I was so impressed with my overall experience that I had to take the time to write a review. I…read moreneeded a tow after hours, and the gentleman in the office, along with Michelle, were absolutely amazing--kind, patient, and friendly throughout the entire process. In situations like this, customer service truly matters, and they exceeded my expectations. I've dealt with other towing companies in the past, and none have come close to the level of service and efficiency I received from Interstate Towing. A big thank you to the entire team--and especially to Michelle!

amazing customer service! over and beyond! i broke down on the 15 south before cantu-galleano! chp…read morerescued me! there was no exit near me, aaa kept ne waiting becuase we needed a special type of towing truck. i had to call aaa again, interstate had to take extra steps to tow my car and after being so discouraged they made it better by staying in contact with me. from the owner i believe or he was the mgr, to the driver! they knew my car well.... i hope if i ever need towing again... i hope aaa calls them to rescue me!

Please teach your drivers to not run red lights. Fulfilling your services is not more important…read morethan a persons life. Driver made a U turn while light was on green for opposite side.

5 stars and above! Couldn't have been happier with their service. When crunch time came they came…read moreand delivered and went above and beyond. I've saved their contact for life.

Nothing but love for this towing company! I know tow guys and gals sometimes get a bad rap. I know…read moreof this company dealing with them at night through my work. I know they're professional and courteous when talking with them while I'm in work mode, but as a customer this was my first time. Let's start my story off by letting you the reader know that I had this very impressive tire blow out right before the Tyler exit (91 FWY west). First instinct was to pull over and the car finally just DIED in the driveway between Shoe City and P.F. Chang's. I've never seen an SUV's tire shred like that before, just saying. Now, after all that brou-haha the car wouldn't start. Had to have my daughter's bf, my other daughter, and one of the Galleria at Tyler Mall security guys push the dang SUV into the parking lot of P.F. Chang's just to get a jump. Be patient please, I'm getting to the actual review. Just trying to set the stage so you can see where my mind was at... Air pump at closest gas station was out of order. Yay. The closest tire place was most likely gonna charge and arm and a leg and the way this day was going, I wanted to tap out. I'm going in full body melt down. I ended up pulling into the parking lot of the Post Office right off of Hole x Tyler . I called the first company I could think of. Gary answered, took my info, quoted a price, and told me to expect the driver within 20 minutes. Gerardo, the coolest tow truck guy EVER called to let me know he was behind the building (which was on the other side of the block wall) He tells me that he will come around. Ok good, cause I was so distraught at this point. Gerardo comes around, has me move the car to a parking space so that we both were not blocking traffic. As I couldn't understand the perfectly clear directions he was giving me, he kindly asks me to get out so he can straighten out the car in order for him to load onto the tow truck. Thank you Gerardo cause I was already a blithering idiot at this point. Gerardo loads the monster SUV like a piece of cake and we were off! Inside the cab was nice and cool. If you know IE summers, then you know. Very clean inside the cab, very organized. Not at all dirty. Thankfully, the passenger (shotgun side!) seat was comfy as I can't sit longer than 10 minutes. Thank you to my bad back and 3 surgeries. Gerardo was extremely courteous. He tells me a brief history of the company. 3rd generation running the operations. I believe he told me they have been around since 1907? That's impressive! Longevity, I tell ya! He also tells stories of what a tow truck driver has to deal with when the general public acts like fools that the local PD has to get involved. I'm familiar with the types of stories he tells me as I hear them all in the line of work I'm in. True stories do not shock me anymore. Throughout our ride, he tells me how he used to work for a local citrus family owned business and he even pointed out how far the orange groves went. He even pointed out this citrus family business's office. More history! Love it love it love it!! Arrive in front of my parents' house and Gerardo was very polite to my mother. He lowers the monster SUV back onto the pavement and makes a quick call to have his home office run the credit card for payment. He actually apologizes for the wait as the dispatcher he's speaking with has three other lines ringing. 5 Stars all around! Customer service was exemplary. The cost of the tow was way better than I expected. Bauman's Towing, what will you do when it's time for Gerardo to retire? He's great! Don't lose him! Lesson learned today: not all tow truck drivers are mean. They're just human like you and me. I lucked out today! Definitely recommending Bauman's Towing to anyone who will listen. You won't be sorry!

I think it's sad that no one has reviewed Bauman's yet!…read more Such a great establishment, I had a wonderful experience with them yesterday (as wonderful as having my car towed can be!), the man I spoke to on the phone as well as the man who towed me were both very nice. The price is pretty decent, especially for the service you recieve. Quick, professional employees. The man who towed me even made sure I had a ride back to my apartment after we got my car checked into the mechanic. I've never needed a tow before, so he totally helped me out with everything. Gave me a little peace of mind! A great company. If you need a tow, call Bauman's!

Carlos and team provided exceptional service patching my tires! Well-knowledgeable, fast,…read morerespectful, professional, honest and courteous; outstanding representative and job well-done, best place to go for any fix.

We came in asking about getting a tire patched and Henry helped us with setting up an appointment…read moreto getting all four tires replaced. He gave us a lot of options with a good price range to help us and even helped find a discount on our final price. Henry was great!

I called the day after purchasing my car and they were able to get me in right away. I got all back…read morewindows, the front, and windshield. I highly recommend! They were fast, no air bubbles and super friendly. Whole service took about 1.5 maybe 2 hrs.

Went in today to have a nail taken out of my rear tire and two at the front desk were very helpful…read moreand knowledgeable.

Works out of an unmarked vehicle with 4-5 people partying with them at a time. Slow, unfriendly and…read moresketchy without a license number on their truck. Avoid at all cost.

Keon thank you for arriving early and being awesome!!! I highly recommend this tow company for…read moreexcellent service and creative problem solving.

Jaime was incredibly hospitable! Great man great service…read more I've had two great experiences with Flagg !

Arrived early, Austin was a ROCK star and so helpful and it was such a value! Service was above and…read morebeyond! Service was excellent as well as value!

Family owned, this place has taking care of me with several of my cars. Appreciate your service…read morethank you Bruce and family. Furthermore, I must say that every time I've had service I've never had to come back from poor quality or service.

Bruce the owner is so honest. He look at my struts and told me I didn't need to replace them. He…read moreshowed me my damage axel but said I have a good 2 years b4 i need to replace it. He is my new mechanic! Thanks Bruce for being so honest!