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    Damage restoration

    Environmental abatement

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    3 years ago

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    Radon Diagnostic Services

    Radon Diagnostic Services

    (8 reviews)

    The company came out quickly to repair a faulty fan under warranty, but the fan that they used to…read morereplace my old one with ended up being faulty itself right away. It was extremely loud, so we called the company back and they came back out. They basically told us that this is how it is. This made no sense since our old fan was very quiet. After a few weeks I called again requesting that they just replace it because we couldn't handle the noise and were actually turning the system off at night because it was keeping us up. I called maybe 3-4 times and left messages over a few weeks and never heard back, so I ended up calling another local company who told me the fan had a known issue and is not supposed to be that loud. He replaced it right away but I had to pay another service fee. This whole ordeal cost me $400 in service fees for something that is under warranty.

    I'd hire them again. Our home has a radon pipe from basement to roof, but it didn't have a fan. Our…read moreradon test result came back over the 4 pCi/L limit. I hired Radon Diagnostic Services to install a radon fan in my attic. Fred responded promptly. The fan was installed within about a week. Pricing was reasonable. On retest, our radon level is less than 0.4 pCi/L. Things didn't go 100% smoothly, so I also got to experience their excellent customer support. It was pouring the day they installed the fan. After installation, I discovered a slow leak. I emailed Fred a video of the issue, and he sent someone back the same day to fix it. This company stands by their work. I highly recommend them.

    Ridaway - pest_control - Updated May 2026

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