care enough to do the right thing, and they chose not to.

Ricky Shakallis - roofing - Updated July 2026

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