We had mice issue. Biggins closed off multiple entry points to the house then set traps to catch…read moreany mice that were left inside. Mouse caught and no mice since.

These guys are fantastic. Smart, effective, and reasonably priced. I like that they are a small,…read morefamily-owned business. They know their stuff and can take care of the problem quickly. Highly recommended.

I got a response right away and I will be serviced by Friday . What I really like are the…read morereasonable prices and attention to customers requests. The owner was very customer oriented and was willing to serve me right away.

I recently moved to Andover and noticed mouse droppings throughout my garage and the basement of my…read morehouse. I reached out to Sachem Pest Control and they came out the same day and gave me honest advice about what services I would need to take care of the problem. My wife and I discussed if we wanted to move forward with the services and finally decided that we needed to do something about the problem. I reached out to John B. and his company and the services that they rendered were above and beyond what we expected. Two servicemen came out to my house within a day, provided quick and professional services and we have not had any issues with mice since they came to our house. I would highly recommend them if you are having any issues with pests in or around your house.

* Agree with Chuck K who posted an earlier review. I am long-term customer of Modern Pest, paying a…read moremonthly fee for triannual service for over six years. During that time, service fees increased without my explicit agreement due to automatic billing, and appointments were scheduled by the company rather than coordinated with homeowners. My regular technician, Lee, was consistently professional and thorough. * On December 31, 2025, a different technician arrived and stated he planned to complete only an exterior inspection. I requested an interior inspection, which had routinely been included in past services. While checking the basement bait stations, the technician slipped on the stairs without wearing boot covers and spilled a his entire bag of rat bait across the basement floor. * The technician asked to use my vacuum and suggested using bleach on wood floors, neither of which was appropriate. Rat bait was tracked throughout the basement and into the main level of my home. I assisted with cleanup using paper towels and a garbage bag, as we do not own a broom. The technician indicated it was likely unsafe for my dog to access the basement. * He contacted his supervisor and inaccurately stated that I refused to provide cleaning tools. His behavior during the visit was unprofessional and verbally inappropriate. I asked that the visit be ended and rescheduled, and a supervisor assured me the technician would not return. * Despite this, I was billed for the service, and a service report was submitted stating an inspection had been completed when it had not. Due to poor customer service, inaccurate reporting, and questionable billing practices, I am canceling my service with Modern Pest effective immediately.

After a couple years as regular customers paying a monthly fee for quarterly visits, Modern Pest…read moresignificantly increased their fees. We were not asked for agreement and shame on us for not catching this in our busy lives for a year. During that period, our online account showed a ghost service appointment: Modern's portal said a tech came to our home, in the cold winter weather, to evaluate for pests on our exterior. But we never saw anyone, never were notified, nor received any reports of findings. It simply did not occur. The average tech person who came to our home was a kind, thoughtful and professional person. Our negative experience and review is based on the corporate experience and its shady billing practices. This dishonest behavior cost them their best type of customer contract: an easy home to service through a basic, routine and agreed-upon fee.

Contacted Pro Pest Control to come investigate the possible cause of some scratching my wife and I…read morewere hearing along the wall separating our bedroom from the outside of the house a few times last week during the night. They immediately responded to our request, and set up an appointment for the following day to perform an inspection. During the inspection, they determined that the noise we heard that we thought was coming from inside the walls may have been an animal scratching the outside of our house, because there were no signs any animals were getting inside the house. We had wildlife traps set up in our house from a previous mouse and squirrel intrusion a couple years ago. The Pro Pest specialist inspected those traps and determined they were still operable and didn't need to be replaced. After his review, he determined that no services were necessary and didn't charge us for his inspection. He could have easily ripped us off and pushed a service on us that wasn't needed, but he didn't. I recommend using Pro Pest Control Service if you want a good, honest service and prompt response time.

Mike responded to my request for a mouse issue quickly. He did a fantastic job with this issue and…read morealso provided us with a great education on how these sneaky little critters operate! Thank you Mike!!

One of the first companies to reach out on yelp after I sent out the inquiry. Staff is friendly,…read more professional and responsive. They did a free assessment and found the main issues. Unfortunately the fix involves some construction so I wasn't able to use their service. That said, I would absolutely use their service again if needed (let's hope not) and recommend them to anyone who's in need.

We recently had squirrels in our garage (they had chewed through a couple small holes and made…read moreentrances into the structure). Critter Control was able to stop by quickly to give a quote for removal/repair within a day or two and then was able to immediately start the work to remove the squirrels and cover up the holes they made within two business days. They answered all my questions along the way and did a great job with quickly catching the squirrel who was causing the issues and patching up the holes with metal and metal mesh to deter any future intrusions. Overall, I'm super satisfied with the work they did, their responsiveness, and their price!

This team did an amazing job this past fall and winter ensuring our neighborhood squirrels found a…read moremore, shall we say, natural place to settle down and raise a family, versus our attic space. :-) Highly recommended if and when you need their help!

reached out to them as I needed a wasp nest removed…read more They never bothered to get back to me. Won't call them again.

Unbelievable service! Fast quick friendly and everything in between. Thank you Ernie!!read more

We wish to extend our appreciation for the quick service and reasonable price to rid our soffit of…read moremultiple wasps and yellow jackets. The swarm was extremely active and now hopefully gone forever. Good guy, good service and good price.

John Meredith has been our pest control technician for about a year now, and he's been fantastic…read morefrom day one. He is incredibly knowledgeable--not just about mice, ants, bees (including every kind of bee), and even rats--we've unfortunately had them all living near a pond. He takes the time to explain things, and you can tell he genuinely enjoys what he does. He's also just a great person. On his last visit, he had finished up and was heading to his truck when he spotted a stunned baby bird sitting in the middle of the street. Without a second thought, he stopped to help. We moved it somewhere safe and gave it a little water, and before long its parents came back for it. It had nothing to do with pest control, but it said everything about John.

The techs at Greenhow are consistently friendly, responsive, and thorough. During the most recent…read morevisit, John M kindly answered all of my questions about pests, pointed out additional problem areas, and even sprayed the parameter to ensure ants would no longer come in, despite the visit only being for a quick rodent check. I would highly recommend working with them.