They have done both my siding and replaced my front door. I was very happy with both services. They had to replace the lock on my front door because of didnt feel secure with the initial lock. Chance and AJ did an excellent job. I really enjoyed working with Chance, he was very conscientious in the work he did replacing my lock. I felt like my concerns were heard!! Thank you. read more

Honor your 1/2 off of materials, senior discount and refund down payment's. We were not refunded our deposit because I called the wrong number. read more

I would strongly recommend never using Home Genius Exteriors (HGE) for a roofing project--or any work on your home. Our experience was beyond frustrating from start to finish. What was promised as a smooth, professional roofing project turned into a prolonged, disorganized, and deeply disappointing ordeal marked by poor communication, repeated delays, and a complete lack of accountability. This was not just an inconvenience--it was an unacceptable experience that has left us extremely dissatisfied. Communication from both the project manager and crew was virtually nonexistent. There were multiple days when no one showed up at all, and other days where productivity appeared minimal at best. We were originally told this would be a one- to two-day project. Instead, it took seven days to complete what should have been a basic roof replacement. That level of inefficiency and lack of coordination is inexcusable. Even more concerning was the condition in which our property was left. Nails were scattered throughout the yard, debris was left behind--including cigarette butts--and there was little to no regard for cleanup or the safety of my family and pets. This created a legitimate safety hazard. At one point, a member of my household stepped on a nail. Fortunately, it did not puncture the skin due to thick footwear, but the situation could have easily resulted in serious injury. That level of negligence is unacceptable. To make matters worse, the roof was not completed as expected, and despite repeated attempts to get answers or support, follow-up from the company has been severely lacking. We were told multiple times that someone from upper management would contact us--yet weeks later, we have heard nothing. Instead, we continue to receive generic emails suggesting they would like to do future work for us, which is both tone-deaf and frustrating given our experience. While some form of compensation was offered, it was nowhere near adequate considering the delays, safety hazards, and overall lack of professionalism we endured. Overall, this experience demonstrated a serious breakdown in communication, project management, and basic respect for a customer's home and safety. I cannot recommend this company under any circumstances. read more

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when I was sold the project, I was told that my plants and gardens would be covered and protected during the roof tear off. They were not. The project manager was only on site a short time, probably less than an hour each day. The roofing crew did not speak English. When the PM bother to cover my He did a half ass job covering them and when I got here the covers he put up weren't even there anymore. Hundreds of dollars of three sides of my house were covered in trampled by the roofers and had equipment thrown on them. I notified the PM constantly of all the issues that were going on and was blown off and told that it would be taken care of. It was not the roofers left condiment packages, food, garbage, and broken empty containers around my yard. They did not do a very good job cleaning up the mess either. I repeatedly asked the PM to have someone to clean up. The mess was cold the wood, but no one ever bothered to show up. When the shingles were delivered the truck, but off my driveway hitting a rock wall and leaving huge ruts in the gravel driveway, I had to repair it because they wouldn't. The PM told me that they would pay for the cost of the damaged provided an estimate. Since they were perennials, it is difficult to out of season so I provided a receipt for the ones I could get an the ones I couldn't. This was passed on to his manager, who refused to pay anything that I didn't have receipts for because he didn't understand you can't buy perennials out of season. After getting nowhere with him, I called corporate headquarters and was told they would escalate the issue. They did not. I have still not heard from anyone and it's been weeks. Branches were broken off of my and it was brushed off. They have no consideration for your personal property. They claim they will protect your gardens and plants but do not. They claim they will pay to replace the damage they do they do not and they do not clean up the mess when they leave I spent hours and hours fixing my driveway cleaning up the mess left by crew and up all the debris they left from the roof and they compensate me for my time doing their job. The roof does look great, but if you use them, make sure you have no bushes nothing around your house that you keep because they will destroy it because they do not care about your property. they damaged hundreds of dollars of plants. And as an added note when they left and took the dumpster with they didn't cover it so garbage blew out all along the road. read more

First of all, the project manager only showed up after the workers said they were done, and I called with concerns. Secondly, I had to keep calling to get them to get their access materials out my you. Told them if they want to keep using my yard for storage, I should be getting paid. Of course they said no to payment but still hasn't picked up their materials. The ONLY reason I gave them a 2 stars is because they did put up sidings. read more

