Ron & Carl... nicest guys. Very helpful. Very sweet. Very fair. Making feel really comfortable…read more Looks like I found my new favorite place to take care of my bike. Made recommendations. I watch them had a lot of customers and were nothing but helpful. Everyone appears to love these guys. So happy it's so close to home

Ron is the man. Very honest guy. Been doing business with him and only…read more with him to have work done on my bike, And he has become a true friend, Thanks Ron, and Carl the mechanic is on point. Thanks again you guys.

Easy process to purchase my first motorcycle…read more SEAN was a pleasure to deal with. Once I let him know exactly what I was looking for he made it happen. He followed up to make sure that I was safe & happy! FLORENCE in finance did her best to explain all of the numbers. Start to finish the process took less than a day. Parking lot is located in the front. Would recommend asking for Sean if you are in the market for your dream bike & are looking for a straightforward experience.

I am disappointed with the service I received from the service department regarding a tire issue…read more When I called, I explained that I had a tire warranty but was unsure how the warranty process worked. The employee I spoke with was rude and appeared to be carrying on a separate conversation while I was speaking, causing me to repeat myself multiple times. I then asked if there were any appointments available that day. I was told no and that I would need to schedule an appointment. When I asked who I needed to schedule the appointment with, the employee replied, "With me." I then asked what the earliest available appointment was and was told Wednesday. When I stated that I was hoping for something sooner but would take Wednesday if necessary, the employee suddenly said, "Oh wait, wait, we have a Tuesday slot available." The interaction felt unprofessional, dismissive, and unhelpful. I would expect better customer service, especially when calling with questions about a warranty and scheduling service. I hope this feedback is addressed so future customers receive a more courteous and attentive experience.

Came in to get outfitted for the MSF course. Store gives 20% off on 1 item if you have your MSF…read moreproof of enrollment, so big savings on a Shoei helmet!. Alec was super helpful & made sure I had properly fitted boots-even though we went through multiple pairs. Reasonable prices. Convenient location & hours.

I have been to this Cycle Gear a few times, however, this last experience prompted me to write a…read morereview. I go to Cycle Gear/Revzilla for all my gear. 365 Rider, the discounts are great, but the employees keep me coming back. The staff is so friendly and helpful. I ask newbie questions and they answer them respectfully, never making me feel bad and their recommendations have always been spot on. Victoria helped me purchase some heated gloves and even helped me install it on my motorcycle, even though it was so easy I could have figured it out myself. 10/10 can't wait to make more money so I can go spend it at Cycle Gear.

Place is awesome- tag came out of my shorty helmet so wasn't sure the size. I emailed- and they…read morecalled me within 10 minutes. I didn't connect on the phone but they emailed me as well. Great customer service. I ordered the helmets and got a shipping notice a couple hours later. Highly recommend.

If you live near here and ride on 2 go immediately!!!!! If it's a ride trip out here take it. This…read moreestablishment is located down on the docks in a cute little neighborhood. I was totally surprised by how much stuff they had in their store. The clothing is amazing! Great selection of vests, jackets, eyewear, jewelry, helmets, patches and leather bags and goods. One of the owners was helping us and couldn't be more accommodating. There's motorcycle parking in front as well. Also, they require masks and that you sanitize hands with provided cleaner when you enter the store. We spent some time in here looking around and kept finding more and more stuff we love ! I recommend you ask to join their email list, as they have some good sales. Don't wait! Visit this great place today

mark knows his stuff. asked for perforated leather gloves. took one look at my hand reached in…read morethe case and put down the gloves I bought. I'll be back for sure.

Highly recommend Mark! I had my Triumph Bonneville serviced and asked Mark to give it a look over…read more- Mark is trustworthy, knowledgeable, responsive and knows his business. He also has a great selection of helmets and jackets. I would add another star if I could!

Staff super helpful, Anthony was great. The store is like a little community of like minded bike…read moreenthusiasts.

This store is terrible the employees are slow, they can be taking care of you and just turn around…read moreand walk away to another customer. I took my order back for a return they made me place a new order stood with the other items and never processed the return

I've been shopping in this store for years. They first started their Port Jefferson business in a…read moresmall shop by the water. Great selection of Motorcycle tee shirts, sweatshirts, Jewelry, Helmets as well as authentic Harley Davidson gifts. When I was riding, I bought an authentic black motorcycle jacket here, like the one Ah-nuld wore in The Terminator! Great store and I'm proud of their expansion in Port Jefferson on Main St.

Rude and unprofessional owner. I saw the owner outside of…read morethe store and politely asked him a simple question about the street parking, since I'm not familiar with the area. The sign said "1 hour parking 8am-8pm," and I wasn't sure if that meant free or paid/meter parking. Instead of answering respectfully, the owner responded with extreme rudeness and arrogance. He snapped back: "Can't you read the sign? It says 1 hour free parking." When I replied that the sign does not say "free," he told me: "Get out of here." First of all, the sign clearly says only "1 hour parking," nowhere does it say "free." Second, as a business owner myself, I was shocked at his attitude. The way he spoke to me was unnecessarily nasty, arrogant, and dismissive. That one encounter was enough for me to decide never to support this business. I treat others with respect and kindness, and expect the same in return; especially from someone representing a business. To think I was about to walk inside and make a purchase!Thank goodness I didn't. I'd much rather support businesses that are welcoming, respectful, and professional. Ken, this was not only rude but also very poor business ethics. If this is how you treat potential customers, it says a lot about your character and your business.