Awful service. No one answers the phone, no one calls you back if you were lucky enough to finally…read moreget through to voicemail. This sort of behavior would not be put up with in any other part of the country. AAA should simply close this branch and lower our premiums.

Nobody answers the phone and then when you decide to finally quit waiting and leave a message the…read moremailbox is full. Very frustrating and inexcusable service!

I am booking my trip to Paris now with Sophia's help! She's researching places to stay and good…read moreflight prices. Might extend to looking to a side trip to the South of France too. Highly recommend!

From the owner: Embark on exciting travel adventures designed especially for you! As a certified travel agent, I’m…read morehere to create unforgettable experiences that truly reflect your wishes and interests. My mission is to help you explore the world's wonders joyfully and easily. Together, we can transform your travel dreams into beautiful realities—let’s explore, enjoy, and make memories that last a lifetime!

We use Cooper Coach whenever we fly out to visit our Grandchildren…read more It's the most stress free way to begin and end our trips. Our driver is professional and personable and always on time.

I recently had the pleasure of Jane driving my family to and from Boston's South Station and…read morewouldn't change a thing about the experience. She's reliable, responsive over email and text, very reasonably priced, super nice to ride and chat with, and has a spotless car! I also appreciated the flat fee and Venmo/Square payment options. We feel lucky to have her nearby and will definitely reach out the next time we need transportation. In the meantime, I recommend that you do!

I stayed here with my girlfriend for her birthday and it was perfect! Situated in downtown…read moreNewburyport, just about everything is walkable. While I did not bring my car, I was pleasantly surprised to see they do have their own parking lot behind the buildings. Our room was spacious, super clean and the bed was the comfiest bed I've slept in in some time. I was concerned that the walls would be super thin since it's technically in an old residential building but it was pretty quiet. The free breakfast in the AM was decent - standard breakfast (not made to order or anything) but still good. All-in-all, I felt like we got great value for the price. I'd definitely stay here again and recommend it to anyone visiting Newburyport.

This is a wonderful New England inn in a perfect location when visiting Newburyport…read more , From their website: The Essex Street Inn was originally built as the "Lucky Livery Stable" in the early 1800's. In 1880, the stable was razed, and in its place, the present Essex Street Inn was built in a conservative version of the style known as Victorian eclectic. To set expectations, the rooms are cozy. The suites are larger, but since we were only here for one night, we opted for a standard room. Luckily, we were on the first floor, as there are no elevators and steep stairs. They do have a parking lot, which is key during the high season. Our room was very comfortable, and our bed was perfectly plush. There is a K-Cup coffee maker and cable TV in the room. Breakfast is OK and should satisfy most. There is a Starbucks a short walk away and plenty of other coffee shops and breakfast venues in the area. The location is perfect, on a side street, walking distance from shopping, bars, and restaurants. Plum Island is also a short ride away.

We recently spent an afternoon with the folks at Newburyport Whale Watch for a trip in the gulf of…read moreMaine searching for and watching some of the most amazing creatures in the ocean. The reservation process on line was straight forward and easy to use. The tickers were added to my iPhone wallet which would have been easy enough to board, but the staff had names available to check off which was even easier than fumbling with your phone or the internet access. For those who showed up on site to purchase tickets, those were available on site. Staff was young and friendly from greeting to service in the bar section with light food, snacks and beverages. The staff providing updates on the actual whales we did see was fascinating to hear. They were able to identify the two whales we did watch and made the experience all the better and personable. PSA - the staff works on tips similar to your waitstaff at a restaurant, so please be prepared to show your appreciation for their service, as warranted. While spotting whales is not guaranteed, we did see a couple of them, but not without a lot of travel. We were out almost a couple of hours to find them which also meant that after watching for about an hour, it was an equal trip back to the harbor. Keep that in mind. I am sure we all wish the trip was more like a 3 hour tour (with a happier ending than those on Gilligan's Island) but be prepared for spending 6 hours on the boat, especially if you are bringing young children who can become bored very easily especially in tight quarters. As a result, we returned to the dock at 6PM, 30 mins after the planned 5:30PM arrival while boarding the boat at 12:45PM for a scheduled 1:30PM departure. It should be noted that we did leave almost 20 mins late despite the booking warning that they will not wait for any passengers (but we did for 4 people...but I won't tell if you don't tell). The boat itself was clean and had plenty of seating inside and outside depending on your preference on the first two decks. They also have 2 bathrooms on the boat. I do not know why the top deck was not open as that would provide the best view of whales IMHO. Unfortunately, parking is a hassle in the area as most lots nearby only allow a 3 hour reservation via app or kiosk while you may be on the boat 6 hours. So, you run the risk of paying for 3 hours and then getting a ticket from the police which are located next door and cruise the lots steadily. Be warned.

We've had two great trips with Newburyport Whale Watch. Booking is straightforward, as are the…read moreinstructions on how to get there, though definitely leave ample time to park as the car park can be a little competitive! The boat isn't overcrowded and the staff are great, they are very enthusiastic, knowledgeable and kind, and it's obvious they love what they do - we enjoyed chatting to the on-board naturalist. The boat has two outdoor viewing decks and an enclosed sitting area by the snack bar. We preferred being outside but even in mid-June we had to wear coats and several layers because it gets chilly out at sea. We saw an acrobatic male humpback who breached multiple times - it was an experience of a lifetime!

We had fun. Was nice to get out on the water and enjoy a sunset. The drinks don't come with the…read moreticket price and wine selection is bottom shelf but it still was a fun time with good tunes playing thru out.

We have done this tour two times now with my Granddaughter. We always have a great time and it's…read moreamazing to go on a hot day and cool down. Staff is friendly and the boat is clean. Can't beat the price too!'

Interesting that there were bad reviews of this company. We needed a car service for an airport…read moredrop-off and pick up. We called made the reservation with David. We even called back to move up the time of the pick up for departure. No problems there. We requested the van as we had 6 travelers and many bags. David showed up early, was well dressed and pleasant. Drove responsibly and we arrived at the airport with no issues. On pick-up, our flight had been delayed by an hour. I emailed David just to make sure and he confirmed he was already aware. When we landed, my wife received a text from Mike that he was waiting for us in the Limo lot. He was also well - dressed and very pleasant. He also drove very well and was a pleasure to talk to. My first experience was a pleasure and we would use them again as far as I'm concerned.

I called to inquire about a group shuttle for 8 adults for a 14-mile trip. The man I spoke with was…read moreincredibly rude and told me they are not a taxi service, quoting $350 each way plus tip. When I questioned the cost, he became angry and snapped that they're "not Uber." That kind of hostility over a simple pricing question doesn't inspire confidence, especially for something like transportation where reliability matters. I won't be using them and would think twice before recommending them to others.