I spoke with a very nice person on the phone and after describing my needs, she and I agreed that HGE was not equipped to do the job. We parted on pleasant terms. I shortly received a text asking if I wanted to chat about my inquiry. I replied "no thanks". Thereafter I've received one phone call and 3 more texts. I don't give a crap what they do, I will never call upon them for anything because they are obviously inattentive. I read with interest AI's summary noting concern of some reviewers about high pressure sales tactics. I believe it. HGE - stay the hell off my lawn! read more

Would NOT recommend. Called them to try to have someone inspect the roof of a property that I own that is tenant occupied. They told me that the owner has to be present, which makes absolutely no sense and I live in a different State. Not user friendly and would never recommend them! read more

Only getting 2 stars because they did does look beautiful and the sales rep was great, but there were too many issues to give a good review. 1.) I was told there would be a project manager on site while the work was being done. Not only was the PM not on site at all except when the materials were dropped off, but I had to use Google translate to talk to the workers to ask questions because no one spoke English which made it difficult bringing up concerns. 2.) They busted one of my windows and cracked another. I brought it up and was told the windows would get replaced, but it's been over a month and they are still broken. 3.) Again it's been over a month and the leftover materials are still sitting in my yard. 4.) They also broke several planters and caused my power to go out which I normally wouldn't be upset about cause things happen and it was easy to cut back on but why not add this in with the rest of the complaints. If these things had been fixed, I wouldn't complain, but I've called several times over these 5 or so weeks and keep getting told it will be corrected within a few days, but it has not been. Considering the reviews they had, I expected much better. read more

Had these guys come out to my house and These guys are pushovers, if you deny them, they'll call you back twenty times. The salesman that I had come out didn't know what he was talking about? He just stuck 2 slides. I was getting slideshowed to death, and then I denied them, and I got called twenty times by this company, and I'm not exaggerating. I'm very serious right now. Did research into them. And they're so called achievements in their presentation are just paid for. read more

The worst home improvement experience I've ever had! I've lived in this house for 33 years and we had a few windows (5) installed and the installer did a nice job installing them and they seem to work fine. Now, the sliding glass door... is an absolute disaster. First, the entire thing came bowed and never closed properly. It is a Provia door and it may be the cheapest piece of junk I've ever seen. First, Home Genius blamed the way it was stored at the warehouse (ABC), the door got worse and worse over time. Then almost 6 months later, after excuse after excuse, it was replaced. The new door came in "components" and the gap on top of the door is so wide that we have to stuff paper towels on the top to keep out the cold and insects. They came today (12/16/25) and said it was missing a filler piece on top of the door but never mentioned it after months of trying to get a resolution. Door so poorly made that anyone can just lift it slightly and push their way in. Whatever you do, do NOT use Home Genius. They should rename their company HOME DISINGENUOUS because we have been scammed by this company. read more

The person who came to do an evaluation and price estimate was at my home for 2 hours! He sent up a drone and got up on the roof twice. He was having issues getting through to his supervisors and this is why the appointment took so long. He gave me a preliminary number to replace my roof of $30k. This is a lot of money but my house is 3,000 square feet. When he finally got in touch with his supervisors, he was instructed to take additional photographs all around my house. Magically, the estimate went from $30k to $57k???? What? This company is playing games to see how much cash they can squeeze out of every client. This was a waste of time. I would NEVER do business with Home Genius Exteriors! Buyer Beware!!! read more

I would not recommend this company based on the harassment I experienced yesterday by the door to door salesman. The first guy when I told him I wasn't interested proceeded to yell through my closed door. I opened the door again and had to tell him again that I wasn't interested and to leave. Then about an hour or so later another sales guy showed up and I told him I had already told the other guy that I wasn't interested and to please leave. He proceeded to talk and I told him that I had a no trespassing sign. He said that it was only good for behind the sign. I again asked him to leave my property. He continued to talk. I told him that I would call the police. I am tired of solicitors being so brazen. I don't want to be bothered at my house. read more

The Home Genius Exteriors representative came to my house to provide an estimate. He went on the roof into the attic and around the house to gather the information. I told him I would be moving in a few years so I do not want the expensive package. We went to my dining room where he pulled out his kit of products to show me roof vents they were going to install at the top cap of the roof, drip guards, new better flashing, their state of the art pipe cover, and the latest underlayer tech. Some of these things are needed but I did not need others. When I said I did not want the new roof vents, he stated his company only does quality roof the right way. His price was outrageous. It was 30% more than the other company. I asked for the estimate and got a ripped out notepad page with two numbers on it and nothing else but a phone number. One was the price if I did not decide today and the other was the price if I took the deal today. He did not provide a professional estimate or anything that even looked like an estimate a real company would provide. I am looking at a few more roofers and will not be bullied into an on the spot decision. Do not go with these clowns. The representative is the face of a company and He was a joke. read more

They started off strong by having a polite young man door knocking who really knew what he was talking about. Since we are in the market and looking at roofs, we scheduled an appt with him on the spot, and that's where it went south. Their literature all says they are locally owned and operated but every call came from a phone number 2 states away from me, and they made it a point to tell me the people coming to do my estimate would be traveling from over 2 hours away. The night before our first appt they called and said there was an issue and they had double booked and could not make our appt. Rescheduled and an hour before they were supposed to be at my house called and said they had accidentally double booked AGAIN and could not make it. I refuse to give them a third chance since they insist ALL homeowners are present for their inspection/estimate and that you cannot have ANY OTHER plans for a two hour block while they are at your home, but you also have to give them up to 2 hours after wards where you are not to be elsewhere in case they run late. So twice we took off more than a half day of work to be here for them and they can't even bother to show up. So much more happened in-between like the voicemails threatening to cancel if i didn't call RIGHT back, the reminder call at 9 at night for an appt 2 days away.... it all screams run away while waving red flags. read more

I hired Home Genius to install a new roof on my mom's home. I was very reluctant to hire a company because I had a small local company install a roof in 2017 and it was a disaster. This time I went through Angi's list and decided to go with Home Genius. The initial consultation meeting went extremely well. Brandt, who was the consultant was very informative and professional. He made us feel comfortable with the process so we booked the project. The install team showed up on time on July 18 on time. I was unable to support my mom during the install due to an emergency. However, she said all was well with the exception of an issue with her having to sign a waiver in order for them to unload the materials in the driveway. They worked from 7am-6:30 pm the first day and returned the next morning to complete the job. My mom said that they left materials behind and she wasn't sure if they replaced the wood that Brandt said they needed to replace. It was just left in the driveway. On the 20th I spoke to a young man named Mark who wanted to know if we were satisfied with the job. I informed him that I hadn't seen the project but my mom was concerned about materials that were left. I told him I would go to see the work when I returned home and call him back. In between that time mom informed me that the did not say goodbye, she received no paperwork or a receipt upon completion; they just left. When I saw the roof I was concerned about the semetry of the work and what looked to me like loose shingles. When I asked Mark about my concerns he immediately went into a long explanation about how roofing is done and how they would not come back out to see the work. I sent him pictures of the areas of concern and he stated "oh that's not a big deal'" and I said well it is a concern to me and this is a new roof and there are some areas that look sketchy. He then proceeded to yell at me and tell me that I was being rude ( which I was not) and that he wasn't going to put up with this. He hung up abruptly. I called to customer service and asked for their help. They said that someone would call me to follow up. AJ called me and promised to send someone out and have someone pick up the materials and inspect the work. I called customer service and informed several people that we received no receipt, no paperwork and the materials were left. Out of concern, I had a friend who is a small business contractor to look at the wood on the attic, and he informed me that it appears that they did not replace the rotted wood; he believes they installed the shingles over the rotted wood that was supposed to be replaced and that is why the boards were left along with other materials. Unfortunately, they rushed the job and took no responsibility to insure that my 84 year old mom had the quality of work that she paid for and deserved. The roof cost $19,000 and we have been left to fix what they did. Do not use these contractors. This ended up being a horrible experience. Brandt was amazing but the installers dropped the ball. Mark J. was unprofessional, combative and offered no explanation or apology for our concerns. Despite many phone calls to customer service, I still have not had anyone come back out to retrieve the materials left behind, explain about the rotted wood and why it was not replaced, or added the area of concern on the roofing itself. read more

From start to finish...thanks AJ for the awesome work done by you and your team! On time, kept us informed and definitely appreciated the follow up! read more

Super friendly knowledgeable informative staff. I'd definitely recommend. Very convenient location. Plenty of parking. read more

Home Genius Exteriors - Roofing Near Me - Virginia Beach, Virginia

I hired this company on the sale man word that a manager will be on the premise informing me of things that will be done , came late the 1st day and stood for 1hr an left, He promise to be here the next day , no show ..the crew came on time but destroy a few things around the house while working on my property..hard to talk to the crew when most of the crew speak Spanish..some of the work was sloppy. I would not recommend this company. read more

Got my roof done in one day. Dustin the project manager was on site to get the ball rolling. House needed vented bad they added three intake vents and a ridge vent everything done within budget ! read more

Please consider your financially stability... these people will give you an outrageous estimate hire the nicest people to work (actual workers were great) and then When you have questions they will only lie to shut you up.... They will promise things they can't deliver and when you try to have them honor their promises they will blame you for their mistakes do not trust these people!!!!all they want is to steal your money!!! If the app would let me give less than one star I would!!!! read more

This is THE worse company ever. They have poor communication skills and lack professionalism. Ezra lies/has no knowledge on scheduling or when the project will begin. They appear kind and motivated with the initial appointment but after they sign you up its a done deal. The work that was done to my home was rushed and it is extremely sloppy. Please consider spending your money somewhere else. I HIGHLY do not recommend this company. read more

I had my roof done in early September. It was at a time when lumber was sky high and I needed a complete re-deck. Every person you come into contact with is a very genuine person. In this line of work, you get a lot of sleazeballs and with this company it just doesn't happen. They did a complete re-decking and redid my roof in one day. The guys on site are amazing and experts in the field. I just hired them for a second job and so far I've had the same experience as the first. read more

Home Genius Exteriors - Roof - Roofing Near Me - Virginia Beach, Virginia

I can't review quality as I never got past the estimate process. Be prepared with your own bottom-up estimate and be prepared to be shocked when you get the Home Genius estimate. The sales tactic is focused on finding out how much money you're willing to part with as opposed to bidding the job at a fair price. I found the estimate to be nearly double the price of same work by local expert I worked with directly. I do not recommend due to sales tactic... if you can get past that issue and settle on a reasonable price, you may get solid work. read more

Only New Roofs, no interest in repairs. Three stars for calling quickly, and free estimates (of course). No clue about value or quality. Lady on the phone was nice, but phone # was not local. read more

We had a roofing job done. The sales person communicated to us that our gutter helmets will not have to be removed. On the day of installation, the roofers removed all the gutter helmets and we were told that putting them back would void the warranty on the roof. The company offered to install gutter guards for an additional price. We did not want to spend any extra beyond what we budgeted for the roofing project to get gutter protection replaced. So now we have no gutter helmets. We were also informed that there would be a project manager on-site on the day of installation which did not happen. The only people who came were the roofers. There was also a dumpster delivered on the day of the project and we were informed that the earliest they can move the dumpster was on Thursday the week after the project was done (which was on a Friday). We park our vehicles on our driveway so this meant that we couldn't use our driveway for an entire week. A few weeks after the job was done, we still find nails around our house. And to top it off, while cleaning the gutters (which we now have to do since they ripped out the gutter helmets), we found a metal tool in the gutter left from the job. read more

Despite management's reply to a similar complaint just TWO DAYS AGO on Google reviews, this company does not follow best practices for protection your health. Maskless sales people go door-to-door in neighborhoods. They approach every home. I had never heard of the company and did not ask them to visit me. A person holding a paper mask in her hand knocked on my door and would not leave until I answered it. (You can see I'm home through my front window.) I answered the door reluctantly. She did not put her mask on. I told her I wasn't interested in buying anything from anyone who wasn't wearing a mask, no matter what they were selling. I closed the door. I then watched her approach at least five neighbors' homes also not wearing her mask. When I then asked her about it again, she stated that she is 6 feet away from everyone and doesn't need her mask. Zero of the houses in my neighborhood have six feet of space between their door and their front landing. When she knocked on my door, she was literally within an arm's length of my face. Salespeople like this interact with many many people of the public every single day. Her likelihood of infection is higher than the average person. Even if she was 6 feet away, or more, she should be wearing a mask to approach strangers. Soliciting business in this way has gone from an annoyance to an actual public health risk. I suggest you don't open the door if they knock, and that you avoid doing business with them until their infection control procedures improve dramatically. Right now, they are a health hazard. read more

requested a quote for 6 windows. Salesperson was high pressure...."price only good for today only" and was not allowed to write the sale price on my quote. The only price on quote was MSRP...told him I don't do business that way. read more

Adding an update to our original March 1, 2023 review in which we noted that photos of the project were not sent to us as promised in the sales pitch. We did receive them today. read more

Where do I begin? There's been so many awful experiences with this company that I honestly do not believe any of the positive reviews that's been posted about this company online or anywhere else. I initiated my siding project back in July 2024 under the impression that this would be an 8 week, at the latest, project to complete. It's almost the middle of October, and my project still isn't complete. Everything they promise you in the brochures are far fetched and filled with a variety of untruths; such as, "having a dedicated project team that'll make sure all of your questions are answered, the project runs smoothly, and the results exceed your expectations" (false). There's been issues after issues in trying to complete this project, and right now, I'm on a 3 day halt because they weren't able to order the necessary materials needed to complete the job. It's bad enough that i had to undergo 3 months of trying to figure out where the materials are and I waited 3 months for materials to finally arrive only to find out 3-4 days into the project, they still didn't have all of the necessary materials to complete the job. I had numerous concerns with the lack of communication and updates that I needed so I could plan accordingly on my end. I would not recommend this company, and being that my project still isn't complete and I'm writing my experience for a review, my expectations of them completing my project with complete satisfaction is not very high. Run far away from this company and save you the anguish and disappointment of doing business with this company read more

I had a horrible experience with Home Genius. I wish I could write about the quality of their work. I never got to that point. I reached out to them in early October to get a quote for a roof replacement. I booked an appointment online and got a confirmation. I left work early in order to be home for the estimate. The person never came. I called an hour after they were set to arrive. They apologized and set up an appointment a few days later for a new person. That person did come and they were very professional. A friend recommended them and the price was reasonable, so I signed up for financing with them and the job. I was told someone would contact me to schedule the work. A few weeks pass and I call them back saying I had not heard from anyone. They apologized and said that I would get a call from the scheduler. That person called me November 18, 2019 not to schedule the job, but to tell me that Home Genius no longer replacing roofs but doing this silicone bulldog coating instead. He said they had gotten too many complaints around workmanship and that the product they had been using was faulty. So they could do this coating instead. I asked about the cost and if the price would be discounted as it was a roof coating instead of a new roof. He said it would not be discounted but done for the price of the roof replacement. I asked to be sent more information about the bulldog coating so that I could review things before making a decision. He sent me an email shortly after yet never replied to my further inquiries by email or phone. I was referred to Home Genius by a friend who was also having a roof replaced. He said he got the same call however, the same scheduler called him too. His new excuse was that their schedule was simply too packed and they did not have time to replace his roof but would do the coating instead. And the scheduler said they would lower the price. After I heard this, I decided to get more estimates from other roofers and ultimately went with someone else after looking at their reviews, Better Business Bureau rating, and comparing their work with other companies. I am happy with my roofer who is very attentive and immediately came out to address an issue that cropped up after my new roof was installed. This took a lot of time and caused me a lot of anxiety and aggravation. I am very displeased with my experience with Home Genius and have encouraged my friends and other homeowners in a facebook group that I am a part of not to deal with Home Genius. This was for roof work in Philadelphia, PA in the fall of 2019. read more

Had a salesman out out on 8/4 to give me a quote. He is the only thing good about this company. My financing was put on hold and the finance company was not open so I was told I would receive a call the next day to let me know if I was approved or not. Next day came and past with no call. I called on Tuesday, Wednesday and Thursday to inquire on whether or not I would be able to finance or if I would need to pay cash and left messages with the call center. No one has called me back. As I told my salesman if I was not approved for financing I had the means to pay for the service I just wanted to see if I could do it without putting a bunch of cash upfront. I work in the trades. People are not lining up to throw away money on home improvement projects. Apparently they don't need or want my business. Their inability to communicate on something as simple as payment terms leads me to believe that their entire process is lacking and you should avoid using them. After a little research I also discovered that they are criminally overpriced. read more

Terrible roofers. we literally had to point out rotten wood they covered with shingles because it was obviousLu sagging! I tried to leave this honest review on their website but when you hit one or two stars it won't let you leave a review. very dishonest! Don't hire them! read more

Home Genius Representative Connor came out to my property to give me quote on replacing my gable vents. After conducting his inspection, he gave me a quote, made a phone call and said that since the job is under $4000 its not worth their time to come out. Totally unprofessional and wasted my time. read more

We contacted this company through Home Advisor and they contacted us immediately. The salesman came out promptly and gave us a price on replacing our roof and siding. He was very thorough and explained everything in detail. He was very polite and considerate of hour home. Bad thing was, the price was more than double what he got from 2 other companies. We told him right off the bat that was way out of our price range (we are senior citizens on fixed income). He said he would see what he would do and went outside to call his manager. He came back in about 10 minutes later and the price dropped $20K. That was a red flag to us. If they could drop $20K why not just give us that price in the first place. My husband was put off by that and so was I. The next day they called and said someone would contact us the following week and see if they could work with us on the price. We told them we weren't interested. Don't play these types of games. Give us your best price initially or go home! read more

So far there was a salesman that was very agreeable to close on a price that was on a single sheet and the verbal promises made are concerning. A delivery of supplies came a day earlier than expected and after a look at the materials, even though brown is the color of soffit materials needed the order came with while instead. A 5/8" tongue and groove sheathing was agreed on, but a 1/2" sheathing 4 ply is sitting with the delivery instead. . Immediately my call to the sales rep. To notify that before any work begins, there is some errors to be corrected with the supplies not as promised for the initial agreement. So now an unknown project coordinator is supposed to llow up and then a project manager is supposed to come on-site with a crew . This reminds me of whisper down the lane party game that was very entertaining and educated us about mixed communications. However, this will have to be updated as soon as action is or isn't done . read more

Requested free quote through one Angie's Lists (big mistake). Got a call back within a few hours and basically unless my job was worth $20-30,000, they declined to give me an estimate. So frustrating! Would not recommend. read more

Calling me nonstop on a Sunday morning starting at 8 am !?!?! When I never ever contacted them before. Getting slammed with calls and texts. Horrible. read more

Do not call this firm for a quote and definitely do not use them for a job. The process to receive a quote is painful. 90-120 minutes. Too much selling. They are 20% higher than other companies and the quality is piss poor. They left nails and debris all over my property. Took threes calls for them to clean up. Still left some debris. Save your time and your money. read more

The salesman I had from HGE was great. He sold me the job, lots of promises were made. unfortunately the ball was dropped on my project what should've been a two day project turned into over two weeks, lots of excuses and apologies. I had two different project managers and a QA manager throughout the process. The day of installation of my roof there was not enough material delivered, which wasn't discovered several hours into the work. I was told that the remaining material would be delivered the next day and roof installation would be finished. That delivery did not come till two days later. When I arrived home the QA manager was at my house, introduced himself, and was very polite and apologetic. The remaining roof was installed along with new gutters and downspouts. I asked the QA manager why wasn't the new fascia installed and his reply was, I didn't order new facia. Once he read my contract and realized the mistake that was made, he said he would have it all straightened out. I also noticed the roof over my bay window did not have new roof installed on it either. I pointed out a few other cosmetic issues and inconsistencies of the job. He did ensure everything would be straightened out, and he had to order more parts. Two days later the new gutters and downspouts were removed to put up the new fascia. The gutter crew cannot come back that day to replace the gutters and downspouts. They were installed the next day. I had to reach out again about some of the cosmetic issues and inconsistencies I noticed, and the QA manager did promptly respond and come out to the house to look at everything. He did address the issues and was always very polite.he said he had to order more material. He did mention he reached out to his manager for me to receive a discount for all the issues that happened during my project. At this point, I never mentioned anything about a discount and thought that was a really good move on the companies part to make things right. When all the issues were completed, the QA manger reached out to his boss and asked about the discount and his reply was" they can't because they had to suck up the extra delivery fees from material being delivered several times." It was HGE fault on all the delivery issues, not mine. It's sad this company is more about the money. The QA manager was very professional and tried his best to resolve all the issues. Overall, the new roof, fascia and gutters look great with all the issue I definitely felt like my project was not important to HGE. read more

My opinion is don't waste your time with this company. I experienced the same things many other people are saying too and we did not proceed past the "no obligation estimate." They came through Angi (formerly Angie's List), who I will also never use again as they've apparently gone downhill in my opinion. They quoted me triple what 3 other contractors quoted me for my roof replacement (who were all really close in price btw), and Home Genius was actually including less stuff in that price - no joke. They could magically bring it down to just over double the cost of others if I signed a contract on the spot. There was excessive upfront pestering through texts, emails, and a requirement of 90 minutes of your time for what I call their show (sales pitch) trying to show you why you should expect such a high price. Ultimately, the contractor I chose did a great job for what is a third of the price in comparison to these folks. read more